Customer Service Medical

Marguerite Favorito, MOA, NCICS

***** ****** ***** ***********, ** 33542

Phone :813-***-**** Email: ************@*****.***

Summary:

Reliable and dedicated professional interested in working in a fast-paced environment that provides the opportunity for advancement and professional development. A team-player with excellent organizational, multi-tasking, and clerical skills; ready to assist your company achieve its goals.

Skills:

Microsoft Word

Proficient Customer Service

Medical Terminology

Microsoft Excel

Multi-Tasking Skills

Medical Billing & Coding

Microsoft Power Point

Data Entry Skills

Health Insurance Processing

Microsoft Outlook

Problem-Solving Skills

Electronic Health Records

Microsoft Access

Communication Skills

Medical Office Procedures

Work Experience:

Generations Salon Services 2007- Present Tampa, FL

Looking Good Hair Designs 2007- 2011 Tampa, FL

Hairstylist

Keep work stations clean and sanitize tools such as scissors and combs.

Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.

Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.

Schedule client appointments.

Bleach, dye, or tint hair, using applicator or brush.

Update and maintain customer information records, such as beauty services provided.

Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.

Operate cash registers to receive payments from patrons.

Demonstrate and sell hair care products and cosmetics.

Develop new styles and techniques.

Education:

Sullivan and Cogliano Training Centers

Office Professional Program with Concentration in Medical Office

Certified Medical Office Assistant

NCICS Certification-Billing & Coding

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