Customer Service Sales

Linda C. Brydges

*** ***** **** *****, ************, NJ 08094 609-***-****

*************@*******.***

SUMMARY:

Many years of experience in the biotech and pharmaceutical industry, with almost four years in technical sales and six years in business development. I have worked with various pharmaceutical and health care customers. My customer’s products were packaged for: Clinical Trial Material, OTC, Rx and Consumer Health in many different packaging configurations. Professional sales experience in the areas of: Pre-formulation Studies, Formulation Development, Manufacturing & Packaging Solutions and Analytical Services from early phase to commercial production. OBJECTIVE:

To acquire a challenging position that will allow for personal advancement and career development with a growing yet dynamic organization. My personal commitment is to collaborate closely with clients in a knowledge-sharing capacity. My positive attitude, experience, energy and expertise keeps me focused on optimizing project performance, minimizing project risks, and maximizing project efficiencies so that critical project milestones are met.

PROFESSIONAL EXPERIENCE:

Food Allergy Consultant October 2009 – Present

Owner & Food Allergy Parent

Responsibilities:

Educate community schools, nurses and teachers about food allergies, allergy symptoms, emergency actions and epinephrine auto-injectors. Advocate and consult with families to safely prepare children for upcoming school year. Support families, schools and restaurants with educational programs in their establishments. Experience working with the following nonprofit organizations: FAACT – Food Allergy & Anaphylaxis Connection Team Camp TAG – a summer camp for children with food allergies FAAN – Food Allergy & Anaphylaxis Network

FARE – Food Allergy Research & Education

Philadelphia - Food Allergy Walk – Committee Member FAACT – Food Allergy & Anaphylaxis Connection Team Volunteer Position – as needed basis

Responsibilities:

Local and community:

Educate community schools, nurses and teachers about food allergies, allergy symptoms, emergency actions and epinephrine auto-injectors. Advocate and consult with families to safely prepare children for upcoming school year. Write 504 Plan accommodations for children. Attend Back-To-School meetings with family to advocate and support family. Support families, schools and restaurants with educational programs in their establishments.

Sharp Clinical Services, Inc. January 2013 – October 2013 Phoenixville, PA

Director, Business Development

Responsibilities:

Present corporate capabilities to potential new clients. Market the company’s pharmaceutical manufacturing services. Work directly with the marketing department to promote advertising in industry. Manage current and existing clients. Plan and schedule technical meetings to drive new business. Meet and exceed client’s expectations in customer service. Interface and collaborate with internal departments and play a key role in reviewing and advising on new business opportunities. Preparation of proposals and industry cost analysis. Successfully plan and budget my corporate expenses to stay within established guidelines. Territory goal $5 MM.

DSM Pharmaceuticals December 2007 – October 2009

Parsippany, NJ

Director, New Business Development

Responsibilities:

Present corporate capabilities to potential new clients. Manage current and existing clients. Plan and schedule technical meetings to drive new business. Meet and exceed client’s expectations in customer service. Interface and collaborate with internal departments and play a key role in reviewing and advising on new business opportunities. Preparation of proposals and industry cost analysis. Successfully plan and budget my corporate expenses to stay within established guidelines. Territory goal $5 MM. DPT Laboratories, Ltd. February 2005 – August 2007 San Antonio, TX

Business Development Manager (BDM)

Accomplishments: Nominated for RACE (Rallied Around Customer Excellence) Award by Vice President of Sales & Commercial Operations. I was recognized for providing outstanding service and dedication to my clients. Client’s comments: “Linda is an excellent representation of DPT and her service is outstanding. It is because of her that we’re doing business with DPT.” Sales Training: Miller Heiman Strategic Sales, Time & Territory Management, Executive Presentation Skills

BDM Responsibilities:

Manage the Sales Process for a key group of existing and potential accounts. Present corporate capabilities using power point to potential clients. Prepare Business Plans with the necessary strategies and tactics to drive successful new business. Planning, and forecasting continual challenges in the pharmaceutical industry for the Northeast Region. Provide excellent client service to meet their needs. Interface and collaborate with internal departments and play a key role in reviewing and advising on new business opportunities. Successfully plan and budget my corporate expenses to stay within established guidelines. Achieve yearly target territory goals of $5 MM.

