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Customer Service Management

Location:
Dallas, TX
Posted:
June 22, 2016

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Resume:

Gordon Yau

College Graduate

The woodlands, Texas

acvc6p@r.postjobfree.com

706-***-****

www.linkedin.com/nhome/?trk=

SKILLS

Experience with leadership, management, and customer service Proficient in Word, Excel, PowerPoint, SPSS. (60 WPM) Familiar with Mandarin and Cantonese.

EDUCATION

Psychology

Covenant College, Lookout Mountain, GA

2011 - 2015

Concentration in Clinical Psychology

Graduating GPA 3.3

WORK EXPERIENCE

Work-Study Team Leader

Covenant College, Lookout Mountain, GA

Aug 2012 - May 2015

Appointed student leader responsible for the management and scheduling of other work-study students.

Coordinated with salaried staff to set work goals and keeping organizational standards. Responsible for the facilitation of official school events (fundraisers, socials) Host/ Line Cook

Sekisui, Chattanooga, TN

Jun 2015 - Mar 2016

Greet and Interact with walk-in customers and call-ins Worked various positions in both front and back of the house including Catering, Prep- Cook, Line Cook, Wait Staff, and Host .

High-volume restaurant line cook responsible for food plating and ingredient prep. High-pressure, 6 days a week, 50 hour minimum work week.

ADDITIONAL INFORMATION

Conducted and presented collegiate research on the relationship between religion models and depression at major psychological conferences.

Minored in music with a concentration in classical violin



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