Customer Service Microsoft Office

Ruth L. Moshier

** ******* **., *******, ** *****

cell: 607-***-**** ************@*****.***

I believe that quality is the most important aspect of production. I believe that organization, teamwork, and communication all help in producing top quality products in the timeliest manner.

EXPERIENCE:

USA Signs/Eastern Metal Inc.- Elmira NY 11/2009- present

Industrial Seamstress: Sewing of construction safety signs and banners. I am the lead sewer at this time. I study, co-ordinate, and produce the work flow through the shop according to manpower, supplies, and timeline changes on a daily basis. I have developed and created patterns, templates, and sewing production methods. I have also recorded and collated information to create a reference library to aid in production consistancy and quality.

Innovation Temporaries @ AFI Cybernetics - Southport NY 10/2007- 2/2009

Assembler: Mechanical wiring and assembly of cables, connectors,and custom electrical cabinets.

Engraving of cabinet sign identification, using computer laser and mechanical engravers.

Popli Consulting Engineers - Penfield NY@ Horseheads NY 4/2005- 9/2007

Construction Inspector: Inspected, recorded and reported on various types of road construction

processes according to plans, specifications and standards.

Sam’s Club - Big Flats NY 3/2001- 4/2005

Membership/ Customer service: Greeted and assisted customers. Answered phones,directed calls.

Sold membership and credit accounts. Processed customer payments, merchandise sales, and

processed returns.

EDUCATION, ACCREDITATIONS, AND CERTIFICATIONS:

Elmira Business Institute

General Office Certificate: June 2012

Microsoft Office Suite, Business Communication

New York State Department of Transportation

Earthwork Inspectors School Certificate: 2007

National Institute for Certification in Engineering Technologies

NICET Inspectors Certificate, Level I: 2006

Electronics SMT School

Soldering - SMT Certificate: 1990

U.S. Airforce

Survival Equipment Specialist Certificate: 1983

Williamsville South Highschool

Regents Diploma: Math, Art, English 1981

VOLUNTEER EXPERIENCE:

GirlScouts, BoyScouts, 4-H, VFW:

Volunteer: Assistant leader, project leader.

Volunteer Fire Departments: Montour Falls, Watkins Glen, Beaver Dams NY:

Volunteer: Fundraising, cook, cookbook designer and editor.

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