Sourcer, Recruiter

RHONDA SCARBROUGH

202-***-**** www.linkedin.com/in/rhondascarbrough

****************@*****.***

Career Summary

Results-focused talent acquisitions professional with over 15 years of experience in full lifecycle recruiting. Demonstrated and proven expertise in the areas of Corporate Recruiting, Contract Recruiting, Sourcing, and Strategic Staffing Solutions. Experienced managing complex hiring needs involving varied internal client groups and external customers to secure timely, quality-focused results. A motivated and tenacious individual with a genuine ability to proactively identify workforce and human capital needs in building pipelines of candidates. Proven team member adept at planning and implementing recruiting events and processes while thinking clearly under pressure. Have recruited heavily in the private and public sector, internationally, and non-profit environments. Strong sourcing expertise using advanced web filtering, Boolean and X-ray online search strings, LinkedIn, Twitter, Facebook, paid and open source job boards, employee referrals, niche blogs, user groups, and utilizing applicant tracking systems (Taleo, Kenexa BrassRing, iCIMS, CATS) and recruiting marketing platforms (LinkedIn Recruiter, TalentHook, TalentBrew) to recruit technical candidates at varying levels.

Core Professional Strengths

Recruitment Planning & Strategies Strategic Staffing Sourcing & Screening

Talent Acquisition & Management Social Media Recruiting Workforce Metrics

Professional Attributes

Workforce Planning: Optimizes recruiting processes to identify short-term and long-term talent needs and skill sets required to meet organizational goals and strategic objectives. Works closely with senior management to identify and communicate the corporate brand as a tool for attracting and retaining talent. Working knowledge of the following employment and labor laws: EEO, AAP, OFCCP, SCA, FLSA, COBRA, ADA, FMLA, FCRA, HIPAA.

Analytical Skills: Experienced in establishing recruitment metrics, budgets, implementing controls as well as related reporting and tracking. Demonstrated track record in using internal and external data, systems, costs and trends to understand issues, identify patterns, make recommendations and influence decisions.

Business Orientation: Ability to quickly gain credibility and to understand and influence the organization. Ability to develop and manage professional relationships at all levels, establishing trust and advising staff in a thoughtful, sensitive and timely manner. Resolves problems responsively, creatively and logically by detecting underlying issues in staffing hard-to-fill requisitions. Seasoned in identifying patterns/trends and applies expertise and experience.

Key Accomplishments

Strong expertise in sourcing strategies conducting Boolean searches, using advanced web filtering, online search strings, social media, paid and open source job boards, employee referrals, niche blogs, user groups, applicant tracking systems, and recruiting marketing platforms resulting in a reduced time-to-fill from 55 days to an average of 25 days.

Successfully managed as few as 35 open requisitions to as many as 85 requisitions while significantly reducing the turnaround time between time-to-post and time-to-fill by 25%.

Solely ramped up pipeline of 800+ employee referral candidates in applicant tracking system within 120 days, screening, interviewing, and referring for available positions across 4 vertical business units. Received numerous accolades from senior-level management.

Professional Experiences

Pontoon Solutions Working Remotely 08/14 – Present

Sr. Recruiting and Sourcing Specialist

•Contracted to Booz Allen Hamilton supporting the Civil and Commercial Group and SRA International. Generating interest and excitement with prospective candidates for funded and non-funded cleared/non-cleared positions in the areas of Healthcare Analysts, Healthcare Engineering Consultants, Hospital Customer Service Specialists, Hospital Experience Analysts, Infectious Disease Specialists, Software Development, Web Applications Development, Mobile Development, Network Engineering, Systems Engineering, Systems Architecture, Network Security, Information Assurance, Security Analysts, ISSOs, CISMs, CISSPs etc. to ensure that specific staffing goals and customer needs are fulfilled.

•Works closely with other Recruiters in assessing and matching candidate skills with the organization's staffing needs across various civil and commercial business verticals.

•Builds relationships and candidate pipelines through personal and professional networks, Social Media (LinkedIn, BullhornReach, Facebook, Twitter, etc.), job boards, niche user groups, and Boolean and other X-ray online searches.

