TERESA T. LINDSAY

***** ****** ****** **.

Mint Hill, N.C. 28227

Home: 704-***-**** E-mail: acvbt5@r.postjobfree.com Cell:

704-***-****

SUMMARY

Outstanding Management Professional with experience in customer service,

market analysis, project management, forecasting and revenue projections.

Proven success in impacting growth and profits by implementing creative

revenue generating strategies, and surpassing company goals and objectives.

Excellent team builder, leader, coach, and motivator.

. Product and Territory Management ( Relationship Management

. Budgeting, Forecasting, Revenue Projections ( Market Analysis

. Leadership of Managerial & Non-Managerial Staff (

Performance Measurement

. Online Marketing & Customer Service Program Development ( Training &

Development

. Process & Policy Creation and Implementation ( Business

Acumen

. Strategic Thinking

. Google Ad words Certified

. Yahoo Ambassador

At&t Advertising Solutions - YellowPages.com - Charlotte, N.C.

08/05 - 07/2014

District Manager - Internet Sales - Managed sales team of 10 - 14 account

executives. Train, motivate, develop and hire talented staff to sell

online advertising, websites and search engine marketing across the

United States. Responsible for generating revenue through internet

advertising to the national platform of YP. Managed all associated

sales processes and customer service, focusing on customer retention and

revenue growth.

Lead Training Manager - Responsible for initial sales training for Media

Consultants and Account Executives in AT&T regions. Responsible for

training Account Executives the full suite of internet products, search

engine marketing, and websites utilizing the prescribed sales plan.

Oversee the completion of mandatory courses and certifications.

Developed and train advance sales courses.

Alltel Corporation - Publishing Division Charlotte, N.C. 01/2003 -

08/05

District Sales Manager - Consistently met and exceeded all monthly and

quarterly sales quotas, receiving awards and recognitions.

. Utilizing current technology and staff, initiated, developed, and

implemented a regional sales measurement tool, which provided improved

revenue generation and increased accuracy in book and rep performance.

. Ranked #1 Sales Manager for ALLTEL Publishing 2004. Received Company

wide notoriety in publications and awarded trip to Las Vegas.

. Consistently ranked #1 Sales Manager within the Division for revenue

quota attainment.

. Managed, analyzed and tracked individual, team and book performance

that identified strengths and improvement opportunities. Provided

Necessary market study information.

. Created performance benchmarks, analyzed performance results and

developed action plans which increased overall sale results and

meeting tight-deadlines.

. Identified policy and procedures needed for the start up operation

which improved and expedited the work flow.

. Selected by manager to act as division AVP, during his absences.

BELLSOUTH ADVERTISING & PUBLISHING (BAPCO) Charlotte, N.C.

Area Support Manager - Charlotte, N.C.

Managed staff of 21, including 3 managers. Departmental responsibilities

were finance, market territorial assignments, and executive clerical

staff.

. Captured and analyzed revenue projections of all sales channels.

Interpreted trend analysis of the major accounts, nyps, and premise

and telephone sales channels. Reported weekly to senior management.

. Managed the ongoing releases of sales support and marketing

initiatives which increased revenue generation. Assigned revenue

value of marketing initiatives by channel.

. Developed and implemented new policies and procedures improving work

flow efficiency.

. Monitored and reported revenue adjustments and customer satisfaction

programs that identified critical market trends.

. Analyzed and identified appropriate staffing levels for all sales work

groups and administrative staff within budgetary goal..

. Oversaw and ensured appropriate management and staff training which

resulted in improve performance.

. Lead operational review teams for premise and telephone sales,

providing an objective prospective of recommended strategical remedial

actions to ensure revenue goals were met.

. Implemented, managed and trained the regional Total Quality Program.

. Administered, tracked, and organized sales award administration for

all work groups.

Telephone Sales Manager - Charlotte, N.C

. Managed telephone sales team (3-6 supervisors; 50 sales

representatives; 6-8 clerks). Developed and implemented directory

advertising campaign (marketing) plans, contests and incentives for

North Carolina region. Built high performance units through effective

hiring, coaching and development practices.

. Created, developed and trained two empowered work teams which led to

increased decision-making at the lowest level.

Manager, Premise Sales - Greenville, S.C. Managed 8-person outside sales

force for Greenville and Gaffney, S.C. and Hendersonville, N.C. Conducted

sales and product training sessions. Developed marketing campaigns and

schedules based on trends and related market-specific data. Administered

total quality program.

Telephone Sales Supervisor - Charlotte, N.C.

. Supervised team of 8-10 inside sales representatives.

Assistant Manager, Training/Course Developer - Charlotte, N.C.

. Trained new inside sales representatives. Conducted advanced sales

training for existing work groups in telephone and premise sales.

. Developed and presented advanced sales training for seasoned sales

representatives. Also created individualized remedial instructional

modules.

. Developed and trained the regions initial Empowered Work Teams that

fostered critical decision making at the lowest level.

Assistant Manager Telephone Sales - Charlotte, N.C.

. Acknowledged as a leading producer with membership in the President's

Club, representing production within the top 10% of the sales force.

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