Graduate of BS in International Travel and Tourism Management
Resume:
SAMILLANO, MARIBELL S.
**-* ***.*** ******, San Pascual, Obando, Bulacan
*****************@*****.***
Cell no. 090******** / 092********
A hard working student, graduated last April 2015, with superb record on college. Proven to posses leadership and organizational skills. Seeking to apply my acquired academic knowledge and training experiences to assist in your company.
EDUCATIONAL BACKGROUND
Lyceum of the Philippines University- Manila
BS International Travel and Tourism Management
July 2011 to April 2015
SKILLS
Knowledgeable in using computers and MS Applications
Trained in SITA’s Operating System
Trained in Opera Front Office System
Trained in Amadeus Reservation System
Fluent in speaking English and Filipino
ADDITIONAL INFORMATION
Dean’s Lister
Studied International Fares and Ticketing
Studied Travel and Tours Operation
Knowledgeable in Tour Packaging
Studied Front Office
TRAINING
On the Job Training at Three Saints Travel and Tours
March to May 2012
400 Hours
Handle calls to different airlines, booking and confirmation of ticket
On the Job Training at GUMBO Mall Of Asia as SERVER/CASHIER/MAITRE’D
November 2014 to January 2015
300 Hours
Handle guest’s orders, payments, bussing out tables
On the Job Training at Malaysia Airlines- Philippines
January 2015 up to March 2015
400 Hours
Handle passenger’s calls, photocopying, scanning, checking airline’s rates
Passed TESDA NCII (FnB)
WORK EXPERIENCE
In-house sales at Malaysia Airlines- Philippines
March 2015 up to August 2015 (Contractual)
DUTIES AND RESPONSIBILITIES
Assist Sales Manager in formulation of sales policies and strategies to achieve sales targets and growth
Monitor competitors’ and agents’ activities and agents performance by feeding back accurate information on marketing intelligence
Service / increase existing accounts (travel agents and corporate accounts)
Develop new business opportunities
Strives to maintain a harmonious and close rapport with established and potential clients, sales agents and individuals
Service the needs of clients and sales agents promptly to increase cooperation and efficiency
Provides information and clarification fares, routes and commercial and company practices
Handles fare quotation for FIT and group travel
Visits travel agencies, tour operators, corporate accounts or other organizations that will promote and generate sales opportunities
Participate in promotional and marketing activities
Recommend ad-hoc fares for filing with head office to secure business
Coordinate with reservations in securing seats information
Monitor booking and follow-up for potential sales
Other jibs as assigned by Sales Manager and Area Manager
oREASON FOR LEAVING: Company Restructuring
PERSONAL PROFILE
Date of birth: January 4, 1995
Place of birth: Manila
Civil Status: Single
Religion: Methodist
Citizenship: Filipino
CHARACTER REFERENCES
Emerson I. Ada
Acting Sales and Marketing Manager
Malaysia Airlines
Rabbi D. Rosales
Sales Representative
Malaysia Airlines
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