Sales Manager
Resume:
CONTACT **** *** ** **
Apt ***
Hopkins, MN, ****3
**************@*******.***
AppleOne October 2015 Present
Alyssa Fredrickson
SUMMARY
A self-starter who can be trusted to work with limited supervision, but who also knows when to ask for help. Is always on top of the game, thrives on pressure and has all of the skills required to manage a projects day to day activities. Has experience in aspects of project planning and has no problem adapting to shifting priorities, demands and timelines. As a complete all-rounder, is willing to manage all the resources on a project, and is continually seeking opportunities to increase customer satisfaction. Key strengths lie in the commitment to paying the highest attention to the needs of stakeholders, analyzing data and identifying solutions. Right now is looking for an opportunity to begin a career with an outstanding company in an exciting and fast changing industry.
SKILLS
Professional
Able to comply with set rules and policies and always following professional practice. Delivering solutions for projects.
Quickly addressing any issues that arise.
Working as part of a multi-disciplined team.
Ensuring that documents are complete, current, and appropriately stored. Learning from experiences, including successes and setbacks. Excellent knowledge of Microsoft Office products including Excel, Word, Outlook, and PowerPoint. Able to work in a busy environment and still stay focused. Building and maintaining relationships.
Delivering project tasks on time.
Effective planning and prioritization skills.
Personal
Taking personal responsibility for ensuring that the right decisions are made. Ability to quickly learn new systems and applications. Ability to think analytically and independently.
Having no problem taking advice and direction from more experienced colleagues. Always remaining calm under pressure.
Have a reputation for being honest and open in everything. WORK EXPERIENCE
Client Services Manager
Complete daily HR functions including Payroll, Compensation, Employment Law, Employee Relations, and Talent Processes.
Following up daily with clients and maintains a solid working knowledge of all client accounts assigned. Serve as the liaison with client representatives, field personnel and corporate partners for performance related issues to ensure contractual compliance for all locations’ account services. Assist in developing strategies and organizational support for process improvements; including but not limited to the establishing of priorities, objectives, metrics, policies and procedures. Alyssa Fred rickson 1
Maynard's Restaurant February 2015 November 2015 Old Chicago Pizza and Taproom May 2014 March 2015 Wow!Zone Fami ly Entertainment Center February 2014 December 2014 Pier 1 Imports November 2012 November 2013
Oversee performance and evaluate work to ensure compliance and consistency with project objectives. Provide leadership, direction and counseling to all personnel working for client Owns the entire on-boarding process by managing the intake of associates, new-hire paperwork, ensuring all legal documents are filled out to protocol, submits, and document to proper departments. Process payroll through Office Automation using but not limited to SAP Fieldglass, IQNavigator, Beeline, and Work Nexus.
Continuously ensures that all company policies, practices, and operations conform to federal, state, and local regulatory standards.
Completes new hire compliance for all our fortune 100 and 500 clients. Supports managers and employees with general HR needs. Continuing certification by Department of Homeland Security to verify government I-9 documents determining eligibility of candidate information.
Server
Assist new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocol.
Monitor dining room to ensure optimal guest experiences. Work with individual servers to improve performance. Answer customer inquiries and resolve issues promptly. Server
Delivered exceptional, friendly, and fast service. Answered questions about menu selections and made recommendations when requested. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
Skillfully anticipated and addressed guests's service needs. Managed closing duties, including restocking items and reconciliation of the cash drawer. Server
Assisted guests with making menu choices in an informative and helpful fashion. Appropriately suggested additional items to customers to increase restaurant sales. Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
Regularly checked on guests to ensure satisfaction with each food course and beverages. Consistently adhered to quality expectations and standards. Sales Associate
Interface with customers to identify purchasing needs and direct them to appropriate departments: recommend additional products or cost-effective alternatives to enhance service and satisfaction. Champion promotional items to increase sales revenues and actualize consultative sales techniques to achieve set sales goals: confirm and change price signage on designated products during seasonal promotions.
Facilitate inventory and stock management: conduct routine cycle counts and inventory audits to assist department manager.
Maintain and organize store displays to enhance product visibility and expedite product location Alyssa Fred rickson 2
Bachelor of Arts in Sociology August 2011 May 2015 activities.
Help provide training to new employees to uphold company policies and sustain customer satisfaction. EDUCATION
Bethany Lutheran College
Alyssa Fred rickson 3
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