Customer Service Sales

ALINA NEUPANE

Mobile: +974-********/ ******** Email: ***************@*****.***

Profile summary

An organized, bright, articulate, presentable and sales hungry individual that can thrive in any fast paced and commission based retail environment. Possessing the ability and confidence to contribute to the smooth running of a company and possessing the 'can do’ attitude required to be able to get things done. Occur flexible and positive approach to everything to be done and is able to work effectively on own and as part of a team and strong in administration, retails customer service and accounting.

Core competencies

Administration and HR assistance

Retail

Customer Service

Cash Management

Operating POS

Office Management

Work experience

Bhat–Bhateni Super Market & Departmental Store

Senior Sales Assistant

2009 December - 2011March

Responsible for delivering a friendly service, smiling, greeting and making eye contact with every customer that comes to the store and handle the customer. Playing an active role in providing a positive customer experience.

Supporting the store team and manager to increase revenue streams and sales targets.

Arranging the daily work schedule to run the operation smoothly.

Providing a friendly and helpful service to customers.

Receive payment by cash, cheque, debit and credit card etc.

Guiding and solving queries of customers.

Thankful to the customers at the end with a gift of smiling face and invite them to visit again.

Innovative Development, Awareness & Training Center

Accountant (2012January-2014December)

2011 September-2013 November

Part time responsibities

Maintaining monthly report of transaction.

Organizing program of skill Testing.

Maintaining high standards of presentation and handle all the cash transaction.

Develop and Maintain a current and accurate filling systems.

Monitor and existing program successfully.

Make preparation for Meetings.

Mission USA Educational Consultancy

Counselor/admin Assistance (2013-2016)

Principal Responsibilities

Provide office support services.

Receive, direct and relay telephone messages and fax messages.

Maintain the general filing system and file all correspondence.

Assist in the planning and preparation of meetings and conference.

Identifying student queries and counseling them for their further studies with full guidance for their documentation process.

Carrying out the responsibities of receptionist if required.

Education

Bachelor in Business Studies (BBS) Tribhuwan University Nepal in 2014

Specialization

Office management and Secretarial practice

Accounting

Sales and marketing

Human resource management

Skills/Trainings

Advance English learning.

Henna Training from IDATE, Skill Training Center.

Advance Beauty Parlor Training from Nepal - Bharat Maitri Polytechnic Institute.

Basic Computer Application from IDATE, Skill Training Center.

Skill Testing Manager Training from National Skill Testing Board.

Radio program presentation and productions.

Personal details

Date of birth : 15/06/1988

Nationality : Nepali

Marital status : Married

Visa status : Family visit visa expires on September 28, 2016.

Address : Hot bread, Doha Qatar

Declaration

I declare that the above facts given by me are true to the best of my knowledge and belief. I will provide all necessary documents on your demand.

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