•Uses personal ATS system to reach active and passive candidates as well as building a growing internal database of 3000+ candidates of varying degrees of technical skills.

Enlightened, Inc. Washington, DC 05/14 – 08/14

Talent Acquisition Manager

Developed and manages recruitment process to include revamping existing applicant tracking system, as well as providing training to the management and staff to ensure OFCCP compliance. Managed the duties of the junior recruiter and recruiting coordinator.

Performs full lifecycle recruiting for Security Engineers, Security Analysts, .NET Developers, BizTalk Developers, Automation Testers, Financial Analysts, Program Managers, Project Analysts, and Communications Specialists to include using creative sourcing techniques and advanced web searches.

Implements strategies in creating candidate pipelines in building a robust and effective system for meeting RFP bids and proposals.

Computer Sciences Corporation (CSC) Lanham, MD 07/11 – 05/14

Senior Technical Recruiter (Lead)

Performed full lifecycle recruiting activities to include sourcing and recruiting cleared candidates for CONUS and OCONUS positions within the Defense and Intelligence, Network Security, and Applications Development lines of service using advanced web filtering, Boolean and online search strings, LinkedIn, Twitter, Facebook, paid and open source job boards, employee referrals, niche blogs, user groups, and utilizing applicant tracking systems. Trained junior level recruiters in proven sourcing techniques using Boolean search strings within Google, Bing, and Yahoo!, YouTube.

Simultaneously staffed numerous Federal RFPs and other business development proposal efforts while managing a 60+ funded requisition load.

Utilized traditional and creative non-traditional sourcing strategies to identify, attract and obtain passive candidates.

Led weekly staffing calls with various program leaders to track candidate status and movement through internal process. Provided weekly staffing metrics to senior management and leadership in calculating revenue targets across various lines of service.

Positions recruited include: Systems Engineers, Network Engineers, .NET Developers, Java Developers, SharePoint Developers, SharePoint Administrators, Web Developers, Software Developers, Python Developers, Cloud Developers, Software Testers, Network Security Engineers, Network Architects, Systems Administrators, Systems Test Engineers, Program Managers, Program Analysts, Graphic Designers, Communication Specialists, SCRUM Masters, Security Analysts, ISSO, IAVA/IAVB Specialists

Human Capital Consulting, LLC/Macfadden Columbia, MD 01/11 – 07/11

Senior Corporate Recruiter (Contract)

Worked closely with the CEO, President, and senior management in filling key cleared personnel positions for their prime contracts with USAID, FDA, State Dept., EPA, Treasury Dept., US Peace Corps, and US Coast Guard.

Employed non-traditional methods to source and identify talent to include using Social Media tools (LinkedIn, Facebook, Twitter), networking, Boolean searches, and niche user groups.

Managed the full lifecycle recruiting process in writing position descriptions, posting requisitions, markets positions to various active and passive communities, sourcing, recruiting, negotiating salaries, and presentation of employment terms to candidates with profiles in Information Technology, Systems Engineering, Telecommunications, Financial Analysis International Development, Environmental Analysis.

Performed phone screens, interviews, follow-up and negotiations. Tracks applicant and candidate movement through process and provides weekly metrics and reports to senior managers.

Coordinated on-boarding of newly hired staff with the Human Resources Specialist

Positions recruited include: Voice and Data Administrator, Enterprise Search Engineer, Cold Fusion Developer, Java Developer, .NET Developer, Web Developer, Sr. Financial Analyst, Financial Analyst, Program Manager, Technical Lead, GIS Web Developer, Project Director (Lebanon), Program Director, Director of Contracts, Director of Human Resources, Contracts Administrator, Facilities Manager, Facilities Coordinator, Staff Care Consultant, Information Press Officer, Sr. Grants Specialist, Communications Advisor, Fund Administrator, Geospatial Data Analyst, GIS Coordinator, Operations Manager.

IMTAS, Inc. Washington, DC 09/10 – 12/10

Senior Recruiter (Contract)

Interacted with senior management in defining the recruitment model that included developing a recruitment strategic plan that drives acquiring technical talent. Plan is in use today.

