Customer Service Self Employed

Ea'Yassaf Sheppard

Leader, Professional, Optimistic Future.

Bossier City, LA

****************@*******.*** - 561-***-**** ; 551-***-****

• Detail-Oriented and Sound Judgment

• Computer Literate and Excellent Multitasking

• Strong Physical Worker and Great Time Management

• Customer-Oriented and Class D License

• Supervision and Open to Learning New Position(s)

• Power Washing…52 WPM Typing

• High-End Character and Team Oriented

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Area Manager

Prestige Maintenance USA - December 2015 to Present

• Hire, train, and manage at different site locations.

• Manage daily operations, expenses, budgets, site inspections and equipment.

• Manage and order inventory supplies for numerous locations.

• Monitor time, project work, counsel, and terminate necessary employees. Self Employed/Custodial Subtitute

Bossier Parish Schools - Bossier City, LA - October 2014 to December 2015

• Secure, clean, and organize class wings; Work and help with after school activities.

• Assist with questions and concerns of staff for each wing clean, organize, and secure each day.

• CSA from home office, learning to write web content, blogs, and personal website. Area Supervisor

Prestige Maintenance USA - Plano, TX - July 2014 to October 2014

• Supervised, trained, disciplined, and helped employees when necessary.

• Monitored time, work orders, and submitted service orders for broken equipment.

• Interviewed, hired, and submitted paperwork for new hires.

• Stripped, waxed, auto scrubbed and burnished floors when shorthanded in a location.

• Monitored upkeep of company issued vehicle, office supplies, office equipment, drove vehicle to various state and locations

• Assisted with client’s questions, concerns, and scheduling of projects. Maintenance Housekeeper

Fit Nation - Bossier City, LA - February 2014 to July 2014

• Cleaned, and organized workout rooms and public areas.

• Light maintenance throughout the building, assembled, repaired and replaced workout equipment.

• Assisted with customer’s questions when necessary. Laborer/Student

Self Employed/Student - Bossier City, LA - February 2011 to February 2014

• General labor work through clientele i.e. (Johnson’s Furniture, Al’s Moving Service, Eagle Cleaning Service).

• Stripped, waxed, scrubbed, and burnished floors with proper equipment when necessary.

• Assisted with customer’s load-outs, assembled furniture, load/unload trucks, cleaned and organized warehouses.

• Utilized motivational, organizational, and computer skills; through school, monitoring kids, and a personal illness.

Housekeeeping Team Leader

Willis Knighton Medical Center - Bossier City, LA - April 2008 to February 2011

• Grounds keeping duties, power-washed entrances, stripped, waxed, buffed, auto-scrubbed, when necessary.

• Supervised, trained, and helped each employee assigned to me each day.

• Enforced company rules, policies, and disciplined when needed to.

• Assisted with meetings, department projects, questions, and concerns of staff. Receiving Manager

K-Mart - Bossier City, LA - July 2007 to May 2008

• Checked in vendors, stocked, and assisted customers when time permitted.

• Supervised, trained, and helped each employee when necessary. EDUCATION

Associates in Computer Information Systems

Thomas Edison State College

2014 to 2015

Associates (One Year Completed) in Computer Information Systems Bossier Parish Community College - Bossier City, LA 2009 to 2011

Certificate in Teacher'sAide

Penn Foster College - Bossier City, LA

2009 to 2010

diploma in High-school diploma

Continental Academy - Miramar, FL

2007 to 2008

SKILLS

Stripping, waxing, buffing, power washing, dis-charges, groundskeeping, physical laborer, cash register, unloading trucks, security, forklift, manual and electric pallet jacks, customer service, department management, supervisor can type 30-40 wpm and some word, excel, PowerPoint training, Power tools etc...

(10+ years)

ADDITIONAL INFORMATION

Clean MVR record, clean background, quick learner, personal transportation,self disciplined, and always professional.

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