Senior Sales Executive

TAYAVEE JENKS

**** ***** **** **** *, Alexandria, VA 22315

703-***-**** / E-mail: *************@*******.***

Professional Objective

A decision making position in the field of hospitality management. Professional Experience

The Tawana Bangkok Hotel, Bangkok, Thailand

Senior Sales Executive, Corporate Team, 06/2010 – 07/2014

• Developed a marketing plan for a full-service, four star, 254 room hotel with 11 function rooms of all sizes in the business center of Bangkok

• Managed over 80-90 corporate accounts per year of domestic and international companies such as Pfizer, PEPSICO, Philips, Caterpillar, Novartis, etc.

• Increased sales by 5% in each of my four years. This includes: bookings of conference rooms, wedding functions, seminars, party events, guest rooms, and off-site catering

• Report sales production daily to the Director of Sales and Marketing

• Took an active role increasing the number of room sales in the hotel by recruiting new and inviting former customers back to the hotel

• Independently visited different companies and individuals and invited them to visit The Tawana Hotel so that I could show them the advantages of the hotel and what we had to offer

• Actively promoted and sold the hotels function rooms, facilities, and guest rooms at road shows and customer site visits

• Built, developed, and took pride in maintaining strong relationships with both new and old customers

• Identified new contacts and developed sales leads

• Reached all revenue targets and objectives and met the business plan

• Followed up with all customer evaluations after events to determine level of satisfaction, resolve issues, and ensure repeat business

• Negotiated the terms of agreements and closed sales

• Organized the annual wedding fair exhibition for four consecutive years and the monthly corporate road show to promote the products and services of the hotel

• Supervised and trained five employees to provide contract rate, itemized quotation, and confirmation of sale notification to customers

• Exceeded of sales targets in most areas

Villa Medica International Company Limited, Bangkok, Thailand Sales & Marketing Executive, 06/2009 – 05/2010

• Met and dealt with customers from Southeast Asia to sell and promote the services provided by the Holistic Medical Center

• Coordinated all travel arrangements including flights, hotel, food, and pre- and post-treatment care for patients traveling to Villa Medica in Edenkoben, Germany

• Increased communication between units in Thailand and Germany

• Developed marketing plans including sales forecasts

• Interacted with the graphic designer, print shop, and print media to create marketing brochures

• Maintained relationships with clients by providing after care support and through personal visits to their offices

• Communicated with prospective customers to discuss potential medical procedures

• Supervised / Trained two employees

ENV Aesthetic Clinic, Bangkok, Thailand

Assistant Clinic Manager, 07/2007 – 05/2009

• Developed communication among the staff, management, and the customer

• Conducted market research on consumer behavior and the competition

• Facilitated teamwork to promote communication among the staff and to increase sales

• Trained five employees on methods to communicate with customers and how to organize patient files

• Set the work schedule for nine staff members

• Supervised, appraised, and discussed annual performance appraisals with five employees

• Partnered with another assistant manager to set pay and determine the annual performance bonuses for nine employees

True Corporation Public Company Limited, Bangkok, Thailand Business Account Relation Representative, 12/2004 – 11/2006

• Developed communication to support the sales team

• Conducted market research on corporate and VIP customers Tawana Ramada Hotel, Bangkok, Thailand

Catering Sales Coordinator, 01/2003 – 11/2004

• Confirmed banquet arrangements, menus, banquet function plans, and composed function modification memos

• Responsible for banquet room set-up, room reservations, and the organization and distribution of banquet function changes Tawana Ramada Hotel, Bangkok, Thailand

Banquet Coordinator, 01/2001 – 12/2002

• Coordinated and oversaw banquet event set up

• Arranged the details of conventions and catering events to include function room set-ups, staging, lighting, audio visual, traffic flow, menus, décor, group room blocks, VIP services, and approved method of payment

• Meet and greet customers at events and ensured all details and contracted services were properly delivered

• Facilitated all banquet and corporate events and the support of food and beverage operations

Education

Suan Dusit University, Bangkok, Thailand

Bachelor of Arts, Major in General Management, 03/1998 Minor in Marketing

Northern Virginia Community College, American Culture and Language Institute

Certificates of Completion in:

Focus on Writing, 12/2015

Intensive 4 Speaking & Listening, 12/2015

Business Communication, 05/2016

Intensive 5 Speaking & Listening, 05/2016

Languages

• Fluent in English and Thai

References: Available on request

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