Information Technology Manager

Information Technology Executive

Highly accomplished Information Technology Executive with a record of developing and supporting successful projects and solutions incorporating a wide range of applications and technologies. Strategic and relevant experiences in health care, distribution, manufacturing, government, public sector, insurance, financial, banking and IT consulting services industries.

A leader and motivator of IT teams excelling in environments requiring a high level process driver. Proven Project Management skills utilized in spearheading a profitable and cost-effective collaboration between IT and the public sector. Consistently driving to improve organizational effectiveness and efficiency. Strategic leader who ably realized cost savings, accelerated performance and sustained flexibility for the business.

State Representative for the Information Technology Committee of the National Association of State Workforce Agencies.

Vice Chair of the Information Technology Support Center, a segment of the US Department of Labor (DoL).

Demonstrated ability to be highly flexible within a fast paced and changing environment

Has led many highly visible projects from inception to completion

oManage the activities and resources (both people and budget) to ensure project success to deliver quality projects that meet and exceed the business need

oUtilize formal SDLC processes to coordinate system development activities

oPrepare and distribute project status reports that include project, budget and resource status

oProvide production problem/risk analysis management and support along with a root cause analysis when appropriate

oWork closely with the business stakeholders to identify and document the necessary requirements to satisfy the end user needs

oWork with technology to analyze project proposals, develop and analyze system integration requirements and conceptual systems requirements, and provides business application consultation thru the entire life cycle of the project

oWork extensively with Microsoft Project, Microsoft Office (Word, Excel) along with Microsoft Powerpoint, Microsoft Visio, and Microsoft SharePoint

IT Operations • Software Development • IT Infrastructure Management • Process Improvement • Operations Management • Budget Management • Vendor Negotiation • Network Management • Systems Integration • Project Management • Team Leadership • IT Strategy • Strategic Planning • Applications Implementation

Collabera Des Moines, IA 2014 – 2016

SR. Project Manager

Wells Fargo Home Mortgage – Sr. Project Manager 5

Project Management for a variety of applications in the Wells Fargo Home Mortgage Lending portfolio.

List of projects included:

Correspondent Systems Retirement (CSR) (Mainframe/ AS400 Retirement)

Customer Improvement Program (CIP) – Training Lab IVR Rollout

Implementation of Federal Regulations pertaining to the BKSHAW program

Enterprise Digital Document Management (EDDM) – Creating registry and platform for all customers and users to easily transfer documents and store in a centralized registry.

RESPA/TILA

Infrastructure Retirement - AOW

Rewrite of the FHA and OPUS applications from Visual Basic 6 to .Net Platform

SharePoint Migration from the 2007 version to the 2013 version

TM-One call center stand up. Set up of a new call center using a vendor that was new to Wells Fargo

Upgrade of Microsoft Dynamics from the 2007 version to the 2013 version

Various areas of regulation upgrades and auditing requirements

Assisted staff with training and methodologies as related to the Project and Program methodology

Familiar with Microsoft Office Suite, PMUWS, Stamp, Clarity, Microsoft Project and other tools used and maintained by Wells Fargo Home Mortgage.

Work closely with key leaders of business and user community to ensure timely, efficient and successful implementations.

Responsible for entire project lifecycle, from inception to close, including resource and budget allocation and monitoring.

General Dynamics Information Technology (GDIT) Des Moines, IA 2011 – 2013

SR. Project and Task Manager

SR. Technical Architect

SR. Software Development Manager

Responsible for the Project Management for an international contract in the United Kingdom that has a term of 9 years and value in excess of $50 million. Contract is for the Calculation and Quality Reporting and Payment Service for the UK socialized health care. Methodology used is a combination of an agile and a water fall based methodology following the CMMI Level 3 Model for development and integration. Supervise multiple management and development staff that mainly work on the JAVA platform.

Responsible for the Project and Software Development Management for contracts varying in size from a few thousand dollars to several million dollars with multiple years. Mainly focused on Medicare, Medicaid and Health related contracts working closely with the Centers for Medicare and Medicaid in Washington DC. Methodology used is a water fall based methodology following the CMMI Level 3 Model for development and integration. Supervise multiple management and development staff that mainly work on the JAVA platform.

Worked closely with key leaders in sector of business, local, state and federal government to identify and resolve issues and opportunities.

