Customer Service Sales

Professional Summary

Skill Highlights

Work Experience

Education and Certifications

MYRA CAROTHERS

**** ***** *****, **********, ** 22193 H: 571-***-**** C: 571-***-**** acvcw4@r.postjobfree.com Enthusiastic customer service/sales manager with in-depth knowledge of sales, account management and training. Personable, responsible and very organized sales manager with over 8 years in customer service. Great communicator with a positive attitude, energetic and very reliable. Dedicated sales manager motivated to maintain customer satisfaction and meet goals, very hardworking, multitask and hands-on. Respectful, focused with great time management. Very hardworking and dependable.

Strong organizational skills

Visual merchandising proficiency

Positive work attitude/problem solver

Courteous demeanor

Scheduling

Microsoft Powerpoint,Excel,Outlook

Telephone Skills

Filing, Faxing, Copying, Email, Typing

Area Manager Jul 2007 to Current

Henderson Hall Marine Corps Arlington, VA

- Provide outstanding customer service

- Resolve customers issues

- Process different types of money transactions

- Open and close building

- Create staff schedule, process and approve payroll

- Visual merchandising, inventory, stocking, receiving, pricing

- Conduct meetings, planograms, conference calls

- Special orders, surveys, RA's

- Answer/ transfer calls

- Filing, faxing, copying, scanning

- Provide product information to customers

- Training employees

- Sales prep

- Operate hand held devices

- Handle and maintain loads of paper work

- Generate sales

- Interviewing

- Conduct quarterly/ annual Evaluations

- Meet deadlines

- Organized weekly sales reports

- Develop customer relationships

- Interact/ communicate with buyers about receiving merchandise

- Compiled weekly monetary reports and records for store managers.

- Generated leads for new sales through telephone and email contact with customers

- Stocked and rotated inventory regularly

High School Diploma 2002

T.C Williams High School Alexandria, VA, USA

Accomplishment

Henderson Hall Marine Corps Arlington, VA, USA

Received letters of appreciation from director. Certificate in completing managers training coarse and world class customer service

Contact this candidate