Sachin Kumar ITIL®
Email: ******.******@*****.***
Cell No.: +91-973-***-****
Project Management: IT Project Lifecycle: Value-Added Leadership:
Communication Management Requirements Analysis Cross-Functional Supervision
Stakeholder Management ROI Analysis Team Building & Mentoring
Project Scheduling Make-or-Buy Analysis Client Relations & Presentations
Costing & Budgeting Cost Benefit Analysis Business & IT Planning
Risk Mitigation Testing/QA/Rollout/Support Vendor Management
Career Snapshot
Result-driven professional with over 8.9+ years of rich experience in cross-functional arenas, including Infrastructure Management, Data Center Consolidation and Migration, Team Management, and IT Project Management with Domestic & international Customers.
Currently working with EMC as Project Manager for Data Centre Consolidation and Migration.
Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
Mitigated/Avoided/Transferred risk factors through careful qualitative analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
Defined and developed processes and tools best suited to each project. Moved between iterative and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
Collaborate with clients architects, BU leadership, client relationship management, & technology groups to develop and apply applicable best practices and patterns in the context of the program/LOB
Lead and Support account management team in various business development activities primarily within the BU and help similar customer engagements with solutions, experiences and learnings from the BU Presales and Solution Delivery Management for large and complex Transformation Programs.
Strong understanding of data center operations including applications, server, virtualization, storage, network, database management, ITIL, BC/DR practices, high availability configurations, etc.
Service Delivery: Manage and deliver client engagements that involve identification, design, and implementation of technology solutions to meet client’s business objectives. Responsibilities include managing teams across the full lifecycle of identification of business requirements, performing functional and technology design, prototyping, testing, training and defining support procedures
Business Development: Organize and lead pursuit teams; lead and participate in aspects of proposal development process; contribute to the development of proposal pricing strategies, develop and maintain contact with top decision makers at key clients
People Development: Perform role of counsellor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices
Stakeholder Management: Manage day to day interactions with leadership Team, client stakeholders and sponsors, project teams
Consulting experience for Large IT Transformation and Managed Services initiatives with key focus on: • IT Strategy • IT Operating Model and Processes • PMO
Proven, strong Project & People management skills, proficient in managing widely-divergent, simultaneously occurring assignments within agreed cost/time lines, by using strong organizational skills, out-of-the-box thinking, and innovative problem solving abilities.
Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Proven abilities in planning / implementing and executing support functions using IT as business tool
An effective decision maker responsible for a matured approach with proven expertise to work accurately and quickly prioritize, coordinate and consolidate tasks.
An effective leader with exceptional communication, team building, interpersonal & analytical skills.
Certifications
ITIL V3 Foundation Certified
VCE Certified Professional Associate
VMware Certified Professional on DCV (VCP-DCV 5.5)
EMC Information Storage and Management v2
EMC Cloud Infrastructure and Services
Prince 2 Certification in progress
Competency Forte
Managerial:
Have been involved in effectively delivering large programs spanning across various geographies and technologies focused on IT Infrastructure, Applications, system Integration, Operational support and Service Management.
Lead the teams of various sizes while effectively managing offshore/onsite delivery responsibilities.
Very versatile and is ideally positioned to take up various challenging leadership roles across different service areas as well as handle with ease any given responsibility.
Develop self and team capabilities on emerging technology and architecture topics and deliver solutions in line with customers IT Architecture strategies, business priorities and industry best practices.
Focused experience in Practice Management :- devising strategy, developing practice plans, defining services & offerings, identifying technology partners & building / managing relationships, business development support (pre-sales, solution creation) & service delivery interventions
Assisting Top Management in any management related activities/projects.
Be responsible for building the business case / Effort & cost calculation using on standards and tools for the new Cloud Transformation projects based on the approved architecture design. Lead and Conduct PoC (Proof of Concept) and Demo activities to assist sales in closing deals.
Develop Strategies and Service Offerings in IT Outsourcing (Managed Services, Continues service Improvements, Service levels, transition the program etc.
Implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members; monitoring performance & providing feedback on areas of improvement.
Consulting & Solution Building experience in VMware and Vblock
Motivate and empower team members to stay on course and deliver projects on or before scheduled timelines.
