RESUME
Ronald R. Griffin
**** ******** ***** ********, **., 38632 901-***-**** *********@*****.***
Objective:
To share my broad knowledge of human resources, safety, management and leadership experience to make a positive contribution toward employee relations, continuous improvement and organizational development.
Experience:
2016 - Present
Human Resource Manager
Distribution Center/Warehouse
Ashley Furniture Company, Ecru, MS
Perform as Business Partner to management and 500+ employee Distribution/Warehouse facility
moving /handling in excess of 600 trips and 40,000 pieces of large/bulky product per week.
Counsel management regarding the interpretation and application of company policy and procedure.
Actively work with management and employees to promote positive corporate relations.
Lead and coach 1 HR Generalist and 2 Recruiters.
Provide management recommendations and assessments regarding strategic human resource and organizational initiatives.
Review all DC employee relations issues including the investigation and submission of reports for internal and external EEO allegations; Responsible for the management and review of all DC state unemployment cases for the DC.
Counsel and coach managers/supervisors on performance issues; Manage, review, and offer resolution action for day to day management and employee inquiries.
Review and investigate employee relations issues including the investigation and submission of reports for internal and external EEO allegations; Review and submit all unemployment claims; conduct employee harassment training for management, exempt and non-exempt employees.
Provide counsel and coaching to management on year-end employee performance reviews and annual compensation processes; Partner with management on reorganizations and promotions.
Develop and implement proactive recruitment/retention processes and counsel/advise management regarding those to minimize turnover and ensure retention goals are met.
2014 - 2015
Human Resource Consultant
Haworth, Inc., Bruce, MS.
Consulted and advised management on company policy as a business partner; interpret and communicate corporate policy, procedures and guidelines to management and employees to promote positive corporate relations.
My matrix responsibilities included over 300 employees.
Provided recommendations and assessments to management regarding strategic human resource and organizational initiatives.
Responsibilities included handling employee relations issues including the investigation and submission of reports for all internal and external EEO allegations.
Counseled and coached management on performance issues and improvement processes.
Handled day to day employee inquiries.
Consulted and provided guidance to management related to year-end performance review and compensation processes.
Served as arbitrator, consultant and liaison to management, providing recommendations regarding federal, state, and local regulatory compliance.
Facilitated feedback meetings to assess management effectiveness.
2013 – 2014
Director, Human Resources
Philadelphia Macaroni Company
Grand Forks, ND.
Directly consulted/advised management on company policy as a business partner; interpret/communicate corporate policy, procedures and guidelines to management and employees to promote positive corporate relations for manufacturing facilities of 150 employees in North Dakota, 40 employees in the State of Washington, 75 employees in 2 facilities in Pennsylvania, and 35 employees in a milling plant in North Dakota.
Provided direct leadership for 2 HR Generalists and 2 facility trainers; Provided management recommendations and assessments regarding strategic human resource and organizational initiatives, benefit program and compensation development and implementation.
Partnered with executive management to provide strategic support and advice. Responsibilities included handling employee relations issues including the investigation and submission of reports for internal and external EEO allegations; handled all unemployment claims, new hire orientation training, development and administration of benefits, compensation and payroll processes, and processed all Visa paperwork for international employees.
Counseled and coached managers on performance issues; handled day to day employee inquiries; Worked on strategic initiatives aimed at business goals; Partnered with executive management on reorganizations, promotions.
Coordinated all recruitment efforts for salaried/hourly employees, which included initial interviewing and follow up interviews for all positions; developed strong professional relationships with the business, its managers and employees.
Developed, implemented, and assessed training programs for hourly, exempt and management employees.
2012 - 2013
Human Resource Manager
Human Resource Division
Key Energy Services, Williston, ND
Provided counsel and advised management regarding the interpretation and application of company policy and procedure and work with management and employees to promote positive corporate relations and led and coached 2 HR Generalists.
Had matrix responsibilities for all company Lines of Business operations, which included Rig Services, Coiled Tubing, Fluid Management, and Fishing and Rental in 7 states with over 300 employees; I provided management recommendations and assessments regarding strategic human resource and organizational initiatives.
Reviewed all employee relations issues including the investigation and submission of reports for internal and external EEO allegations; I was responsible for the management and review of all state unemployment cases within my matrix.
Counseled and coached managers on performance issues; I managed and reviewed day to day employee inquiries.
Provided counsel and coaching to management on year-end employee performance reviews and annual compensation processes; I partnered with management on reorganizations and promotions.
Counseled and advised management regarding recruitment processes and coordinated recruitment efforts for my matrix market place. I possess excellent problem solving, interpersonal and multi-tasking skills.
2012 – 2012
Operations Manager
Fluid Management Systems
Key Energy Services, Tioga, ND
Managed and coordinated the night trucking operations for the Fluid Management Line of Business and provided leadership for 7 Trucking Supervisors, 90 Tanker Truck Drivers and 5 Truck Dispatchers.
Responsible for the successful delivery of fluid services to our customers while ensuring the safety of our employees, community and environment.
Ensured Fluid Management Systems assets were safe and reliable by coordinating their upkeep with the maintenance organization and the proper operation of our employees.
Provided updates of the status of our business plan to the District Manager and modified that plan as needed to ensure success while developing and maintaining a positive business relationship with our customer to ensure a positive revenue flow.
Monitored and maintained records of all monthly expenditures and the budget to maintain a cost effective operation.
1998 – 2012
Senior Human Resource Advisor
Human Resource Division
FedEx Express, Memphis, TN
Consulted and advised management on company policy as a business partner; interpreted and communicated corporate policy, procedures and guidelines to management and employees to promote positive corporate relations.
Matrix responsibilities included over 900 employees in more than 28 states as well as 1500 employees in all 50 states on an interim basis.
Consulted matrix management in international locations regarding global policies and procedures to maintain consistency within all job classes.
Provided recommendations and assessments to management regarding strategic human resource and organizational initiatives and partnered with executive management to provide strategic support and advice.
Responsibilities included handling employee relations issues including the investigation and submission of reports for all Global Vehicle Maintenance internal and external EEO allegations.
Counseled and coached management on performance issues and improvement processes.
Handled day to day employee inquiries.
Consulted and provided guidance to management related to year-end performance review and compensation process and partnered with executive management on reorganizations, and promotions.
Handled light recruitment and all interviewing of management level positions.
Served as arbitrator, consultant and liaison to executive management, providing recommendations regarding federal, state, local regulatory compliance as well as international regulatory compliance.
Developed performance management guidelines and provided direction for all levels of management and supervisors for the implementation and follow up on those processes, as well as developing a metric to measure success and future needs.
Facilitated survey feedback meetings to assess management effectiveness.
Developed and delivered training programs to address diversity, performance management, HR policies and procedures, and leadership skills for all Global Vehicle Maintenance locations.
1990 –1998
Senior Safety Specialist/Manager
Human Resource Division
FedEx Express, Memphis, TN
Reviewed and administered the company’s safety policies and procedures for a safe working environment.
Developed and administered safe working practices associated with OSHA, DOT, FAA, and environmental guidelines; I provided analysis and recommendations to upper management to ensure compliance with federal, state, and local safety regulations.
Delivered safety training to management and employees; Investigated, analyzed and reported all vehicle accidents and employee personal injuries for OSHA and DOT compliance and to provide recommendations for corrective action and prevention.
Education:
B.S., Organizational Management, Crichton College, Memphis, TN
Graduated Cum Laude – 2002