Management Maintenance

Willie James Douglas Jr.

*** ******** ***** ****, *******, AL 35756 • ***********@*****.*** • 931-***-****

Logistics Management • Maintenance Management • Operation Management • Project Management • Senior Advisor

A highly skilled, talented, qualified logistics professional with diverse experience in inventory, maintenance, logistics and management. Looking for a challenging position to utilize my skills and proficiency in a renowned organization.

Core Competencies

Dynamically motivated professional with over 20 years of inventory management and logistics experience.

Expertise in project management, personnel training/development, needs assessment, and strategic planning.

Proven ability to effectively handle multi-task levels of responsibility.

Superior communication, interpersonal, analytical, organizational, and leadership skills.

Ability to thrive in both independent and collaborative work environments.

Quick learner with an ability to easily grasp new ideas, concepts, methods and technologies.

Extremely energetic and self-motivated with a high degree of integrity.

22 years of Active Duty Service, United States Army Retired

WORK EXPERIENCE:

Jones Lang LaSalle (03/03/2014 - Present)-Critical Incident System Manager,

Madison, Alabama United States

Supervisor: Thomas Orsborn– 616-***-****; Contact: Yes

Duties:

Operated as a single global operation team that was responsible for 4,400 properties, in 60 Countries and Territories consisting of 63,300,000 sq. ft. of owned and leased space with 181,000 employees and contractors.

Worked as part of the Real Estate Production Assurance (REPAC) team on the resolution of issues, evaluation of cross business impacts, status updates, and notification/communication to line of business partners.

Identified internal and external cross business impacts quickly and ensured that accountable and resolving parties are engaged in quick resolution process.

Worked closely with business partners and other Line of Business PAC's to manager issues to resolution.

Responsible for coverage/led incident bridge calls, escalations to resolver, communications to Sr. Corporate staff, and documentation and reporting.

Served as a Technical Consultant and provide leadership of Technical and Management Bridge Teleconferences for REPAC.

Facilitated communication between the Real Estate Help Desk, and the Corporation's Global Service Desk and other Production Assurance Teams.

Provided leadership and direction to drive timely resolution of complex production incidents, globally.

Resolved long term remediation of incidents that impact the business operations of the Corporation as well as administer change activity that could have a potential impact to business operations.

A key member of a cross functional team providing 24/365 coverage for high dollar and high risk situations.

Southern Management, an ABM Company LLC (10/03/2011 - 07/12/2013)-District Manager, Northern Alabama

Huntsville, Alabama United States

Supervisor: Don Champion – 205-***-****; Contact: Yes

Duties:

Managed the critical systems within the appropriate budget requirements of $200,000 and worked closely with the customer as a liaison between the building owner, building Management Company and ABM operations.

Ensured subordinates provide proper supply levels for 29 accounts ranging from $1,000 - $100,000 within supply expense budget given. Assisted in branch supply systems and ordering supplies.

Contacted customers to ensure services meet service contract requirements and ensure customer retention.

Work consistently toward securing sales. Understand and use proper personnel management skills to resolve problems with employee and supervisory personnel.

Planned and organized work routines, stacking plan, and schedules for 145 employees.

Supervised all personnel functions for supervisory staff to include hiring, suspension and disciplinary reviews. Carried out both positive recognition and disciplinary action as needed.

Developed and enforced the Safety programs to ensure compliance with all safety policies.

Responsible for reporting of accidents involving personnel, vehicles, property damage and fidelity claims.

Reviewed the area report weekly and update branch area person regarding service issues for any client who has an outstanding balance of 60 days or more.

Created critical spares listing to remove obsolete and slow moving parts from remote site locations, reducing inventory by $10,000.

Data Solutions & Technology, Inc. (10/10/2009 – 01/14/2011) - Battle Damage Forensic Technician

Lanham, Maryland United States

Supervisor: Melissa Patrick - DSN 434-***-****; Contact: Yes

Duties:

Battlefield Vehicle Forensics Technician, responsible for ten, two person teams, deployed in operations in South Western Asia (Middle East) in direct support of (NGIC) National Ground Intelligence Center.

Responsibilities include coordinating activity and the operations of data collection teams to the appropriate logistic staff, while responding to directions and tasking from CONUS government and contractor leadership.

Responsible for assessing & evaluating real potentially complex logistical problems in the field, identify problems encountered and take action on previous precedence or own initiative.

Maintain accountability for the team equipment, coordinated and interface with unit-level and higher echelon maintenance personnel to travel to military installations and Forward Operating Bases (FOBs) to collect data.

Daily investigations and evaluation of data collected on attacks against United States and Coalition Armed Forces to determine the lethality of enemy weapons (conventional, anti-armor and Improvised Exploding Devices (IED).

Prescribed vehicles forensics methodology, conduct hands on technical inspections and maintenance of battle damage vehicles on all MRAP variants, Up-Armored HMMWV, Stryker, BUSK, and Abrams TUSK programs.

