Customer Service Manager
Resume:
Donna M. Sutton
Hampton, VA ***66
WORK HISTORY:
**/**/**** ** **/20/2015: State Farm Insurance
Position: Agent Team Member
*/**/**** ** */28/2013: Lackey Saunders Insurance Co., Inc.
Position: Commercial Lines Account Agent
3/6/1995 to 2/10/2012: Towne Insurance (formerly W. T. Chapin, Inc.; Towne Bank
purchased W. T. Chapin on 1/14/2011)
Position: 1995 to 1999: Commercial Lines Account Manager
1999 to 2011: Commercial Lines Manager
2011to 2012: Senior Commercial Lines Account Manager
1/1989 to 3/6/1995: Henderson & Phillips Insurance Agency
Position: Personal Lines Customer Service Representative / Agent
9/1988 to 1/1989: Ramada Inn East
Position: Administrative Secretary
2/1988 to 9/1988: Newport News Shipbuilding Employees Credit Union (currently
Bayport Credit Union)
Position: Credit Union Teller
8/1986 to 2/1988: Blue Cross and Blue Shield of Virginia
Position: Document Clerk
6/1986 to 8/1986: American Bank
Position: Bank Teller
CAREER EDUCATION: Property and Casualty Insurance License; INS 21 and 22 courses
taken and passed. Acquired ACSR designation in June, 2005;
Numerous insurance continuation classes over the years
PERSONAL DATA: Birthdate: 2/28/1967; Married, no children; U.S. Citizen
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