Patheon Pharmaceutical Services, Inc. March 2004 – February 2005 Cincinnati, OH

Business Development Manager (BDM)

BDM Responsibilities:

Develop business in my assigned geographic area by prospecting for and calling on Rx pharmaceutical, specialty pharmaceutical and biotech companies. Sell the company’s Rx manufacturing capabilities and pharmaceutical development services, which include analytical development, formulation development and clinical manufacturing for North American and European sites. Linda C. Brydges – Page 2

Blis Tech Corporation, Fairfield, NJ and Micron Technologies, Inc. January 2003 – February 2004 Exton, PA - Divisions of Berwind Pharmaceutical Services, Inc., BPSI Business Development Manager (BDM)

Accomplishments:

While managing two different companies in the biotech and pharmaceutical industry, I brought in 5 new clients and 10 new projects in-house, while maintaining an excellent business development relationship. BDM Responsibilities:

Organize west coast territory to identify research and qualify potential new business. Contact prospects and current clients to set appointments to discuss new and current projects. Observe competitive capabilities and track industry clinical trial activity to assist Blis Tech’s competitive edge in the marketplace. Consult with clients in the pre-award phase to proactively explore all nuances of each client’s needs. Use power point presentations to inform and educate the biotech and pharmaceutical industry in micronizing and particle reduction of an active pharmaceutical ingredient, as well as customized clinical packaging, storage and distribution needs that ensure patient and regulatory compliance. Provide solutions for clients during the pre- award phase of the contract. Work closely with clients to ensure accuracy of contracts. Develop and maintain a close relationship with the client’s Project Management team to ensure deadlines are met. Prepare visit minutes and communicate with all operations groups within the company. Effectively promote our cGMP contract services, while working directly with our analytical lab to help promote and solve drug compound solubility challenges, conduct material characterization and stability studies. Professionally present company information at industry events and discussion groups within my territory and follow up on client leads.

Qbiogene, Inc. September 2000 – November 2002

Carlsbad, CA

Technical Sales Representative

Sell company products and customized services. Use cold calling strategies to gain new customers. Maintain business development and customers. Establish and maintain key accounts. Recognize and develop selling opportunities. Follow competitive activities in the marketplace. Follow up on customer leads. Provide feedback on product performances. Plan and budget my expenses to stay within established guidelines. Promote new products into the marketplace. Present company and product information at trade shows, exhibitions, and conferences. Increased sales 30% from prior year. Ranked #1 or #2 Sales Representative. Human Genome Sciences, Inc. August 1998 – August 2000 Rockville, MD

Research Associate/Gene Discovery Department

DNA sequencing, template team, make and QC all laboratory solutions, run agurose gel in electrophoresis conditions, DNA dye-terminator and dye-primer reactions, special project teams, DBLS, PCR, Plasmid DNA purification experiments for sequencing, and writing protocols (revisions/updating), among a multitude of other duties.

EDUCATION:

Bachelor of Science

King’s College, Wilkes-Barre, PA

Major: Gerontology / Minor: Biology

STRENGTHS:

Team player Works well under pressure Leadership Microsoft Deadline sensitive Managerial capabilities Detail oriented Excel Highly organized Excellent communicator Responsible Power Point Linda C. Brydges – Page 3

LABORATORY SKILLS:

Basic Lab Lab Equipment

pH Testing 377 Sequencer for DNA Sequencing

Bacteria Cultures Qiagen Prep 96 Plasmid Prep

Gridding Team Gel Electrophoresis

Genetic Ladders Bacterial Transfer Multimek

High-throughput DNA PCR Qbot Operation/Troubleshooting DNA Sequencing & Reactions Hamilton 2000

Make & QC Laboratory Solutions Biomek

DBLS, PCR, and Plasmid DNA Preparation

REFERENCES: References can be furnished upon request. Linda C. Brydges – Page 4

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