Successfully managed high volume full recruitment lifecycle process for 18+ requisitions, from identification of needs to closing of offers. Extensive use of online job boards, cold calling, career fairs, targeted advertising, networking, outplacement vendors, referrals, trade associations, and social media recruiting activities to identify, source and screen candidates for technical, professional, administrative, and Secret, Top Secret, TS/SCI, TS/SSBI and Public Trust cleared positions in an IDIQ and Task Order environment for the FBI, Veterans Affairs, and USPTO.

Developed job descriptions, core competencies, position specifications, and posting language from the SOW to be viewed externally on corporate website and other online job and social media boards.

Positions recruited include: Helpdesk Tier I, Helpdesk Tier II, Helpdesk Tier III, Desktop Support, Installers, System Engineers, Sr. Systems Engineers, System Analysts, Program Analysts, Sr. Program Analysts, Network Engineers, Configuration Management Analysts, Requirements Analysts, Master Schedulers, Technical Specialists, Contracts Administrators, and Senior Accountants

US Dept of Commerce – Census Bureau Upper Marlboro, MD 03/10 – 09/10

Acting Assistant Manager Field Operations

Developed and implemented workforce intelligence, metrics, and methods resulting in the effective management of the Bureau of the Census human capital for the Prince George’s County Local Census Office. Directed and supervised a team of 25 Field Operations and Office Operations Supervisors and the indirect supervision of 1,300 employees comprised of Crew Leaders, Enumerators, Office Supervisors, and Office Clerks.

Planned the development and successful implementation of Census operations and field activities for Prince George’s County 2010 Census. Mobilized human capital to meet production goals for 77,000 households within budget and ahead of schedule.

Partnered with senior leaders within the local and regional Census operations to provide solutions, analytic observations, business recommendations, and reports for metrics assessing the effectiveness of people management practices, including recruiting, employee relations, performance management, retention, turnover, talent management, mobility, career progression, diversity, and workforce analysis.

Implemented series of ongoing classroom trainings with 200-300 office and field staff in concert with teambuilding activities to increase productivity and performance. Delivered training incorporating methods and techniques for adult learners including examples, analogies, video, group exercises, role playing and modeling.

Assessed and evaluated current employees and took appropriate actions regarding hiring, promotion and reassignment. Disciplined staff when necessary to assure acceptable conduct and completion of Census operations according to established procedures.

ESI/Pitney Bowes Inc. Washington, DC 04/08 – 04/09

Contract Recruiter

Provides recruiting strategies and sources large volumes of candidates to meet staffing requirements of high profile federal government contracts within DOJ, DHS, TSA, and Department of State.

Manages 15+ open recurring positions recruiting candidates for positions that are in cleared environments requiring Secret and TS Clearances. Conducts sourcing, initial screening, and volume interviewing of candidates performing 30+ face-to-face interviews weekly.

Participates in and represents company at monthly Job Fair events in the DC metro area. Spearheads and manages all the details of bi-monthly company-sponsored Open House and Job Fair events in concert with DC and VA Dept. of Employment Services programs.

Identifies, sources, prescreens and interviews large volumes of candidates, which includes scheduling and interviewing 30 interviews and pre-screening another 55+ applicants per week.

Managed weekly recruitment metrics reporting on the status of candidates to senior management.

Positions recruited include: Business Analysts, Administrative Assistants, Data Entry Specialists, Warehouse Associates, Drivers, Mailroom Clerks, Copy Machine Operators, Supply Technicians, and Management Analysts.

HR Intl Inc./Corporate Executive Board Washington, DC 06/07 – 03/08

Contract Technical Recruiter

Provided full lifecycle recruitment activities. Provided sourcing strategies for 12+ open position requisitions recruiting across various levels of the company

Developed requisition posting language; posts internally on corporate website and externally with job boards and other recruiting sources; identifies, prescreens, interviews, cold calls, negotiates salary, checks references and closes offers.

Managed vendor relationships with staffing agencies, job boards, etc.

Extensive use of Taleo Applicant Tracking System.

Positions recruited include: Web Designers, Graphic Designers, Web Developers, Associate Sales Directors, Senior Sales Directors, Marketing Coordinators, Recruiters, Content Management Specialists.

