Law Clerk/ Legal Assistant/ Administrative Assistant/ Customer Service
Resume:
CAROL-ANN EMOND
Nepean, Ontario
Cell: 613-***-****
*************@*******.***
Summary
I am a bilingual young professional always ready for new challenges. I am a fast learner, I am very motivated, I have excellent organizational skills and always punctual. I have great interpersonal skills and love to work as a team or independently. I have a great sense of confidentiality and professionalism. I always bring a positive and optimistic attitude to my work. Education
College Diploma: Paralegal, 2013
La Cité Collegiale – Ottawa, Ontario, Canada
High School Diploma, 2010
École Secondaire Catholique L’Escale – Rockland, Ontario, Canada Highlights
- Excellent knowledge of - Excellent knowledge of
Microsoft Word; PCLaw;
- Excellent knowledge of - Excellent knowledge of
Outlook (email, calendar, Google Chrome and Internet Task list, etc.); Explorer;
- Basic knowledge of - Intermidiate knowledge of
Microsoft Excel; Dropbox;
- Excellent knowledge of - Excellent knowledge of
Adobe Acrobat Pro; all Do Process programs.
Experience
Law Clerk/ Administrative Assistant/ Office Clerk
January 2015 to Current
Mann Lawyers formerly Doris Law Office – Ottawa, Ontario
-Answering phone calls and/or assisting clients to the best of my capabilities;
- Greeting/ being the first point of communication to all clients who comes in the office;
- Opening new matters in the internal office system;
- Cutting and preparing cheques with the internal office system;
- Preparing invoices and/or pre-bills to send to clients after services rendered;
- Saving all documentation to the central shared directory and internal office system;
- Keeping all clients information up-to-date in the internal office system;
- Preparing Applications for probate to be sent to the courthouse in the internal office system
(Estate-a-Base);
- Preparing all Estate’s documentation for client’s execution;
- Editing and reviewing letters, affidavits, agreements, contracts, etc..;
- Maintaining and keeping the Estate Spreadsheet up-to-date;
- Preparing a daily to do list and prioritizing all tasks;
- Contacting clients when needed for updates on their files and to maintain a positive and good relation with all clients;
- Managing all Estate files and ensuring that all necessary work is completed efficiently and that all deadlines are met;
- Drafting and preparing Wills, Power of Attorneys and Affidavit of Execution;
- Ordering office supplies when needed;
- Keeping the reception area clean and organized together with all boardrooms;
- Assisting lawyers on various administrative tasks when needed;
- Preparing and sending all necessary Estates applications to the Ministry of Finance when needed;
- Other administrative duties as assigned.
Sales Representative/Administrative Assistant/ Receptionist June 2010 to June 2015
Clarence-Rockland YMCA-YWCA – Rockland, Ontario
- Answering phone calls and/or assisting customers to the best of my capabilities;
- Greeting and being the first point of communication to all customers who comes in the facility;
- Answering customer’s inquiries to the best of my capabilities and knowledge;
- Process all payments for subscriptions in facility programs offered and for all new memberships;
- Manage all customers confidential information i.e. Credit card information, banking information, addresses, phone numbers, etc.;
- Enter all Membership registration forms in the internal system;
- Promoting all services offered at the facility i.e. New programs, discounts, etc.;
- Answering all requests for information in an efficient and professional manner;
- Giving extended informative tours of the facility;
- Provide all customers with information on services offered in the facility, all program schedules, rates for membership subscriptions, maintain and enforce all facility regulations and policies;
- Other duties as assigned.
Administrative Assistant/ Receptionist
December 2013 to December 2014 (Contractual)
Williams McEnery LLP – Ottawa, Ontario
- Answering phone calls, assisting clients to the best of my capabilities and/or transfer phone calls to the correct individual;
- Greeting and being the first point of communication to all clients who comes in the office and offering all clients coffee/water/soft drinks;
- Working with multiple Microsoft office programs (Outlook, Excel, Microsoft Word and Adobe Acrobat Pro) on a daily basis;
- Preparing invoices using the internal office system;
- Sending and sorting all couriers and regular mail on a daily basis;
- Scanning and OCR'ing documents using Adobe Acrobat Pro;
- Drafting, editing and reviewing letters;
- Ordering office supplies, coffee, cleaning supplies, etc..;
- Assisting lawyers and assistants on litigation files when help is needed;
- Forwarding faxes from the office central directory to the proper individual;
- Translating documents from French to English;
- Updating and maintaining multiple office spreadsheets and contact lists;
- Photocopying and faxing documents on a daily basis;
- Keeping the reception desk and boardrooms clean and organized;
- Other duties as assigned.
Legal Assistant/ Administrative Assistant
May 2013 to December 2013 (Contractual)
Stephane J. Lalonde LLP – Rockland, Ontario
-Greeting and being the first point of communication to all clients who comes in the office;
- Ordering office supplies when needed;
- Sending and sorting all couriers and regular mail on a daily basis;
- Preparing all documentation for client’s execution for Real Estate transactions;
- Managing all closings for real estate transactions;
- Preparing invoices and cheques using the internal office system;
- Drafting, editing and reviewing letters, fax, Agreements, Wills, etc.
- Preparing reports for clients and banks after all real estate closings are registered;
- Scheduling appointments for execution of Real Estate documentation to register closings;
- Answering phone calls, assisting clients to the best of my capabilities;
- Daily deposit to the bank;
- Other duties as assigned.
Internships
High School COOP - Administration
January 2010 to June 2010
L'école Élémentaire Catholique Sainte-Trinité - Rockland, Ontario
- Working in the Administrative Office as a Receptionist/ Administrative help;
- Responsible of the yearly school fundraiser;
- Managing all money and tickets that were given to me for the School fundraiser;
- Keeping the School fundraiser spreadsheet up-to-date and accurate;
- Responsible for the yearly Kindergarten enrollment and responsible for the preparation of all information kits given to the parents;
- Responsible of keeping all information up-to-date and accurate in various students confidential files;
- Responsible of kindergarteners during lunchtime;
- Responsible to maintain the school’s storage inventory and to bring office supplies to classrooms when needed;
- Greeting parents or students when coming in the office and helping to the best of my capabilities;
- Other duties as assigned.
** Reference upon request**
Contact this candidate