Patrinella Everett
Beaumont, Texas 77702
************@*****.***
QUALIFICATIONS
Accomplished, results-oriented retail manager with a more than 15 years of retail sales and leadership experience. A proven track record of leadership and commitment of providing exemplary client service, a broad understanding of administrative an operational experience. Proven ability to foster a culture of quality performance, teamwork, integrity and excellence through excellent communication and professionalism.
PROFESSIONAL EXPERIENCE
CVS Pharmacy
Store Manager
Responsible for completing the essential administrative and operational management duties in order to ensure the success of day-to-day store operations. Labor management duties include, employee staffing, training and development.
Additional tasks included providing coaching and support to associates. Other tasks included perform oversight of employee interaction with customers including appropriate greeting, providing customer assistance and transaction completion to ensure that excellent client service objectives are being met.
Responsible for making interviewing and hiring decisions of potential associates, training new hire employees, creating employee schedules, and monitoring team performance.
Additional responsibilities include:
Conduct safety and loss prevention training to ensure that employees are abreast of all safety and loss prevention guidelines.
Create and implement written policies and procedures related to store guidelines.
Perform sales and inventory management.
Perform financial management of all sales items.
Analyze store sales numbers and implement strategies for increased sales.
Supervise, assign and direct activities of the store’s crew and work to achieve store goals.
EDUCATION
Beaumont Charlton Pollard High School
Beaumont, Texas
References Available Upon Request