Customer Service Sales
Resume:
BERNICE MARTIN
*******.*******@***.***
WWW.PHOTOSBYBERN.COM
EXPERIENCE:
Assistant Manager (March 2016 –present)
§ Assign sales associates specific duties to best meet the needs of the store.
§ Instruct staff on appropriately handling complicated and difficult sales.
§ Increased profits through effective social media marketing and collaborations with other stores.
§ Implemented a selling structure to sales associates to improve effectiveness and drive sales.
§ Assist in scouting and buying merchandise to sell in store.
§ Process shipment.
DS SERVICES OF AMERICA
Accounts Recievable (March 2015 –December 2015)
§ Operated as lead point of contact for any and all matters specific to commercial customers.
§ Posted customer payments by recording cash, checks, and credit card transactions.
§ Respond to high severity requests or issue escalations as needed..
§ Accountable for reducing delinquency percentage of customers.
§ Create and process invoices.
GEORGIA PUBLIC BROADCASTING
Floor Director (November 2014 – November 2015)
§ Relaying instructions from the control room to the studio studio floor using a talkback system.
§ Giving cues and time counts to presenters, actors, or guests.
§ Rehearsing live shows.
§ Keeping the director and producer informed about action off camera.
§ Dealing with any technical difficulties with audio, lighting and camera. ATLANTA FILM FESTIVAL 365
Administrative Assistant (June 2014 – April 2015)
§ Assist volunteer coordinator with gaining and screening volunteers for multiple events.
§ Data Entry using the software Volunteer Spot and Google Documents.
§ Create schedules for staff and volunteers for events.
§ Coordinate events including securing venues, aid in décor of venues, and booking caterers.
§ Contribute with promotions in juncture with the film festival.
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URBAN HOME ENTERTAINMENT
Account Management Intern (January 2015 – March 2015)
§ Review client film distribution contracts for Netflix, Wal-Mart and Target.
§ Data entry and organization of client files to keep record of payments.
§ Responsible for weekly deposits from clients to company’s account.
§ Package DVD’s and film files to be mailed to distributors.
§ Aid in the creation of DVD covers injuncture with graphic artists for clients.
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PIRATE TELEVISION
Associate Producer (2011 – 2014)
§ Collaborated with peers to produce weekly news and entertainment television to a large, urban campus.
§ Checked scripts for any inconsistencies and estimated running times.
§ Broke down scripts according to production requirements.
§ Recorded the productions unit’s daily progress.
§ Observed shots closely to take precise and detailed notes to provide director with authoritative reference.
§ Collaborated with other departments to ensure consistent continuity SKILLS:
Production Coordinating Adobe Photoshop Adobe Premiere Final Cut Pro iMovie Movie Magic Budgeting and Scheduling Screenplay Writing Script Analysis Casting DSLR Camera iphone photography Google Documents Volunteer Spot Oracle Software Client Relations Customer Service Media Planning
EDUCATION
SETON HALL UNIVERSITY, South Orange, NJ
Bachelor of Arts in Broadcasting and Visual Interactive Media, May 2014 GPA: 3.5
REFERENCES
UPON REQUEST.
Contact this candidate