Customer Service Representative
Resume:
BINA SHAH
Pomona, New York ***70
**********@*****.***
Highly motivated professional with considerable knowledge of handling financial transactions, looking for the position of a bank teller, where I can utilize my expertise in dealing with clients in a prestigious banking service
Summary of Skills:
• Comprehensive knowledge of handling and providing banking services
• Familiar with banking processes, transaction reconciliation, and banking products
• In-depth knowledge of selling banking products and services
• Extensive knowledge of handling complex financial transactions
• Possess good communication skills and has the ability to provide customer satisfaction
• Sound knowledge of operating basic computer applications and the Internet
Professional Work History:
Organization: Follett Corporation
Duration: April 1998 till date
Designation: Opening and Closing Store Manager/Merchandise Coordinator
• Interface directly with customers to provide assistance and resolve problems.
• Supervise product inventory; verify quantity and quality of product received.
• Managed front cashiers in areas of monies handling, voids, shift breaks and customer service.
• Supervised all daily functions of store activities to ensure customer satisfaction.
• Handled all aspects of inventory, bookkeeping and performed daily bank runs.
• Responsible for performing accurate transactions, greeting and thanking each client for his or her business
Organization: Staples, Inc.
Duration: 2000 to 2001
Designation: Customer Service Representative
• Handle the tasks of providing financial service to customers in a professional manner
• Perform responsibilities of depositing, withdrawing, issuing money orders and entering transactions into terminal
• Handle the tasks of balancing cash drawer on a daily basis
• Responsible for handling customer queries on products and services
• Handle the tasks of cross selling all services including corporate accounts, office and mailing supplies etc.
• References furnished upon request
Contact this candidate