Management Accounts Receivable

Tienterry Nguyen

*** **** ***** ********, ** ****4 504-***-**** ***********@*****.***

Accountant/information technology

An accomplished degreed accountant/information systems with over eight years of experience as an analyst for three public trading companies. Possess a strong work ethic, attention to detail, and analytical skills. Capable of learning quickly and working independently or as part of a team. Able to multitask and complete projects on time. Proficient in Microsoft Office 2010, SAP, PeopleSoft, Cognos and BEx.

Professional Experience

ENTERGY SERVICES INCOPORATION New Orleans, LA

Staff Accountant 2014 to Present

Enterprise Resource Planning (ERP) project

Implement Texas Rate Case filings.

Request for information (RFI) for Texas Rate Case.

Perform annual 1992 Settlement Agreement filing to Federal Energy Regulatory Commission (FERC).

Create monthly Billing Analysis Review Team (BART) reports.

Automated annual incentive process.

Automated weekly payroll loader checks.

Automated monthly Leidos invoices and accruals.

Perform weekly budget recast.

Perform monthly closing analysis.

Perform quarterly account reconciliations and SOX tests.

Accomplishment:

Awarded Impact Award Certificate less than 6 months with the company.

FRESENIUS MEDICAL CARE Metairie, LA

Provides Kidney Dialysis and Patient Support services Nationwide

Financial Analyst 2012 to 2014

Automated 5 days suspense reconciliation into a 5 minutes process.

Performs multiple accounts receivable activities which may include tracing sources of error, correcting billing records, processing final billings, reconciling errors, ensuring accuracy of charges on customer/patient bills, and investigating, granting, and controlling credit.

Ensures that A/R receipts, write-offs, unreconciled payments, and Medicare credit balance reports are processed and accounted for properly in compliance with FMCNA, FMS policies and procedures and regulatory requirements.

Researches past due invoices, contacting the appropriate personnel/clients to resolve related issues and questions.

Ensures integrity of monthly A/R entries and reports, including bad debt provision and reserve, A/R days, revenue analysis, and collection analysis.

Analyzes, identifies, investigates and resolves all variances on a timely basis following up regarding collections allocations, non-payments and delayed or irregular payments as needed.

Utilizes knowledge and understanding of the FMS A/R process starting with the admission of a patient and the billing and collection of claims to perform daily tasks and to provide training and assistance to FMS billing group and A/R staff as needed or requested.

Coordinates month and year-end A/R accounting close with Director of Reimbursement, A/R Managers, Billing Groups and General Accounting providing assistance as needed – preparing and providing the AR reports regarding all revenue accounts.

Reviews write-off process at the billing group and prepares monthly reconciliation of write-offs with billing system interfaces. Assures that adequate documentation of Medicare write-offs is received and archived.

Reviews cost report bad debt schedules, provides explanations of variance, and assures the schedules accurately reflect supportable Medicare bad debt.

Reviews credit balances to ensure the integrity of the liability account.

Audits past performance and makes necessary adjustments using current audit standards and approved FMCNA and FMS policy and standard procedures.

Maintains current knowledge of new applicable laws and regulations that apply to the accounting function and healthcare industry ensuring the appropriate application of these in tasks.

Completes special projects and other duties as assigned by management.

Provides data and analysis necessary to coordinate, facilitate, analyze and manage the successful completion of all accounts receivable functions which may also include providing recommendations for development of system enhancements to maximize efficiencies.

Manages daily updates as well as all major system updates, provider number updates, and the corresponding employee education and training regarding those updates.

Generates, prepares, analyzes and distributes daily, weekly and monthly reports as defined by management. Including but not limited to Aging, Payer Mix, Contractual Adjustment, Cash, Collection and Void Reports.

Ensures reports are accurate, complete, and conform to FMCNA reporting and procedural standards.

Assists the Director of Reimbursement and others in understanding overall AR performance including payer trending and analysis, acting as a reference point to the department on all system issues.

Prepares analyses of accounts receivable data, evaluates outstanding accounts receivable, identifies trends, and then makes recommendations to Director of Reimbursement for areas of improvement.

Responsible for any accounts receivable related research including but not limited to revenue, credit balances, allowances and reserves.

Performs audits as defined by management, including but not limited to payer contract requirements, review of payer remittances, fee schedules, claim centers, and adherence to FMS policy and procedures.

Accomplishment:

Granted two promotions within two years for outstanding performance. Management created a new position for second promotion.

Developed timely suspense reconciliation process and more efficient procedures associated with month end close.

LAPALCO QUICK SERVE, LLC Marrero, LA

Part Owner, 2003 to 2013

Responsible for all aspects of the business including day to day operations.

NORTHROP GRUMMAN SHIP SYSTEMS Avondale, LA

Distributed Application Programmer 2003 to 2006

Computer skills that encompass effective use of word processing, spreadsheet, database, project management, presentation, mail and Internet browser software.

Wrote reports, business correspondence, and procedure manuals. Effectively presented information and respond to questions from groups of managers, clients, and customers.

Developed multiple Access database to fit department needs and for upper management.

Assisted on developing Web-Based tracking system (Production Change Tracking System).

Provide daily Earned Value Management System metrics to management.

Developed a process improvement with writing scripts resulting in cost saving for company.

Used SQL queries in Access to update and maintain databases.

Picked up on codes and procedures to help complete assignments.

Tracked down and maintain Change Paper backlog.

Hardware and software integration and configuration

TERRA MATRIX. New Orleans, La.

Network Administrator Assistance 2002 to 2003

Installed server and client systems: Windows 2000 Server, Windows 2000 Pro, Windows XP, Windows ME, Windows 98, and Windows 95.

Installed system software, third-party software, and windows patches.

Installed and configured system hardware.

Planned, designed, and installed network wiring systems.

Administered 10-200 large computers networks.

Deployed software updates throughout networks.

Installed and configured different brands of routers, switches, and hubs to work with existing networks.

Setup and configured Internet through network: DSL, Cable, Broadband, T1, and Dial-up.

Setup and configured proprietary software such as Practice Works, WISDOM, and Heidelberg Eye Software.

Maintained network LAN/WAN/Wireless communication technology.

Installed and setup user’s email accounts though Microsoft Exchange, Outlook, Outlook Express, Lotus Notes, and Internet Mail.

Insured all workstations and servers are free of viruses.

Shared resources though the network: files, hardware, printers, etc…

Applied knowledge of TCP/IP and Internet Browser Technologies.

Checked and performed daily back-ups with Veritas Backup Exec.

Provided help desk services with efficient customer services.

Core Attributes

Honesty & Integrity – Interpersonal Relations – Confidentiality – Reliability – Communication –

Flexibility – Teamwork – Results Orientation – Self Confidence – Detail Orientation – Problem Solving

Education

UNIVERSITY OF NEW ORLEANS New Orleans, La

Bachelor of Science (BS) in Accounting

UNIVERSITY OF NEW ORLEANS New Orleans, La

Bachelor of Science (BS) in Management Information Systems

DELGADO COMMUNITY COLLEGE New Orleans, La

Certificate of Technical Studies (CTS) in Computer Aided Design and Drafting

MICROSOFT CERTIFIED PROFESSIONAL (MCP)

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