Customer Service Manager

Cynthia C. Knight

**** ***** ****** ***** *******, Georgia 30906 706-***-****, ************@*****.***

OBJECTIVE/SKILLS PROFILES

Highly motivated team player with 13 year experience in retail sales and customer service experience Including Purchasing, Inventory management and Advertising, Retail Service Merchandiser, Reset Manager, Experienced in training and managing staff, I am seeking a position with a dynamic company that will promote my career growth and development within your organization.

Professional Experience

1999 – Present - Walgreens- Beauty Advisor

Order and Restock Merchandise

Provide Customer Service.

Straighten, clean shelf and face Merchandise to make sure there are visible to customers

Give Beauty Tips to Customers.

Maintain price displays by Mylar signs or price stickers as required by local area regulations.

Replace missing or damage price labels.

Customer retention, handling complaints.

Resets, Read and interpret Plan-o-gram

Train new employees.

Build Displays.

2013 – Present – Yatz Personal Care-- Home Patient Care Assistant (Part time)

Work under the supervision of licensed nursing professionals.

Performs a variety of basic duties that are important for the patient’s comfort and recovery.

Check and record a patient's vital signs daily. These include the patient's temperature, pulse, blood pressure and respiration.

Assist patients to the bathroom, bathe, get dressed and eat

File Patients Chart

1998 - 1999 – Bank Hapoalim – Office Administration Assistant

Experienced in document formatting, proofreading and administrative assistant duties, with incoming and outgoing correspondence to local couriers.

Assisted branch manager with all banking operations.

Open and close accounts.

1987-1998 - Hyde Park Market –Sims Coordinator

Set Up Displays as require by local area regulations

Check in Vendors

Resets. Read and interpret Plan-o-gram

Inventory

Replace missing or damage price labels

Order and Restock Merchandise

Count Merchandise

Straighten, clean shelf, and face merchandise to make sure there are visible to customers

Education & Development

Williams Turner Technical College – Certified Computer Application

Morristown College – Associate of Science ( Biology)

University of Phoenix – Bachelor in Health Care Administration

University Of Phoenix, Augusta Campus GA,

Troy University ( Present) Masters In Counseling

Reference Available Upon Request

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