Julie Arroyos Almanza
Springdale, AR 72764
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Career Objective:
To continue to grow in a position that will utilize my education and skills in a progressive
office setting.
Education:
San Joaquin Valley College Online, Visalia, CA
Business Administration-Certificate of Completion 04/10
Fayetteville Diagnostic Clinic, Fayetteville, AR
Medical Terminology-Certificate of Completion 04/05
South Plains College, Lubbock, TX
Activity Director/Nurse Aide/Phlebotomist-Certificates of Completion 05/96
Professional/Technical Skills:
Microsoft Word/PowerPoint/Excel/Smart Advisor/SharePoint/Basic Computer Repair
Bookkeeping/Accounting Principles/Contract Administration/Business Communications
Quality Control/Inspection/Total Quality/Employee Supervision/Bilingual
Leadership Development/Curriculum Development/Problem Resolution
Employment History:
10/2014- 05/2015 Tyson Foods, Inc. Springdale, AR
Human Resources/Benefits Clerk IV
Assisting team Members with enrollment into the benefit plans, verification of all
Documentation for dependents, entering the enrollments into SAP. Update dependent address corrections for Cobra. Make changes on SharePoint to Benefits site. Maintain child support forms and return to the appropriate place.
Performed clerical duties to include providing administrative support to Benefits
departmental managers to include the Benefits VP, coordination and distribution
of departmental mail outs, triaging departmental switchboard telephone calls and
claims, timely creation and distribution of temporary Health Plan ID Card
requests as well as any other duties assigned.
9/2012–10/2014 Tyson Foods, Inc. Springdale, AR
Managed Care Services Clerk III
Batch bills according to vendor and/or client specifications; Sort bills by claimant,
provider, type of bill and NCC received date; Scan bills into the Workers’
Compensation SharePoint site Upload to an FTP site from the SharePoint site to
the appropriate vendors; Maintain daily scan logs.
Data entry of network provider demographics, credentialing, and reimbursement
rate information in Access database, WC PPO SharePoint site and leased bill
review system; Data entry and maintenance of preferred Workers’ Compensation
providers for each Tyson location which may include contact with individual Tyson
locations to identify preferred providers and/or potential providers for recruitment;
Assist Network Development Analyst in evaluating potential network partners by
reviewing data, in detail, to evaluate potential network penetration with
prospective partners and this may include generating mass mailings of
information packets to be sent to potential network providers.
Creation of mail correspondence, emails and quarterly network directory updates
to adjusters, nurses, case managers and external clients.
Data processing, which will include keying medical bills as directed by
management.
11/2010-9/2012 Lowe’s Corporate Office Littlefield, TX
Payroll Clerk
Maintain payroll information by collecting, calculating, and entering data; Update
payroll records by entering changes in job titles and department/division transfer.
Resolve payroll discrepancies by collecting and analyzing information as well as
answering questions and requests. Maintain employee confidence and protect
payroll operations by keeping information confidential; Contribute to team effort
by accomplishing related results as needed.
01/2010-08/2010 Washington Regional Medical Center Fayetteville, AR
Human Resource Receptionist
Greet and direct clientele and employees; answer phones; collect and enter
employees’ data into Lawson; Manage complex and confidential internal and
external communications; Schedule placement appointments; organize and make
new employee files; provided translation for employees.
0720/08–03/200 South Plains College Levelland, TX
Enrollment Management/ Title V Secretary
Managed complex and confidential internal and external communications;
provided assistance with event planning and scheduling; assisted in enrollment
process; organized and maintained budget files; prepared requisitions;
maintained office supplies; prepared and distributed minutes; was responsible for
administrative meeting preparation.
0820/05–03/2008 Springdale Public Schools Springdale, AR
Secretary I
Greeted and directed clientele; answered phones; collected and entered data into
AESOP; recorded classified and certified absences; processed purchase orders
and maintained files.
08/2003–08/2005 Fayetteville Diagnostic Clinic Fayetteville, AR
New Patient Representative
Greeted patrons and guests, answered phone, entered new patient data, made
patient charts, verify insurance.
08/2002–08/2003 NW Arkansas OB/GYN Associates, PLC Fayetteville, AR
Appointment Scheduler
Scheduled appointments; answered incoming calls; entered new patient data;
provided translation for patients and families
12/2000–07/2002 Bender Terrace Fayetteville, AR
Assistant Business Office Manager
Processed insurance billing; answered incoming phone calls; processed A/R, A/
P, 3618’s, 3652’s, daily and monthly census; provided translation for patients and
families.