IP Pathways LLC. Des Moines, IA 2010 – 2011

Technical Account Manager – SLED

Responsible for the Account Management of State, County, Local Government and K – 12 and Higher Education sectors for major Iowa based Value Added Reseller.

Participated with and gained certification in VMWare Professional Sales and NetApp Professional Sales.

Managed relationships with Partner Vendors in the Public Sector vertical.

Worked closely with key leaders in sector of business to identify and resolve issues and opportunities.

STATE OF IOWA

IOWA WORKFORCE DEVELOPMENT Des Moines, IA 2006 – 2010

Information Technology Manager

Managed two Department Managers, 3 administrative staff, 12 technical employees, and up to 35 applications development permanent and contract staff. Spearheaded relevant activities for the IT infrastructure and software architecture groups focused on ensuring the cost effective delivery of IT services and applications. Tracked and controlled an $8,300,000.00 IT budget that included subsidies from the US DoL. Established corporate goals related to technological implementations, development efforts, and systems integration. Initiated planning processes, strategies, and policies to assure effective utilization of resources and technology, as well as introducing Customer Service Methodologies. Championed the effort to become the first agency in the state to go virtual for both servers and desktops.

Led the development and implementation of a new Unemployment Tax system that was procured from the State of Minnesota and rewritten to Iowa standards and infrastructure.

This application was converted in-house from mainframe DB2 to client server Oracle, and completed within 24 months on a budget of $10,000,000.00, saving $10,000,000.00 to $20,000,000.00 over outside vendor implementation cost.

Applications Development team was twice recognized by the US Department of Labor as first in nation to have Federal DOL changes made for Unemployment extensions.

Created Project Management Office and managed various programs and project staff

IOWA VETERANS HOME Marshalltown, IA 2002 - 2006

Information Technology Manager

Managed 18 Information Technology personnel and a $2,100,000.00 budget. Supervised and initiated multiple new and existing initiatives to enable the growth of the enterprise. Established key processes to support the timely implementation of electronic health reporting.

Provided planning processes, developed IT strategies, and created policies assuring effective integration and utilization of technology.

Interfaced with internal and external clients to maintain excellent customer satisfaction and strengthen existing relationships.

Created Project Management Office and managed various programs and project staff

Interfaced with the Federal bureau of Veterans Affairs to align State of Iowa services with the Federal services and guidelines

IOWA WORKFORCE DEVELOPMENT Des Moines, IA 2000 – 2002

SR. Applications Development Manager

Supervised 36 applications support personnel, set goals and measured results related to technological implementations, and the development of collaborative efforts and integrations. Evaluated and reported on performance and recommended crucial adjustments to staffing levels to achieve goals. Oversaw coordination of new and existing initiatives for the enterprise.

Led collaborative planning process and developed strategies and policies to assure effective integration and utilization of technology.

Managed IT Application Inventory, infrastructure and architecture to ensure cost effective delivery.

Provided internal development resources, framework and guidance, to the training and internal/external learning initiatives focused on the development and maintenance of skills necessary to administer existing and new systems.

QUALITY CONSULTING, INC. Des Moines, IA 1997 – 2000

State of Iowa, Iowa Workforce Development (Software Consultant) 1998 – 2000

State of Iowa, Human Services Department (Software Consultant) 1997 – 1998

APPLICATIONS DESIGN & DEVELOPMENT Des Moines, IA 1995 - 1997

Principal Financial Group (Software Consultant) 1996 – 1997

Allied Group (Software Consultant) 1995 – 1996

MAYTAG CORPORATION Newton, IA 1991– 1995

SR. Systems Analyst

COMMTRON CORPORATION Des Moines, IA 1985– 1991

Director, Information Technology Quality Assurance

Mercy Medical Center Des Moines, IA 1984– 1985

Lead Computer Operator

Certificate Degree in Public Management Drake University, Des Moines, IA

Associate of Applied Science, Computer Science Des Moines Area Community College, Ankeny, IA

Currently Attending Simpson College for BA, Business Management

COBOL • CICS • DB2 • SQL • VSAM • RPG • CPG • Microsoft Office • Compuware Tools • XPEDITER

ABEND-AID • Microsoft Project • Paradox • Focus • Rational Tool Suite • Java • J2EE • HTML • ADOBE Acrobat • Lotus / Domino • CMMI Level 3 • PMUWS • STAMP • Clarity • PMBOK

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