Manager Administrative Assistant
Resume:
Brittani Alvarez
**** ******* ****, *****, ******* 34480
*********@*****.***
PROFESSIONAL PROFILE
Administrative assistant with 3+ years of experience. Resourceful Call Center Representative who consistently meets productivity goals. Always putting customers first.
Microsoft Office
Switchboard
Data Collection
Customer Solutions
PROFESSIONAL EXPERIENCE
Dillard’s, Ocala, FL
Store Secretary
April 2013 – April 2016
Achievements:
Promoted three times
Responsibilities:
Human Resources Manager
Payroll and time clock maintenance
Cash room Manager
Scheduling
Sitel, Ocala, FL
Agent
August 2012 – January 2013
Achievements:
Tech Support Training
Responsibilities:
Adding/removing international features
Setting up payments
Tech support for customers traveling internationally
Helping customers understand their billing
Kohl’s, Ocala, FL
Assistant Jewelry Manager
March 2011 – August 2012
Achievements:
Employee of the month.
Promoted to different departments
Responsibilities:
Inventory
Price Changing team
Signing customers up for credit cards
Jewelry repair
EDUCATION
College of Central Florida, Ocala, Florida
Aug.2010- May 2011
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