Manager High School

Cynthia McClure

Trinity, NC 336-***-**** *******@*****.***

** ***** ** ********** ************* and supervising experience with a

proven track record of cost control in the Lean/Quality Department.

SKILLS

Implemented and maintained 5s workplaces.

Lead hourly teams to 100% monthly employee engagement.

Highly motivated, dependable, goal-oriented, and flexible.

Familiar with PFMEA tools and development of countermeasures.

Reduced labor cost 20% on the Executive and Enea product lines by use of time observation and operator balance charts.

Employment History

Steelcase – High Point, NC Nov 1996 to present

Team Facilitator

Lead team to meet or exceed daily production goals.

Establish goals and determine courses of action.

Lean/Quality

Value Stream mapping experience

Utilize Kaizen techniques

Employee Suggestion Implementation

QR Code created for PFEMA/Plant tour

Lead Kaizen teams to improve performance

Kept all daily & Monthly numbers for ZL’s.

Quality checks & Mock-up Quality checks

Support the 8 Waste Techniques

Created Poka Yoke team to engage the ZL’s & Employees to improve their work areas & plant.

Worked with ZL’s on 8-Steps to improve areas of problems we were having

Kept ZL’s Banker’s files updated monthly for their meetings

Worked on OBC & Time studies to achieve the best Flow for the cells

Create & Update Standard work & JBS for Products

Zone Leader

Business owner of my area. Understand supplier and customer needs and work together to achieve Continuous Improvement.

Addressed problems quickly and efficiently.

Met deadlines

Maintain Time and Attendance

Created & updated Std. work for product being produced.

Work on Line when needed to help flow.

Support

To run support area on a daily schedule and meet hourly goals.

Continuously proactive Improving Flow and Pull system.

Training in Fabric receiving(last 3 months)

Glue Up/Frame Build

Applied two part glue to wood and foam and glued together.(Early in my career here at Steelcase)

Built wood frames in different sizes & styles. ( early in my career here at Steelcase)

Education

High School Diploma – North Gaston High School-Dallas, NC 1985

Attend Monthly High Performance Manufacturing Association (HPMA)

Development Dimensions International (DDI)

oStandard Work and Job Instruction

oEssentials of Leadership For Ops

oGetting started as a New Leader for Ops

oBuilding Trust

oBusiness acumen

oResolving Conflict

oCritical Thinking

oCommunicating and Listening

oExecute

oEnergize

oCreating & Maintaining a Respectful Work place

oErgonomics

o8-Step Problem Solving

oBasic Lean Concepts with Kaizen

Problem Solving

oCoaching for success

oValue Stream Mapping

oWorked with United Way Charities at the plant(Yearly)

oPPE training

REFERENCES

1.Les Redner-336-***-****)-Co-Worker for 20 years, member of my Executive Team & Quality Expertise.

2.David Nassif-616-***-****)-Production Technican. Project Co-Developer

3.Kevin Meagher-616-***-****)-Manager and Leader of Lean/Quality Projects.

4.Mary Kate Marlowe336-***-****)- Current Manager and Customer Satisfaction Leader.

Closing Notes: Please let me know if require letters of recommendation or any other attachments, and I will deliver them to you as soon as possible.

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