Customer Service Assistant

RENEE I ARQUITT Home: 352-***-****

Inverness, FL Cell: 863-***-****

*************@*****.***

Professional Profile

Strong background combining business, customer service and clerical support. Ability to handle multiple activities,

interruptions and prioritize them accordingly. Work effectively both as a focused team member and independently. Excellent written and verbal communication skills. Strong skills in performing basic arithmetic, addition, subtraction, multiplication, division and the ability to analyze and interpret data. Enthusiastic, sharp, and well organized with a self-confident professional attitude.

Qualifications

Windows environment Microsoft Outlook PowerPoint

Microsoft Word Auto Quotes

Internet Purchaser

Nortel 10 line switchboard PowerPoint Excel

Microsoft Office

Relevant Experience

Created a department manual for employees on how to do daily tasks to save time and improve workflow more productive. Managed major reorganizing of Mail / Supply room within one week of downtime

Experience

Administrate Assistant, 3/2016 –6/2016 Apopka Marine, Inc. – Inverness, FL

Answering multiple phone calls, greeting customers, and invoicing and putting away all incoming deliveries.

Matched and balanced Warranty Claims-2014 to date. Updated in Accounts Receivable. Filed all claims to date.

Submitted title work, tags and the registration for boats and trailers to the tag agency.

Inside Sales/Purchasing Assistant, (1/2015-3/2015 Surgery) 4/2015 2/2016 Empire Marketing Group Lakeland, FL

Answering multiple phone calls. Taking customers restaurant equipment and parts orders by phone and in person.

Filled parts orders, shipped UPS. Managed Office equipment supplies.

Emailed quotes from Auto Quotes for restaurant equipment and Convenience Store equipment to suppliers.

Demonstrated excellent telephone skills, time management, flexibility and organizational skills.

Ability to multi-task and work independently with little direction.

Purchasing Assistant / Inventory Accounting Assistant, 12/2009 1/2015 ALDI HAINES CITY, FL

Responding by phone and mail to customer concerns.

Coordinating with suppliers and Corporate Purchasing to assure timely and cost-effective delivery of product.

Following up daily with suppliers on late delivers. Verifying weekly sale items are correct on the scanner.

Ordered and sent out all display and price signs for all 65 stores and created price sign packages for new stores

Quarterly store and warehouse inventories, sixty-five stores. Generate several reports for management.

Distribution Manager, 07/2006 12/2009 MDS Mikes Delivery Service Lakeland, FL

Monitoring and assisting employees while working from print site to print site throughout FL, (newspaper).

Creating run sheets, tracking times on all deliveries. Transporting product from print site to print site throughout Florida.

Following up daily with suppliers on late delivers.

Maintain daily invoices, weekly billing and monthly expense report. Ability to lift at least 75 lbs.

Following up personally with customers, weekly to check in and collect weekly billing - payments.

Skills

Scheduling appointments, billing, clients, delivering, diagnosis, direction, fax machine, forms, Director, Managing mail, Nortel, organizational skills,

Packaging, copier, pricing, print advertising, Procurement, Purchasing, quality, scanner, shipping, switchboard, telephone

skills, phone, time management.

Education

Central City Business Institute (C.C.B.I) Associate Degree Florida All-Lines Adjusters License (620) 09/2014

Contact this candidate