Customer Service Representative

Rini Clarence P. Salong

Dona Juan Lluch Subd. Palao Iligan City

094********

PERSONAL INFORMATION

AGE:30 yrs old

DATE OF BIRTH: August 15, 1983

CIVIL STATUS: Single

NATIONALITY: Filipino

HEIGHT: 5”9

WEIGHT: 130 lbs

SUMMARY OF QUALIFICATIONS

-Strong sense of responsibility

-Efficient team worker

-Willing to be trained

-Resourceful,aggressive and highly motivated

-With proven leadership skills

-Hardworking,able to multi task effectively

-Outstanding training

-Speed and focus during work

-Good analytical skills

PROFESSIONAL EXPERIENCES

TECHNICAL SUPPORT REPRESENTATIVE/SUBJECT MATTERS EXPERT

SYKES ASIA INC.,

Panagdait, Mabolo Mandaue City Cebu

May 2011 – July 2013

CUSTOMER SERVICE REPRESENTATIVE

TELETECH

A.S Fortuna Banilad Mandaue City Cebu

October 19 2010 – December 17 2010

PRODUCTION HELPER/KITCHEN HELPER

Golden Cowrie Lahug

Salinas drive,Lahug Cebu City

Dec. 16 2009 – May 16 2010

EDUCATION

ICTI POLYTECHNIC COLLEGE 2000 - 2001

Computer programming

Mindanao State University (IIT) 2001 - 2003

Bachelor of Arts Major in Filipino

SKILLS AND TRAINING

-MS Office

-Software Programming

-Basic troubleshooting

-knows to play various musical instruments(e.g.”drums,guitars and bass guitars) and also musical gadgets

CHARACTER REFERENCES

Mr. Dennis Dino - 092********

Team lead, Sykes Asia

Mr. James Michael Pelaez

Team lead, Sykes Asia - 092********

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