Customer Service Engineer

DESMOND DESMOND DWIGHT DWIGHT WHITEHEAD WHITEHEAD

**** ******* **** ** ********, MD 21044 Phone: 443-***-**** *******************@****.*** Key Skills

Logistics

Inventory

Records Management

Shipping docs

System Inquiry

Customer Service

Work Orders

Requisitions

Sort Materials

Education

Work

Army Reserve – Military Transition – Automated Logistics Specialist

“Desmond is one of the most disciplined and punctual people I've ever known. His ability to work efficiently under stressful conditions and nerve-wrecking deadlines speaks volumes about his hard work, determination and his composed demeanor. During the project High

School Exit Project he worked as a project leader and demonstrated excellent leadership skills and team spirit while working with a team of 25 students. In general Desmond is a compassionate and hardworking human being with perseverance and ambition. I think he is a deserving candidate for a training program and would be a great value addition to your organization. I strongly recommend Desmond Whitehead and am available for any further details you wish to know about him.” Jarreau Davis, HR Administrator, US Army Reserve, Ft. Belvoir VA Summary - Logistics

Records Maintained accounting records, post receipts, turn-ins, equipment usage, op maintenance, modification & calibration, preformed system inquiry processes, fault management process and proper handling of HAZMAT.

Inventory Process inventories, surveys, acquisition, backup, recovery and disposal of inventory

Shipping Prepares warehouse docs, annotates and distributed shipping docs, verified quantities received against manifests

Customer Processed customer requests

US Army Quartermaster School – Ft. Lee, VA

Graduate Wilde Lake HS – Columbia, MD

Dean Honor Roll

Auto CAD – Devry University

Interstate Hotels Engineer 2013 - 2015

US Army Reserve Automated Logistics Specialist 2008 - 2014 John Hopkins Custodial / EVS 2011- 2014

Target Stock Team Member 2009 - 2010

Milk Studios - NY Paint Tech 2005 - 2008

Achievement: Service Excellence 2012 Outstanding Customer Service John Hopkins Medicine

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