Management Manager

Steven W. Bates

* ****** ***, ********, ** *****, USA +1-339-***-**** ***********@*****.***

Information Technology Leader

Seeking an Information Technology position that will utilize my vast business information technology leadership skills, as well as, a unique blend of technical, industry, project management, problem solving, and software development experience. Proven success in leading inclusive and diverse teams who achieve game-changing results in complex environments. Strong in infusing results based culture and change management to maximize business value while extracting IT cost. Highly effective transformational leader across functional and product teams through direct and influential communication and change management methodologies while delivering quantifiable return on investment that drive business value.

Demonstrated strengths:

Program Management

Team Building

Diversity & Inclusion Champion

Transformational Leadership

Requirements Capture

Financial Project Management

Delivery of Business Value

Problem Solving

Professional Experience

Employment:

February 2012- Director, Global Business Application Services & Business Intelligence

Present Global Business Systems - Raytheon Company

Drove efficiency and effectiveness reducing AOP cost 8% year over year while leading the Cross Business Team of 175+ IT professionals for all information process, requirements, software development, deployment, business value realizations and whole life cycle implementation of Information Technology Global Services for a $20B + Enterprise with $45M budget.

Complexity Reduction of 30% over 3 years utilizing enterprise governance, portfolio management and standardization for enterprise the Business Intelligence, Software Development, Software Orientated Architecture and Dev Ops areas.

Utilize transitional change leadership to merged seven distinct business areas utilizing complexity reduction, application portfolio management, business investment prioritization, staff augmentation, managed services and sourcing,.

Return $20M to the bottom line while reducing risk and waste through lean six sigma standardization of process of the applications portfolio while simultaneously increasing software quality and focus of resources on impactful programs.

Create an inclusive culture to take advantage of the knowledge, power, and diverse efforts of each employee to create high performing collaborative teams, mentor employees and leaders and mitigate demographic risk.

Implement a supply chain management initiative realizing a 15% reduction in sourcing and managed service contracts.

December 2008- Director, Program & Portfolio Management - Information Solutions

February 2012 Integrated Defense Systems - Raytheon Company

Lead multiple complex IT projects with a team of 125+ for all information process, requirements, software development, business value realizations and whole life cycle implementation of Information Technology for a $5.5B business unit

Slashed active bids costs by 25% while increase knowledge workers capability and capacity and increasing predictability to an EVMS CPI and SPI to 1.0 simultaneously introducing ROI and business valuation to IT project management.

Retool and revamp the IT Project Management, Business Analyst, Development, and Whole Life-Cycle Departments by being a change agent for a diverse and inclusive culture hiring 50+ IT professionals.

Increase business partner satisfaction by decreasing operating cost by teaming with Engineering, Integrated Supply Chain, Operations, Program Management and Finance leaning process and increasing automation.

Increase the speed of change for systems of record, the systems of interaction, and systems of innovation.

Steven W. Bates

December 2006 - Sr. Manager, Information Technology – Application Web Services & Support

February 2008 Integrated Defense Systems - Raytheon Company

Increase efficiencies to Web Solutions, Business Application, Business Intelligence, Enterprise Services, and IT Software Development utilizing state-of-the-art technologies from Microsoft, Oracle, SAP, ERP, PDM and Open Source Technologies.

Business asset repeatedly called on to team and solve some the toughest change agent, cost management, business process issues across the business and functional organizations: (1) employee empowerment (2) CAR resolutions (3) Automation

Impactful reduction of time to value through initiation and continuous improvement of agile development/project management.

Produced $6M+ of IT savings returned to the business through lean process reduction and optimization while returning $50M+ verified ROI savings through automation and process improvement for the business partners over four years.

Increase customer satisfaction via standardizing Help Desk & Customer Support to 1500+ engineering/manufacturing users.

December 2004- Sr. Manager, Engineering Information Management & Product Data Management

December 2006 Network Centric Systems - Raytheon Company

Provide strategic leadership and planning to align the PDM direction for a $3.2B and $2.0B business divisions.

Lead Engineering through multiple change management issues into a single synergistic PDM national solution.

Fiduciary responsibility for $12M comprised of three support and sustaining budgets and three project budgets.

Directed technical architecture design and implementation for multiple business PDM implementations.

Designed and delivered the most used engineering web sites providing cross business unit access to technical data.

Authored several process oriented and technical whitepapers for first cross business program for PDM Management.

Leader in work-in-process data management standardization of process to provide PLM capture of business knowledge.

A multi-star Six Sigma Specialist sponsoring twenty-five Six Sigma Projects over three years.

December 1994- Manager, Computer Aided Engineering,

November 2004 Electronic Systems/C3I/NCS - Raytheon Company

Provide technical and leadership direction for a team of 32 Programmers, Oracle DBA'S, Engineering Tools Support, PDM, UNIX, NT, Novell and Networking Administrators overseeing 1500+ nodes over four states at twelve sites.

Lead change management of the downsizing of mainframe computing to UNIX and then PC workstation/desktop.

Exhibited transformational leadership through merging of three division's engineering, create, control and collaborate data management and information delivery processes to a single process and technology based solution.

Published multiple technical white papers on performance of CAE applications leading to $5M increased productivity.

February 1985- Design, CAD, UNIX, and Networking Manager,

December 1994 Equipment Division - Raytheon Company

Continuous increased level of management, project, design, engineering, computer, helpdesk, infrastructure, networking and technical responsibilities from an individual contributor to section managers of multiple product and technology areas.

Education:

Nichols College: Graduate Summa Cum Laude BSC MIS/BA, 1992.

Northeastern College: Graduate Certificate Classes in Multiple Technical Disciplines (Project Management, Programming, PERL, UNIX, