Customer Service Engineering

* ***** **** ****, *** **,BURLINGTON,MA *****

• MOBILE 1-508-***-****

• E-MAIL ********@*****.**.**

DAVID WAMALA

PERSONAL STATEMENT

I am a graduate in Aerospace Engineering Design from Kingston University. I am well versed with quality control for manufacturing processes. During the course of my education I have learnt to work within the health and safety protocols for a safe working environment. I have gained experience in using CAD software such as solid works and NX6, to design and manufacture any sort of engineering equipment. I have good communication skills, am very polite and always willing to learn new skills. I have acquired managerial skills such as project planning and have learnt about quality management through my academic work; which comes as a package for managing a business. I approach my work with a professional and positive attitude and I am keen to explore opportunities for launching my professional career. I have good telephone manners and I have an outstanding face to face sales proven experience.

EDUCATION AND QUALIFICATIONS

2012 - 2014 National Aviation Academy, Bedford MA

A&P License for Aircraft Mechanic

2008 - 2010 Kingston University London

BEng Hons. Aerospace Engineering Design

2006 - 2008 Kingston University London/KLM UK Norwich College

Foundation Degree in Aircraft Engineering

2000 –2004 Brooklands College, Weybridge

BTEC National Diploma (Aeronautical Engineering)

1996 - 1999 St. Charles Secondary School

12 subjects at grades A-C including: Maths, English, Science, Physics and Religious Studies.

EMPLOYMENT

2015 – Present Peninsula Airline/Alaska Air, Boston Logan Airport

Serving as the Lead Line Maintenance/Aircraft mechanic. I carry out inspections, troubleshooting and repairs on SAAB 340 aircrafts.

2014 – 2015 Cape air Nantucket Airlines Cape Cod Hyannis MA

Serving as an A&P mechanic sheet metal specialist in MRO

2013 – 2014 Trails End Convenience Store/ Gas Station, Cashier

Serving customers, handling cash for both the gas station and the store and keeping the store in a presentable manner.

2013 – 2013 Lowes Plc. Customer Service

Providing a service to customers in the lumber section and making sure they get the best products for their projects.

2012 – 2012 Southern Rail UK, Customer Service

To deliver a safe, attractive retail station environment, participating in the safe running of trains and a safe station environment by complying with the Rule Book and local safety directory, providing the highest possible standard of advice, information and service to our customers. An awareness of Ticketing & settlement Agreement and Station Access Agreement as far as they affect the station operation

2009 - 2012 FGM Group World

Sales Executive

FM Group is a cosmetic company based all over Europe and America, and expanding all around Africa at this moment in time. I sale perfumes under FM Group as a personal business, and I meet a lot of people throughout the day. I make sure that my customers are satisfied with the product before they buy and my goal here is to make more sales. So I always deliver on time and within a shortest period.

2010 - 2011 BUPA Care Homes Limited

Catering Assistant

2007 - 2008 Uniglaze 2

Despatch Assistant

2003 – 2007 Royal Mail Group PLC – Gatwick Mail Sorting Centre

Postman

IT SKILLS

Robust knowledge in IIS, Active Directory, Windows Server 2003, Microsoft Office suites, Exchange and Microsoft Access.

Proficient in the use of MS Office including Excel and PowerPoint. I gained good knowledge and experience of CAD softwares such as solidworks, and NX6.

I have gained good knowledge for using the CNC Manufacturing machine.

INTEREST

Sports: Basketball, football, martial arts and table tennis. Film: film enthusiast; Music: African folk, Rhythm & Blues, Soul, gospel and Salsa. In my own time, I enjoy working out mathematical solutions, practicing and learning new techniques of solving problems. I enjoy socialising with my friends and meeting new people. I like to keep up to date with the latest technological developments in my field. I create models of aeroplanes.

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