Promote scripting and automation to reduce the risk of manual changes to the production environment and to reduce the number of contractual staff.
Exceptional operational, managerial, analytical and interpersonal skills.
Account/Engagement Management
Actively participate in various people development and career related discussion and plans
Technical Support & Team Management
Supervising the resolution of queries regarding the Data center consolidation / EMC Blueprinting services.
Implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members; monitoring performance & providing feedback on areas of improvement.
Managing stakeholder communication, expectation and requirements.
Proficient in building business cases for a service / solution based on cost benefit / value benefit analysis
Own and drive enterprise architecture, technology strategy, solution architecture and thought leadership initiatives within the scope of the role
Handled Team size 10+ for Multiple Accounts Service Delivery
Conducting internal client / process audits and preparing audit report and vulnerability assessment report; highlighting the risks involved and taking corrective actions.
In-depth Knowledge of the SDLC with proficiency in mapping client requirements, scope management, activity sequencing, effort & cost estimation, resource allocation, risk management, technical documentation, application POC, & quality assurance in compliance with pre-set Guidelines.
Manage large IT transformation programs
Project Details
Since Dec'10 with EMC – Data Center Consolidation and Business Transformation (EMC Corporation runs business in enterprise storage arrays, content management systems, storage area networks, backup, recovery, archiving solutions and information security. It also offers services, including consulting, technology deployment, customer service and support)
Infrastructure Project Manager (From Jan'13 till date):
Project 1 - Data Center Consolidation and Cloud hosting for a Pharmaceutical Client:
Project scope includes Consolidation and Migration of client’s existing converged infrastructure in US into VMware managed External Private Cloud hosting platform.
Project activities include cloud readiness assessment through customer workshops, Virtualization infrastructure design (Servers, Storage and Networking Stack), sizing, cost calculation, migration strategy, delivery handover, handled escalation during migration etc.(Key Technologies :- Wintel,Unix, MS SQL, Oracle,VMware, vCloud Air)
Established Program leadership early and follow the chain of command and communication
Implemented a clear and effective governance model with escalation points using best practices provided by EMC
Track project risks and issues and escalate when appropriate to ensure proper accountability and a resolution path
Invested time in planning, documented all parties roles and responsibilities.
Coordinated with <CUSTOMER> PM, PMO & technical team(Networking and change management)
Oversee all EMC and Vendor migration tasks
Developed, managed and maintained project artifacts
Created a detailed project work plan
Deliver weekly status reports, including progress, accomplishments, risks and issues
Review and reconcile <CUSTOMER> documented changes and ensure updates are published to the Migration Database as per the agreed-upon change management process.
Track changes made to the Migration Database on a weekly basis and submit to <CUSTOMER> for approval and/or edits
Track daily change requests to server and application records and issue change control reports weekly
Issued change control reports weekly to the stakeholders
Created Migration Execution Communication Plan
Prepare/present executive management updates as defined in the project plan
Provided quality assurance process to the team.
Track expenses and provide to EMC Consulting Practice Lead and Division Lead. Plan travel to adhere to listed expense budget
Project 2 - Data Center Migration
Drafted the project schedule on basis of scope and budget involved and negotiated with Functional managers to get buy-in of planned resources
Involved in setting up process for discovery of servers, planning and execution by P2V, V2V and lift and ship migration method.
Setting up and maintaining IT Infrastructure and Leading the Systems Team in Selection, procurement, installation and commissioning of the IT infrastructure
Review all documents prior to submission to Client
Proactively plan for future items
Identify/Communicate project risks to EMC Consulting, Practice Lead(s) and Division Lead
Communicate with EMC Client Team
Develop milestones for each identified project-related deliverable
Track and monitor project status
Run weekly meeting to discuss Risk & Project status
Project 3 - Data Center Consolidation by transition to Converged infra platform (vBlock):
Worked as Senior Migration Lead pertaining to migration of Heterogeneous Infrastructure and windows, Unix/Linux server farm. Involved in discovery, planning & execution of moving mission critical windows clusters and VMware infrastructure comprising 4000+ virtual servers, underlying physical ESX host and 2500+ physical windows servers seamlessly over multiple weekends.