Documented accurate measurements of the impact point, significant damage locations, retrieving, documenting weapons, fragments, parts, and residue. Performed reliability reviews of each modification or design change.

Submitted data collected to include artifacts, photographs, and vehicle parts to the Army National Ground Intelligence Center (NGIC) in accordance with prescribed SOP; ensuring proper security handling.

Provided critical threat information for the materiel development community to develop mitigation measures ranging from belly plate designs; vehicle blast mitigation designs such as MRAP to RKG-3 counter-measures.

Continuously recommend to Commanders, other Army staff, and the Army Research and Development community, corrective measures that might be taken to mitigate those effects, such as technical adaptations to U.S. vehicles or Tactics, Techniques, and Procedures (TTP) changes.

United States Army (Fort Campbell, KY) (08/16/2007 - 10/03/2009) - Logistics Maintenance Operation Manager,

Fort Campbell, Kentucky United States

Supervisor: CSM Hart, Henry - DSN 312-***-****; Contact: Yes

Duties:

Served as the Logistic Liaison Officer and Project QA Senior Maintenance Representative on numerous projects, if necessary prepared project discipline activity plans for QA functions (internal and external).

Managed the Maintenance Department for construction equipment, and light motor vehicles worth over $20M. Assisted with management of inventory for 3 distribution centers with excess of $40M.

Enforced safety, quality policies, procedures that ensure directly or indirectly that all maintenance personnel are trained and developing for the future. Responsible for major activities involved in Planning and Logistics.

Providing daily, weekly, and monthly reports to the corporate headquarters in order to keep them informed of the Companies projects and man power. Instrumental in developing a Battalion Maintenance programs, for the Engineer Equipment and Light Wheeled Vehicles. Coordinated logistics of shipping method and verification of arrival.

Balanced critical training, while simultaneously executing daily work load and tasking requirements.

Coordinated logistical activities with all/other operational and support elements using (LOGSA) Logistics Support Activity, (ILAP) Integrated Logistic Analysis Program, and (LIDB) Logistics Integrated Database.

Provided information, advice and assistance to organizations/components/channels on doctrine, policies, procedures, and capabilities applicable to automated logistics systems.

Developed training materials for organizational users on logistics products, processes, and capabilities.

Conduct and coordinated using internal assets serviceability and responsible for equipment readiness status, equipment status reporting, requisitioning, preventive maintenance checks and services, predictive maintenance systems and computerized maintenance management system and dispatching.

Analyzed statistical data and reports to ascertain trends, conformance to standard, and directives.

Exercised full managerial authority for accomplishing the mission through a contractor workforce.

Supervised several section engaged in contract oversight/quality assurance and administrative tasks.

United States Army (Fort Hood, TX) (09/23/2001 - 08/03/2007) - Logistics Maintenance Operation Manager,

Fort Hood, Texas United States

Supervisor: CSM Hughes, Calvin - DSN 312-***-****; Contact: Yes

Duties:

Responsible for the training, supervision, professional logistical development for over 1,400 employees.

Established and provided a logistical and maintenance support to a Multiple Launch Rocket System project worth over $100M, which saved the company over $200,000 during the physical year.

Monitor equipment dispatching, open work orders. Oversee Service Foremen or Service Supervisor(s) by monitoring quality, safety, reset equipment and productivity of each work team or area.

Received a score of 98% during the Army Environmental Inspection, Provided daily, weekly, and monthly reports to the Corporate Headquarters to keep them informed of the Companies projects and man power.

Identified, selected, provisioning coding, determining initial requirements, and cataloging of items to procured or supported through the product life cycle.

Supervised operation of organizations performing supply and related service operations such as transportation, property disposal, and commissary operations.

Supervised management of materiel support functions in stock control and accounting, procurement, inventory control, and item financial management.

Supervised development and preparation of operations information, plans, maps sketches, overlays and related data to employ supply and service organizations.

Supervised preparation of orders, operating instructions, reports, and related technical materials.

Received, inspected, inventoried, loaded, unloaded, segregated, stored, issued, delivered and turned-in organization and installation supplies and equipment.

Prepared unit/organizational supply documents. Maintained automated supply system for accounting of organizational and installation supplies and equipment.

Provided training and demonstrations for the use of new and enhanced automated systems and logistics products, processes and capabilities.

EDUCATION:

Ashford University, Bachelor of Arts, Organizational Management

Honors: Magna Cum Laude GPA: 3.71

Graduate of the Senior Logistical Maintenance Leadership Course

ADDITIONAL INFORMATION:

Senior Maintenance Management Course Certified 63Z50

Parts List and Loads Certified Standard Army Retail Supply System

The Army Maintenance Management System Certified

Basic Instructor Course

Supply Management Course Trained

Department of Defense Information Assurance Awareness Trained

Petroleum Warehouse

Movement Control Supervisor

Retired United States Army with an, active Secret Clearance.

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