Customer Service Sales
Resume:
Barry Shawn Sooklal
Bronx, NY 10461
********@*****.***
OBJECTIVE
Seeking a challenging position in your establishment where I can utilize my vast skills to provide excellent customer service within the organization.
EXPERIENCE 2007-Present JC Penny New York, NY
Merchandise Set Execution Supervisor
Providing customer service
Implementing company merchandising programs in accordance with SET-Sell planners, set guides, and merchandise core standards
Participates with the replenishment team in SWAM, stock process activities in moving new merchandise to sales floor, meeting company productivity standards, ensuring merchandise is on the floor and restocking from the perimeter stocking area and recovering on a routine basis in an efficient manner.
Assist and developing sales associates and SET execution team, following company core standards floor set.
Execution programs, proper merchandising of fixtures, and maintain presentation standards
Evaluates the effectiveness of SET execution efforts and making a team effort to expedite the work load
Coordinate with the pricing team to ensure pricing accuracy standards are maintained
Has basis knowledge of J-Time/I-pro and XMS
2006-2007 RK Restaurant Rye, NY
Line Cook
Preparing for service and setting up food station
Food preparation for dinner, grilling, roasting, broiling and baking
Preparing soups, salads, and sauces
Baking dessert cookies and pies ahead of time
2001-2007 The Body Shop New York, NY
Assistant Manager
Assisting customers with their purchases
Opening and closing the store, receiving deliveries at the store
Balancing cashiers at the end of the day
Auditing daily cash deposit for bank pick-up
Assisting all customers with their purchases and managing the sales floor.
Setting up new seasonal promotions and rearranging the store for new products
2004-2006 Alta Restaurant New York, NY
Line Cook
Private dining setting up for daily dinner service
Prepping vegetables, meats, and sea food
Grilling station, prepping sauces and stocks
Working in the pastry station
2003-2004 Felidia New York, NY
Cook (Externship)
Food preparation for lunch and dinner service
Prepping vegetables, meats and sea food
Preparing venison, chicken, lobster, sauces and stocks
Working on the pastry station
1993-2003 The Gap New York, NY
Visual Technician/Register Closer
Assisting Visual team with floor move, following floor planners, displaying new merchandise, placing color, pattern and styles
Implementing training course for new employees-including profitability
Balancing cashiers at the end of the day
Auditing daily cash deposit for bank pick-up and managing the sales floor
Assisting all customers with their purchases
1998-2001 Town Total Health New York, NY
Director of Purchasing
Purchasing Medical Equipment and supplies
Supervising the warehouse staff
Coordinating workflow in the Durable Medical Equipment Department
Handling customer complaints
Tracking all medical equipment
EDUCATION
2002-2004 Art Institute of New York City New York, NY
Nutrition (National Restaurant Association Certification)
Sanitation (Servsafe)
1995-1996 New York Medical School Flushing, NY
Certificate in Medical Billing
REFERENCES FURNISHED UPON REQUEST
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