Customer Service Assistant
Resume:
MAYRA SANDOVAL
Bell, CA 90201
***************@*****.***
SUMMARY OF QUALIFICATIONS
Excellent written, oral and interpersonal communication skills.
Great sense of diligence and ability to effectively multitask.
Self motivated with initiative and a strong ability to work both independently and as a team player.
Outstanding attention to detail by organizing and prioritizing.
Bilingual English and Spanish fluently.
EMPLOYMENT HISTORY
Litigation Assistant / September 2011 – March 2016
RCO Legal, P.S. Irvine, CA
Opened litigation, fidelity and surplus funds cases, inputting case information in FTS, making physical files for attorneys.
Processing all invoice’s and sending them to accounts payable for final pay, saving all attorney emails in each individual file, drafting some documents, scheduling court calls for attorneys.
Customer Service including Spanish calls, scanned mail, in charge of FedEx and GSO account, assisted paralegals to prepare documents and case exhibits for civil trials.
Provided assistance to four attorneys and two paralegals with minimal attorney supervision.
Direct contact with clients providing and requesting pending documents.
Assisted paralegals and attorneys in state filings, knowledgeable in Westlaw and LexisNexis.
Contract Clerk / November 2007 – July 2009
Toyota of Cerritos, CA
Contracts
Bank deposits, cleaning schedules, customer service, filing, process all invoices.
MAYRA SANDOVAL
***************@*****.*** Page 2 of 2
Contract Clerk / August 2004 – May 2005
Honda of Santa Ana, CA
Contracts
Heat sheet, filing, customer service, bank deposit.
Accounts Receivable / October 2003 – August 2004
Pontiac Buick GMC Hummer Cerritos, CA
Accounts Receivable, Dealer Trades
Incentives, bank deposits, filing, customer service.
Used Car Manager Assistant / October 2002 – October 2003
Casa De Gonzalez Whittier, CA
New and Used car inventory, blue books, acv’s, car fax, stocking in vehicles.
Appraisal of used cars, addendums, internal paper work, enterprise account, customer service.
Processing Vehicle Warranty
Switchboard Operator / February 1997 – August 2000
Sopp Chevrolet Bell, CA
Switchboard Operator, customer service, bank deposits, accounts payable, processing invoices, incoming and outgoing mail.
Cashier
EDUCATION
Pacific Travel Trade School Long Beach, CA
Business Computer Operations
February 1996 (Diploma)
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