Jodie Lynn Breingan
**** ** **** *** *****, Florida 34471 850-***-**** ***************@*****.***
Sales and buisiness development
Sales and Marketing Development / Healthcare Operations
A focused, hardworking Sales and Marketing Development with more than 7 years’ experience combining sales and healthcare marketing, orthopedics and family practice management expertise to increase productivity, streamline operations and provide exceptional patient care. A strong, encouraging leader with proven track record of cultivating teams prepared to exceed expectations. Speak fluent English, German and intermediate Spanish. Technical proficiency in Microsoft Office Suite and eClinicalWorks. Core competencies include:
Program Sales Marketing Development & Management
Home Health Care Marketing Management
Patient Service, Relations & Retention
Insurance Plans &Verification
Policy & Procedures Development
State/Federal Laws &Regulations
Office Operations & Administrative Processes
Data Entry & Patient Records Management
Account Management & Confidentiality
Data Collection, Review & Reporting
Appt Scheduling & Calendar Management
Accounting, Billing & Payroll Operations
Professional Experience
DR. RICHARD CHERN, Destin, FL
Sales and Marketing Rep, Mar 2014 – May 2016
Oversee services standards and high-quality patient care by monitoring patient flow from initial contact to treatment program implementation. Aided in opening of new office; contributions resulted in growth from zero to 300 patients within 1st year. Exceeded expectations by offering mobile number to patients with after-hour emergencies and concerns.
Called on physicians, hospitals, and skilled nursing facilities, case managers to care for our elderly patients.
Built and maintained client and physician relationships.
Built and maintained business plans and accounts.
Contracted and recruited other physicians and nurse practitioners.
Streamlined operations by coordinating procedures, promptly resolving scheduling conflicts, and maintaining open communication with local physicians, area hospitals and health care organizations.
Maintained staff efficiency, boosted revenue and increased number of patients by developing programs, policies and procedures and providing support, coaching and direction.
Increased team productivity as instrumental member of software conversion and implementation processes.
Enhanced public image and increased community awareness by representing practice at multiple luncheons and local events, Marketing.
Reviewed and monitored emergency protocols, state/federal regulations compliance, billing, payroll and accounting, marketing and monthly reporting processes.
Tender Touch Home Health Care- Panama City
Marketing Rep- March 2014- May 2015
Provided education to Physician’s, Physician’s office staff, Long Term Care facilities and Assisted Living facilities to enhance the image of Home Health Care to Bay county.
• Develops business relationships in assigned accounts by making effective customer contacts and presentations; both one-on-one and formal group in-services, which support overall objectives of HHC’s marketing strategy.
• Achieved monthly referral/admissions goals for assigned.
• Provided educational office visits relating to Home Health Care for physicians new to area and visits to primary physicians on a regular basis. Maintained high levels of rapport with referring physicians.
• Cultivates and maintains effective relationships within the professional community in healthcare settings.
• Communicates accurately and completely to physicians, staff members, healthcare facility staff, hospitals and patients and families utilizing positive interpersonal skills.
• Presented concise and pertinent oral and written reports to the interdisciplinary team.
• Worked cooperatively with Community Outreach, Education, Fund Development and other departments to develop and maintain an efficient intake program to meet the needs of the community.
• Provided support to the professional community who care for patients with terminal diagnoses by serving as a resource for information related to palliative care.
• Assured the delivery of orders to physician for signature and provides feedback and updates on patient condition through verbal and written reports.
COASTAL ORTHOPEDICS, Dr. Michael Adams, Panama City, FL
Sales and Marketing Professional, Aug 2012 – March 2014
Supported marketing and office operations by providing assistance to physicians, collaborating and consulting with internal departments, managing legal records requests and conducting additional administrative tasks as needed.
Led marketing operations calling on physicians, hospitals, and skilled nursing facilities, case managers to care for our surgery patients.
Delivered optimal services and ensured compliance with patient privacy regulations by answering incoming calls, promptly addressing inquiries and requests, taking messages, routing to appropriate staff and conducting follow-up as needed.
Provide administrative, treatment and surgical support by conducting pre-registration procedures, recording clinical data, collecting patient’s history and vitals, identifying and addressing patient needs, and preparing room and patient for examinations.
Medical Assistant, postop and wound care, casting and patient follow up in the OR and hospital.
Education & Credentials
Foreign Language & Business/Marketing Coursework- 1yr Jan. 2009-2010
Monterey Institute of International Studies, Monterey, CA
Photography Coursework, South West School of Art, San Antonio, TX
BioTe Certified, Hormone Replacement, 2015
Member, Destin Chambers, 2014