Data Entry Customer Service

TAMMY THOMAS

**** *. **** *** *******, AZ *****

702-***-****/**********@*******.***

EDUCATION B.S Accounting, 2014

University of Phoenix

CORE COMPETENCIES Accounts Payable, Accounts Receivable, Invoice entry, Problem solving

Year-end statements, Financial Reports, Loan Processing, Daily Deposits

Data Entry, Cash Order, Filing, Customer Service, Credit Reconciliation

COMPUTER SKILLS Word 2013, Excel, Outlook, QuickBooks, MAS 90, Oracle, PeopleSoft, Dilax, Relias, and Paycheck

EXPERIENCE

January 2016 to April 2016 Southwest Behavioral & Health Services (contract)

Receptionist/HR Assistant Backup

Answer phones, Greet Clients and Employees, Filing, Scanning, NE files,

Research, Data Entry, and Schedule conference room for meets, training, and interview.

December 2015 to Valley Metro (contract)

January 2016 Account Tech Assistant

Run and review reports, Bookkeeping/Accounting

Maintaining Excel spreadsheets, Data Entry, and email to internal and external customers, and credit card reconciliations

July 2015 to Apollo Group (contract)

November 2015 Disbursement/Refund Officer/ Data Entry

PSRP – Debit Cut for checks, Auditing Student Files/Disburse funds

Involves (data entry 100 a day), High level of multi-tasking and focus on repetitive

March 2015 to US Airways (contract)

June 2015 A/P Invoice Processor

Process ACH/IATA invoice, Research and Troubleshot invoice

Weekly reports, and assist month end report

January 2015 to GES (contract)

February 2015 Order Entry

Processing order for Tradeshows in the USA, Audited accounts and verified that the 3rd parties’ information was correct

Entered in an average of 40 orders a day and verified that the information was correct

Utilized problem solving capabilities to look for any errors in the orders

May 2014 to Portland Spirit/Sternwheeler

November 2014 Seasonal Bookkeeper

Prepared bank deposits for 2 separate entities

Responsible for daily deposits and bank reconciliations

Entered accounts payable invoices

Reconciled each cruise on a daily basis

Kept multiple spreadsheets and reports up to date

Worked within the general ledger and performed journal entries

Closed of previous day totals and carried out cash reconciliations general

ledger

Entered invoices into the system

January 2013 to U.S. Auto Title Loan

November 2013 Assistant Manager

Managed office work and CSR performances, Managed customer and employee disputes

Purchase supplies by retailers/suppliers, Managed expenses and petty cash, Write title loans

Drop off daily and nightly deposits, Audit files, Call delinquent customers to collect payments,

Communicate with Recovery Company and advice of vehicles to be repossessed

Printing and filing weekly reports on all settlements, credits, promotions, bankruptcies, repossessed vehicles, redeemed vehicles, write-off files, title liens, and delinquent customers,

Receive payments, Answer multi-line phones, and Keep office and bathroom clean

February 2011 to Boulder Station Casino

November 2012 Cashier

Utilized customer service capabilities

Hand cash tips, check cashing, and handled foreign currency

Responsible for Title 31 (taxable items)

August 2007 to Garda Cash Logistics

August 2010 Dispatcher

Maintained communication with hundreds of drivers, and expedite large cash transactions

10-key data entry to facilitate restocking of ATMs country-wide

Troubleshoot various issues that rise with drivers

Promoted from Processing Teller, where duties included processing orders, cash, and forms

June 2005 to Cash Connection

July 2007 Manager

Fulfilled and performed duties for a pleasant work area, Interact with diverse customer, and ensured a great experience to produce repeat business, Process loans and checks in a quiet and pleasing manner

Balanced books weekly and monthly

Troubleshoot various issues that arose with a customer's loans

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