HENRY

**** ***** ***** **** ***

Restaurant professional with 15 years in FOH and BOH operations. Customer service and food

handling expertise. Skilled at memorizing menu items and orders.

ACCOMPLISHMENTS

SUMMARY

HIGHLIGHTS

EXPERIENCE

01/2012 to Current

04/2013 to 11/2014

03/2011 to 02/2013

06/2006 to 09/2011

01/2003 to 02/2011

NORIEGA, Clearwater, FL 33760 C: 727-***-**** acvbu0@r.postjobfree.com

Highly responsible and reliable Extensive hospitality background

Point of Sale (POS) system In-depth food and wine

operation knowledge

Works well under pressure High-volume dining

Exceptional interpersonal skills Food safety understanding

Generated a 20% increase in wine sales by making appropriate food-pairing

suggestions to guests.

Server

Lisa?s Cafe Madeira Beach, FL

Assisted guests with making menu choices in an informative and helpful

fashion.

Maintained knowledge of current menu items, garnishes, ingredients and

preparation methods.

Answered questions about menu selections and made recommendations

when requested.

Server

Lobster Pot Restaurant Redingtn Shor, FL

Maintained knowledge of current menu items, garnishes, ingredients and

preparation methods.

Appropriately suggested additional items to customers to increase restaurant

sales.

Answered questions about menu selections and made recommendations

when requested.

Bermudas Restaurant Server

Tradewinds Hotel And Resort Saint Pete Beach, FL

Effectively communicated with kitchen staff regarding customer allergies,

dietary needs and other special requests.

Regularly checked on guests to ensure satisfaction with each food course and

beverage.

Inquired about guest satisfaction, anticipated additional needs and happily

fulfilled requests.

Restaurant server

Hilton at Carillon Park Saint Petersburg, FL

Effectively communicated with kitchen staff regarding customer allergies,

dietary needs and other special requests.

Skillfully anticipated and addressed guests' service needs.

Accurately recorded orders and partnered with team members to serve food

and beverages that exceeded guests' expectations.

Restaurant server

Marriott at Saint Petersburg Saint Petersburg, FL

Constantly enforce Marriott culture.

Correctly calculated charges, issued bills and collected payments.Prepared

food tableside, including carving meats, boning fish and fowl and preparing

flaming dishes.

multi-task by serving guest and running starbucks.

EDUCATION

2004

2008

Associate of Arts: General Education

Saint Pete College Clearwater, FL, USA

Bachelor of Arts: Courses towards Business degree

USF Saint Petersburg, FL

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