HR Intl Inc./Systems Application & Technologies, Inc. Landover, MD 11/06 – 6/07

IT Recruiter (Contract)

Provides full lifecycle recruitment activities for cleared personnel for federal and local municipal government contracts, including OPM, DHS, CBP, Naval Facilities Engineering Service Center, Naval Sea Systems Command, and Prince George’s County Maryland.

Manages 20+ open position requisitions recruiting cleared candidates from Secret to TS/SCI clearance levels.

Develops requisition posting language; posts internally on corporate website and externally with job boards and other recruiting sources; identifies, prescreens, interviews, negotiates salary, checks references and closes offers.

Manages vendor relationships with staffing agencies, job boards, etc.

Positions recruited include: Background Investigators, Case Reviewers, IT Director, Systems Engineers, Program Managers, Logistics Engineers, Principal Engineers, Electrical/Electronic Engineers, Mechanical Engineers, Systems Engineers, Configuration Specialists, Armed and Unarmed Security Guards, Accounting Specialists, and Administrative Support.

American Red Cross Washington, DC 03/06 – 11/06

Diversity Recruiter (Contract)

Lead Recruiter on Disaster Reserve and Hurricane Katrina staffing project ensuring consistent and efficient oversight of systems and procedures for a group of five team members including 2-Recruiters, 2-Recruiting Associates, and 1-Administrative Aide.

Utilizes applicant tracking tools to communicate candidate status to hiring managers, staff recruiters, and HR leadership.

Responsible for metrics and reporting of recruiting and employment activity, and diversity goals.

Led the efforts in sponsoring and hosting the first in-house, on-site Open House targeting a highly skilled and qualified caliber of recruits which was organized in less than 4 weeks having over 500 internal and external participants to attend.

Extensively utilizes internet searches and online job boards, cold calling, job fairs, targeted advertising, networking, outplacement vendors, referrals, college recruiting, trade journals, diversity sourcing, associations, etc.

Serves as employment expert to hiring managers for all matters pertaining to employment and recruitment within their specified client groups.

Positions recruited include: Government Relations, Partner Relations, Public Relations, Marketing, Volunteer Management, Mental Health, Behavioral Health, Client Casework, Social Work, Training, Fraud Investigations, Risk Management, Crisis Management, Sheltering, Food Distribution, Human Resources, Workforce Planning, Community Services, Public Relations, Fundraising and Development.

Impact Solutions, LLC College Park, MD 03/05 – 03/06

Human Resources Business Partner & Talent Consultant

Contract recruiting and Human Resources consultant working with corporations, government contractors and not-for-profit clients to provide strategic staffing, just-in-time recruiting and Human Resources infrastructure.

Established standard recruiting and placement practices and procedures. Directed process to include sourcing, screening, interviewing and evaluating candidates for professional, technical, administrative, as well as intern positions. Evaluated job design and manpower forecasting throughout the company. Established campus recruiting program to target and attract top graduates for an international non profit client. Attends career fairs and industry events.

Managed and implemented full-cycle, high-volume recruiting processes for 25-35 open requisitions concurrently, with extensive use of internet searches and online job boards, cold calling, job fairs, campus recruiting, targeted advertising, networking, referrals, trade journals, diversity sourcing, associations, etc. Designed position-specific ads for placement on Internet search engines and in print.

Developed job descriptions, core competencies, position specifications, and posting language to be viewed externally.

Selected and coordinated use of Human Resources consultants, insurance brokers, insurance carriers, pension administrators, training specialists, labor counsel, and other outside sources.

Amended and revised corporate policies and procedures and related documents as needed. Used Intranet and other electronic and paper vehicles to communicate information. Reviews and assists in rewriting job descriptions to match evolving performance goals and objectives as necessary.

Responsible for the effective development, coordination and presentation of training and development programs. Assessed corporate-wide developmental needs to drive training initiatives. Identified and arranged suitable training solutions.

