Customer Service Sales
Resume:
Syed Sohaib Kazim
Address
Email: ***********@*******.***
Lewisville, TX 75067
Mobile: 516-***-****
Availability: Immediate
Career Profile
Multiple State pharmacy licenses, strong clinical background, possessing over 10 years of experience in community and retail pharmacy this include pharmacy administration and customer service, medication dispensing and customer counseling.
Pharmacy Licenses
1.Texas - 2013
2.Connecticut - 2012
3.New Jersey - 2012
4.Pennsylvania - 2012
Certifications
1.Certification in Immunization Delivery by American Pharmacist Association
2.Certification in CPR / First Aid by American Heart Foundation
3.National IV Certification November 2015
4.Hospital Pharmacy Training:
5.Medication Reconciliation
6.Core Measures i.e. SCIP Protocol
7.Kinetic Dosing i.e. Vancomycin, Aminoglycosides & Coumadin Dosing
Academic Education
1.2001 - Bachelor in Pharmacy (BPharm); Gomal University.
Professional Experience
April 2015 – Present Sywell Pharmacy, Farmers Branch Texas
Pharmacist in Charge (Closed Door Pharmacy)
1.Fill, dispense, and compound prescriptions
2.Supervise 3-5 technicians
3.Service and satisfy the customer’s health care needs in and out of pharmacy area.
4.Maintain inventory levels by ordering practices established by the company.
5.Openly communicate with customers/patients while protecting their confidential health and drug information; to provide counsel to customer having medical questions.
6.Communicate and interact with physicians, dentists, nurses and others in health related fields to serve the customer.
7.Developed and implemented schedule management process, standards and best practices.
8.Retrieve and file prescriptions in the appropriate file (including CII's)
9.Pull outdated, damaged, and recalled merchandise and prepare for returns.
10.Ensure compliance with all federal and state laws, rules and regulations.
11.Handled all business payments, payroll, drug vendors, and supply vendors.
12.Administer flu, shingles, pneumonia, and Tdap vaccines to patients.
13.Provide pharmaceutical services to hospice care and nursing home patients.
Sept 2014 – March 2015 Total Care Pharmacy, Greenville Texas
Pharmacist in Charge
1.Fill, dispense, and compound prescriptions
2.Supervise 3-5 technicians
3.Service and satisfy the customer’s health care needs in and out pharmacy area.
4.Maintain inventory levels by ordering practices established by the company.
5.Openly communicate with customers/patients while protecting their confidential health and drug information; to provide counsel to customer having medical questions.
6.Communicate and interact with physicians, dentists, nurses and others in health related fields to serve the customer.
7.Developed and implemented schedule management process, standards and best practices.
8.Retrieve and file prescriptions in the appropriate file (including CII's)
9.Pull outdated, damaged, and recalled merchandise and prepare for returns.
10.Ensure compliance with all federal and state laws, rules and regulations.
11.Handled all business payments, payroll, drug vendors, and supply vendors.
12.Administer flu, shingles, pneumonia, and Tdap vaccines to patients.
13.Provide pharmaceutical services to hospice care and nursing home patients.
Jun 2013 – Aug 2014 CVS Pharmacy, Irving TX
Staff Pharmacist
Responsibilities
1.Fill, dispense, and compound prescriptions.
2.Actively participate in Drug Utilization Review (DUR) and similar pharmaceutical activities.
3.Service and satisfy the customer’s health care needs in and out of pharmacy area.
4.Maintain inventory levels by ordering practices established by the company.
5.Complete third party rejections.
6.Communicate and interact with physicians, dentists, nurses and others in health related fields to serve the customer.
7.Retrieve and file prescriptions in the appropriate file (including CII’s)
8.Pull outdated, damaged, and recalled merchandise and prepare for return.
9.Ensure compliance with all federal and state laws, rules and regulations.
10.Openly communicate with customers /patients while protecting their confidential health and drug information; provide counsel to customers having medical questions.
11.Operate a cash register-including; cash, check and charge transactions; bagging merchandise.
12.Administer flu vaccines to the patients.
13.Developed and implemented schedule management process, standards, and best practices.
Sep 2011 – Dec 2012 Westminster Pharmacy, Elizabeth NJ
Relief Pharmacist
Responsibilities
1.Filled, dispensed, and compounded prescriptions.
2.Actively participated in Drug Utilization Review (DUR) and similar pharmaceutical activities.
3.Negotiated with insurance companies on behalf of the patients.
4.Verified accuracies of filled prescriptions.
5.Counseled patients about their prescriptions.
6.Provided information on over the counter medications and products.
7.Recommended over the counter products to use alternatively and supplementary.
8.Supervised fellow pharmacy employees.
Jul 2010 – Aug 2011 Westminster Pharmacy, Elizabeth NJ
Internship
Under the supervision of a pharmacist
Responsibilities
1.Filled out, packed, shipped, and delivered prescriptions.
2.Recommended vitamins and supplements.
3.Negotiated with insurance companies on behalf of the patients.
4.Supervised and led sales on over the counter products.
5.Held seminars for patients based on personal research.
6.Directed store advertising.
7.Compounded, customized prescriptions with the consultation of patients physicians and veterinarians.
Jan 2004 – Jun 2010 Baisley Pharmacy, Jamaica NY
Store Manager and Pharmacy Technician
Responsibilities
1.Managed pharmacy staff schedule.
2.Involved in the supervision and management of the store.
3.Ordered store merchandise/prescription from different wholesalers.
4.Maintained a clean and organized work area.
5.Assisted pharmacists in filling of prescription under a pharmacist supervision.
6.Involved in the sale promotional activities.
Jan 2002 – Oct 2003 MERCK, Pakistan
Scientific Sales Officer
Responsibilities
1.Promoted, sold, and detailed new drugs in major hospitals and clinical settings.
2.Responsible for the regional sales.
3.Communicated with healthcare professionals to arrange flip chart activities about the product.
References: All professional references will be furnished upon request.
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