Brittani Alvarez

**** ******* ****, *****, ******* 34480

352-***-****

acvd6v@r.postjobfree.com

PROFESSIONAL PROFILE

Administrative assistant with 3+ years of experience. Resourceful Call Center Representative who consistently meets productivity goals. Always putting customers first.

Microsoft Office

Switchboard

Data Collection

Customer Solutions

PROFESSIONAL EXPERIENCE

Dillard’s, Ocala, FL

Store Secretary

April 2013 – April 2016

Achievements:

Promoted three times

Responsibilities:

Human Resources Manager

Payroll and time clock maintenance

Cash room Manager

Scheduling

Sitel, Ocala, FL

Agent

August 2012 – January 2013

Achievements:

Tech Support Training

Responsibilities:

Adding/removing international features

Setting up payments

Tech support for customers traveling internationally

Helping customers understand their billing

Kohl’s, Ocala, FL

Assistant Jewelry Manager

March 2011 – August 2012

Achievements:

Employee of the month.

Promoted to different departments

Responsibilities:

Inventory

Price Changing team

Signing customers up for credit cards

Jewelry repair

EDUCATION

College of Central Florida, Ocala, Florida

Aug.2010- May 2011

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