Positions recruited include: Executive Administrative, Legal Administrative, Sales, Financial Analysts, Staff Accountants, CPAs, Tax Specialists, Internal Auditors, Accounting Managers, Business Developers, Government Relations, Account Executives, Human Resources Consultants, Human Resources Generalists, Organizational Development Consultants, Program Directors, Program Assistants, HIV/AIDS SMEs, Program Evaluators, Researchers, Public Health Specialists, Community Health Specialists, Data Architects, Graphic Developers, CRM Technical Specialists, Technical Managers, Business and Systems Analysts, Web Developers, Web Designers, GUI Developers, Six Sigma Strategists, Systems Administrators, Software Engineers, C++ Programmers, MCSEs, MCPs, Java/J2EE Developers, Data Architects, WebSphere Architects, SAP Consultants, PeopleSoft Technical Specialists, Siebel Architects, Oracle Consultants, Systems Engineers, Software Testers, Quality Assurance Analysts, Network Engineers, Help Desk Specialists, Receptionists, Call Center, Bank Tellers, Branch Managers, Payroll Administrators, Benefits Administrators, and Collections Specialists.

CEDPA Washington, DC 06/04 – 09/05

Manager, Human Resources and Corporate Recruiter

Planned and managed all activities of the department. Developed department goals, objectives and systems. Evaluated reports, decisions, and results of department in relation to corporate strategic goals. Recommended new approaches, policies, and procedures to effect continual improvements in efficiency of department and services provided.

Managed and integrated the various functions of the department including compensation, benefits, employment, employee relations and training. Evaluated changing demographic, legal, and technical developments in the field and developed new programs responsive to such needs.

Prepared and implemented company policies and procedures and related documents as needed. Used Intranet and other electronic and paper vehicles to communicate information. Prepared, maintained and revised personnel manual.

Managed vendor relationships with staffing and executive search firms, relocation assistance providers, various insurance brokers and supplemental benefit providers, etc.

Administered health and welfare plans for 130 domestic and international staff, including enrollments, changes and terminations. Processed required documents through payroll system and online/paper processing with insurance providers to ensure accurate record keeping and proper deductions. Serves as the COBRA Administrator for the organization. Resolves health and welfare related employee concerns. Implements new plan benefit offerings. Manages annual open enrollment period.

Performed full lifecycle recruitment activities to meet requirements for its US Agency for International Development (USAID) contract to include screening, interviewing and evaluating candidates for professional, administrative, temporary, and intern positions. Maintains applicant-tracking database. Develops innovative recruitment sources. Attends career fairs and industry events representing the organization.

Implemented a corporate-wide background investigation program utilizing a third-party administrator. Established uniform policies and procedures within its hiring practices.

Supervised the duties and responsibilities of administrative, junior-level, and seasonal staff members.

Positions recruited include: Program Directors, Program Managers, Program Coordinators, Staff Accountants, Communications and Marketing Directors, Human Resources Generalists, Financial Analysts, Accountants, Director of Finance, CPAs, AR/PR/GL Associates, Public Health Specialists, Community Health Specialists, Subject Matter Experts, Evaluators, Office and Administrative staff, Fundraising and Development Specialists.

ADDITIONAL EMPLOYMENT HISTORY

Computech, Inc. Human Resources Manager and Corporate Recruiter 03/00 – 03/04

Covenant House Washington (Washington, DC) Recruiter, Volunteer Services 10/99 – 03/00

ESET, Inc. (Alexandria, VA) Asst. Director, Human Resources and Corporate Recruiter 03/98 – 10/99

Disclosure Incorporated (Bethesda, MD) HR Generalist/Recruiting Assistant 03/93 – 03/98

Education

Capital Seminary Masters of Arts, Counseling 5/2015

Washington Bible College Bachelor of Arts 8/2012

Virginia Commonwealth University Business Administration & Management 1989-1993

Additional Skills

HRIS/Applicant Tracking/Recruiting Tools: CATS, iCIMS, Taleo, Njoyn, BrassRing, ADP, PeopleSoft, Workday, BigBiller, TalentHook, TalentBrew, BullhornReach. Other: Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Windows OS, Visio, WordPress. Social Media Recruiting: LinkedIn Recruiter, Twitter, Facebook, Slideshare.

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