OMOBOLANLE NORMAN
** ******* ***** ******, ******** ESTATE, ALAPERE, KETU, LAGOS
PHONE: 080*-***-****• EMAIL: ********@*****.***
PERSONAL PROFILE
MBA graduate with over seven years’ experience in customer service, general administration, and human resource management. Proactive and articulate, able to provide solutions when faced with challenges, gained from personal/academic experience and work life. Exposed to different roles with depth in communications; interpersonal and customer service skills. Currently seeking generalist role in human resource management.
WORK HISTORY
February 2015 to date Dansa Holdings Limited
[Human Resources Business Partner] [Team Member with the Organisational Restructuring Team]
Developing job descriptions to align with required competencies for various job functions
Revising HR Standard Operating Procedure manuals to meet current business practices
On-going recruitment for critical roles, including expatriate positions
Handling HR Governance/Administration for the organisation
Periodic revision of policy manuals to align with current business needs
Developing Performance Management framework to support current business strategies
Development of HR strategy for 2016 financial year
Developed workforce plan for Dansa Foods towards business year 2016
Gathered and analysed audit information with a view to identifying role and utilisation of information for the enhancement of HR Strategy
Redesigned the organogram for Dansa Holdings and Dansa Foods Limited, showing manning levels, headcounts and reporting lines
Conducted compensation survey with the intention to use findings to develop a median compensation strategy for the organisation
Designed and developed behavioural competency dictionary to identify, recruit and retain required talent workforce for the organisation
Key Projects and Achievement
Head count reduction in Dansa Foods from 332 to 213 workforce number as at June 2015, with direct positive effect on overheads for the business
Head hunted critical roles in collaboration with foreign agencies, which reduced exposure to gap in fundamental functioning of some of the SBUs
Improved workforce morale tied to improved structures, processes, operations and human asset care
September 2014 – December 2014 Guinness Nigeria Plc
[Human Resource Advisor]
Open posted vacancies using Kenexa IBM Brassring software
Screened and shortlisted applications, done through utilising internal database and dedicated online job addresses to source and identify potential candidates for open positions; candidates’ invitation via email and telephone follow up to assessment centre
Documents collation for the various assessment centres, coordination with relevant parties for specific assessment materials and facilitation
Followed up with all assessors to ensure attendance and effective time management
Coordinated activities at assessment centre. Tasks included pre-screening candidates at venue, ensuring activities run as scheduled in all the interview rooms, timing all candidates in their preparation for assessment exercise, candidates documents verification, collating scores and preparing reports at the end of the assessment exercise
Tracked applicants’ data, provided timely feedback, managed and maintained a database of potential candidates
March 2010 – December 2012 Frontier Capital Limited
[Team Coordinator]
Human Resource and General Administration
•Managed a secretariat for all transactions, keeping track of all correspondence, coordinating meetings and workshops
•Periodically reviewed the organisation’s handbook, with proper consultation with relevant parties – management team and the company’s secretary for implementation of new additions
•Collated and reviewed the performance appraisal system and continually developed as necessary, ensuring that appraisals were carried out in a timely manner and followed up, usually bi- annually
•Provided support to all members of staff on need basis, assisting in the coordination of their work schedule
•Interfaced with clients and management team, coordinating business travels and related processes
•Oversaw the affairs of the support staff team, ensuring efficient delivery of assigned tasks and duties
•Coordinated the recruitment process, interfacing between prospective candidates and in- house recruiters
•Managed on boarding processes for new members of staff through induction/orientation, and integration with other members of staff
•Developed and reviewed job descriptions for members of staff as individual roles and responsibilities changed, based on job requirements
•Facilitated periodic book reviews to promote the culture of learning
•Occasional special projects and ad-hoc assignments
•Generation of offer letters and creating and updating personnel files
Key Projects and Achievement
Resuscitated the practice of periodic book review and the inclusion of non-client staff to partake in the exercise
Revised and standardised office stenographic documents
Initiated periodic social activity to promote work life balance and bridge the wide disparity between top and low level employees
September 2006 – February 2010 Frontier Capital Limited
[Executive Assistant to the MD]
Support Services
•Coordinated and organised meetings for the Managing Director and relevant parties, further taking responsibility for reviewing the Managing Director’s itinerary and activities
•Interfaced with clients and maintained good working relationships with them
•Maintained a calendar of activities and set up reminders appropriately for the Managing Director
•Managed an integrated Information Management System for correspondence, preparing letters and emails on behalf of the Managing Director, detailing documentation of consultancy project reports undertaken
•Prepared budgets for the Managing Director’s local and international trips, and took responsibility for appropriate retirements of various expenses
•Maintained an efficient and adaptable research and project management library for the firm
Key Achievements
Developed seamless requisition and retirement systems
Created an electronic database of contacts
Developed an excellent working relationship with all reporting lines
EDUCATION AND QUALIFICATIONS
April 2014 Coventry University London Campus, United Kingdom
MBA International Human Resource Management
•Modules covered: Sustainable Strategy, Leading in a Changing World, Global Human Resource Management Strategy, Developing People, International Organisational Development and International Human Resource Management Simulation
2010 Chartered Institute of Personnel Management of Nigeria
(Associate Member)
2000 – 2007 Olabisi Onabanjo University, Ogun State, Nigeria
BSc Economics
1991 – 1997 Holy Child College, Lagos, Nigeria
Senior Secondary School Leaving Certificate (SSCE)
PROFESSIONAL DEVELOPMENT AND TRAININGS
Basic Certificate in Leadership – Daystar Leadership Academy, March 2013
The Virtual Assistant – Office 2011, Earl’s Court Conference Centre, Edgware, London
The Executive Assistant – Administrative Support Services Limited, March 2010
Human Capital and Entreprise Development – CIPMN, October 2009
Industry Analysis – Frontier Capital Limited, May 2008
Strategy and Project Appraisal – Frontier Capital Limited, December 2007
Effective Communications and Presentation Skills – Frontier Capital Limited, June 2007
SKILLS AND ACHIEVEMENTS
•Excellent communicator (verbal and written), good team spirit and relationship management
•Proficient in the use of Microsoft Suite – Outlook, Excel, Word and PowerPoint
•Students’ Representative for MBA International Human Resource Management 2014 and Student Ambassador at Coventry University London Campus
•Recognition for excellent support services at Frontier Capital Limited
•Support for humanitarian services; volunteer at the Action Against Hunger, London
INTERESTS AND HOBBIES
Social development with strong interest in care for the aged, cooking and travelling
REFERENCES
Available on request