Sales Customer Service

Rowena P. Arnaldo

Cellphone No: 050******* / 043*******

Email Ads: ***************@*****.*** /**************@*****.***

PERSONAL ATTRIBUTES

I am a hard worker. I give 100% within all areas of work. I enjoy and eager to learn. I have good charisma with a positive outlook. I can work with in a group in multinational environment or alone with my own initiative, muti tasking and do not leave the job until fulfilled.

JOB QUALIFICATION AND EDUCATION

Service loyalty award 2015 for more than 5 years of service. Luxasia Philippines(cosmetics and perfumes manning agency)

100% and above award for individual quota achiever 2015 (SM North Edsa, SHISEIDO COSMETICS)

Camellia Club Award for 2014 (100% and above quota achievement)SM North Edsa, SHISEIDO COSMETICS

Certificate of Recognition of Shiseido for achieving SALES GROWTH for the year 2013 given by BEAUTY BY SM NORTH EDSA PHILIPPINES

ROOKIE OF THE YEAR 2009 (Luxasia Shiseido Cosmetics for a newly hired beauty advisor

Midwifery (secondary education)

SKILLS

1.Motivated by challenge and thrive working in high-energy, fast-paced environment.

2.Ability to build and maintain relationships with retail and brand staff.

3.Have passion for beauty - cosmetics, skin care and fragrance.

4.Proven ability to be a self starter and possess strong entrepreneurial skills

5.Expert in make- up and skin care application.

6.Excellent knowledge in hair care

7.Good communication skills in English language.

8.Friendly, people oriented and customer driven individual.

9.Ability to multi task.

10.Presentable and with a pleasing personality

WORK HISTORY

BEAUTY ADVISOR TEAM LEADER

May 2009 – December 2015

Shiseido Cosmetics Sureway Promotion,inc. Philippines

-, promtions and highlight new Takes care of the customers’ needs,recommend and demonstrate appropriate products, while carrying

out the makeover and quick facial at the counter.

- Experience and very much knowledgable in cosmetics, fragrance, apothecary, or skin care retail

environment

- Handles cosmetic, skin care and fragrance products.

- Recommend appropriate link products to promote cross selling and increase overall sales of the outlet.

- Implement new technique of make- up.

- Provide beauty treatments to customers and maintain the counter standards to ensure it is ready for use

at all time.

- Check stock levels daily, replenish and maintain stock levels.

- Explain the products, services and treatments to customers and assist them determining their individual

needs.

- Updating customer profile for future sales reference and information of new launch product..

- Reporting outlet’s sales status.

- Merchandiser- displays new products products

CASHIER/SALES ASSISTANT

Nov 2007 – July 2010

ZARA

- Multi- tasks post

- Customer service in-charge

- Sales representative – checks display products, attend customers needs

- Transacts with customers in relation to cash receivables, invoice thru credit card

- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there

is adequate change.

- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash

registers, or optical price scanners.

- In charge in receiving delivery stocks

- Maintain clean and orderly checkout areas

CASHIER/ MAKE-UP ARTIST

Oct 2004 – July 2007

MIMI Cosmetics Maria Catrina Le Ramos Company

- Multi- tasking ( cashier and sales associates)

- Inventory in charge

- Make -up artist for fashion events

- Stock shelves, and mark prices on shelves and items.

- Offer customers carry-out service at the completion of transactions.

BEAUTY ADVISOR TEAM LEADER

March 2002 – August 2004

Shiseido Cosmetics, Retail Merchandising,inc. Philippines

- Sells products and collecting payments

- Makes product recommendation to customers

- Conducts demonstration of products

- Restocks products

- Presents information about new products / meeting sales targets

- Ensures that customers are given a quality service by keeping a tidy and presentable counter,

- Advises customers by utilising expert knowledge and describing and demonstrating the full product range.

- Ensures well presented and friendly personality / has a good interpersonal communication

References:

Ms. Roselia Limin

Beauty Consultant- SALAM

Doha, Qatar

Cel no.+974********

Email: *************@*****.***

Ms. Katrina Rivera

Make up artist - MAC Cosmetics

Doha Quatar

Cel no: +974********

*****************@*****.***

Ms.Monette Arcega

Beauty Consultant – CHALHOUB GROUP

Cel no. +971-*********

Email: ************@*****.***.**

Personal Details and Reference :Available upon request on visit visa

Contact this candidate