Drive the Life cycle Management of existing kits in data center which deals with refresh of End of life hardware and OS. Designing solutions for clients by emphasizing on Virtualization wherever possible with the objective of cost savings for the firm
Implement continuous process improvement and act as a subject matter expert in a wide array of technologies during design & execution, evaluating tech proposals, providing inputs on tech strategy
Assisting senior project manager in finalizing the effective communication plan.
Always make sure that all deliverables are crisp and accurate & as per the quality assurance guideline
Manage documented scope and assumptions
Ensured adherence to PMO standards
Define and establish communications plan
Establish and maintain project administrative documents
Data Center Consultant (From Dec ’10 to Jan'13):
Provided technical consultative, presales inputs & shared best practices on EMC technical solutions to the customers for Data centre Migration and EMC DC Blueprinting Services.
Worked as the Migration Lead for the Enterprise customers. Key responsibilities were risk mitigation, server bundling activities, event scheduling, handling pre-planned migration tasks, running workshop with customer, ensuring compliant with project scope & guidelines, conducting table top meeting, highlighting & communicating issues to the relevant teams.
Travelled to Brazil on work permit to define and developed the DC migration process, artifacts & project deliverable for one of the Banking customer.
Imparted consultation for DC migration project for multiple Customers to adopt EMC DC migration methodologies and best practices. Assisted the team in building end to end process and with Risk mitigation plan.
Conduct workshop meeting with the clients to collect the server and application related information for Data Centre migration project.
Define the migration strategy and approach for DC migration and DC consolidation projects.
Imparted training and guidance to groom junior consultants for DC migration and blueprinting Projects by running multiple Boot Camp sessions.
Participate in customer meetings to understand customer requirements, Due Diligence and Project plan presentation sessions.
Excellent presentation, negotiation, sales acumen, written and oral communication skills.
Evolved Reporting Metrics, SLAs and Service review Parameters for continual service improvement which included Risk Mitigation.
Responsible for customized report development in the DC Blueprinting Discovery workbook template for the raw data which was collected from automated discovery tool such as vADM. EMC Blueprinting service offering supports customer in understanding their infrastructure and help build meaningful use cases out of the discovered data.
Worked as the data architect for DC and storage Blueprinting projects and managed end to end data collection and adhoc reporting. Designed Storage discovery workbook which proved to be instrumental in the project to rationalize the allocation of used storage across the customer environment in much more effective way and thus helped in deriving important analysis.
Worked as a Migration Specialist & Migration Access Database Admin for the DC migration project. Key responsibilities were to maintain & update the database, run SQL queries to extract reports.
From Oct ’07 to Nov'10 with Wipro Technologies as Software Engineer
(Wipro Technologies is an end-to-end IT solutions provider delivering services ranging from Total Outsourcing to Consulting, Business Solutions and Professional Services)
October’ 07-November’ 10 Digital Fuel-Business Process Consultant
Project Lead for Requirement Gathering for Application Development & Leading the team of Business Analysts
Comprehensive understanding of the SDLC with proficiency in mapping client requirements, scope management, activity sequencing, effort & cost estimation, resource allocation, risk management, technical documentation, application design, development, testing and quality assurance in compliance with pre-set guidelines.
Mapping business requirements and providing them best IT solutions involving evaluation and definition of scope of project and finalisation of project requirements.
Managing relationships with strategic customers by providing end-to-end service performance metrics. Reporting to customers on agreed Service level agreement.
Holding review meetings to monitor progress of the project as per schedule, and ensuring timely completion and delivery of the project.
Preventive/corrective actions on Service delivery improvement
Ability to articulate leading business issues and trends, including the associated technology implications within one or more industry domains
Strategize, design & Implemented knowledge acquisition Process to understand the Business & technical Aspects of the IT application.
Adept with advanced excel & MS Access database and Macro consultant.
Education
2007 Bachelor of Engineering (Computer Science) from Pune University
Personal Details
Contact Address: Flat #PB-302, Pebbles Apt., Forest Trails, Bhugaon
Pune, Maharashtra 412115
Date of Birth: 31st Jan 1984
Visa: US L1 Visa EMC Sponsored, B1/B2 Visa