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Customer Service Sales

Location:
Dallas, TX
Posted:
June 20, 2016

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Resume:

Omar Nelson

**** ***** **, *******, ** *****

Email: *******@*****.***

832-***-****

832-***-****

Objective

I am consistent, hardworking highly motivated person. I enjoy working with the public. I am friendly and outgoing and dependable person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to improve my position in the work force, expand my knowledge and skills. I am also interested in long term career and not just a job.

Skills & Accomplishments

Order Fillers, Wholesale and Retail Sales:

Complete order receipts.

Obtain merchandise from bins or shelves.

Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.

Place merchandise on conveyors leading to wrapping areas.

Keep records of out-going orders.

Compute prices of items or groups of items.

Requisition additional materials, supplies, and equipment.

Computed information in point-of-sale systems, scanners, and related software. Quickly learned new products and procedures.

Led team projects and demonstrated excellent interpersonal and organization skills.

Excellent interpersonal and organization skills

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Inventory stock and reorder when inventory drops to a specified level.

Instruct staff on how to handle difficult and complicated sales.

Transactions:

•Safely and professionally handled cash, credit, and check transactions

•Trained in spotting counterfeit bills and credit cards.

•Utilized web based programs to provide a more efficient and effective customer experience.

•Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

•Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

•Enter customers' transactions into computers to record transactions and issue computer-generated receipts.

•Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.

Work History

Goodwill Industries

3121 San Jacinto Houston, TX 77033

Warehousing January 2014 – Present

Complete order receipts.

Obtain merchandise from bins or shelves.

Read orders of merchandise.

Keep records of out-going orders.

US Army Killeen, TX

Worldwide

Multiple Rocket Launch Specialists (13P) March 2010 –November 2012

Target, fire, and maintain weapons used to destroy enemy positions, aircraft. Field artillery crew members predominantly use guns, cannons, and howitzers in ground combat operations, while air defense artillery crew members predominantly use missiles and rockets. Naval artillery crew members predominantly use torpedoes and missiles launched from a ship or submarine.

Duties include testing, inspecting, and storing ammunition, missiles, and torpedoes; conducting preventive and routine maintenance on weapons and related equipment; establishing and maintaining radio and wire communications; and operating weapons targeting, firing, and launch computer systems.

C&S Wholesale Aberdeen, MD

Order Selector/Truck Loader April 2008 –November 2009

Complete order receipts.

Obtain merchandise from bins or shelves.

Read orders to ascertain catalog numbers, sizes, and quantities of merchandise.

Place merchandise on pallets leading to wrapping areas.

Keep records of out-going orders.

Education

Baltimore City Community College

September 2004 – May 2006 non-grad

Website Development September 2004-May 2006

Mount Saint Joseph Catholic High school September 1999 – 2004

September 1999 – May 2004 diploma

High School College proprietorial

References

Fred Senethavilay (job advisor) 832-***-****

Zakia Mahasa (Mentor/ Magistrate Judge) 410-***-****

Keith Manigualt (supervisor ) 410-***-****

Christopher Cabbarus (Sargent) (580)284-024



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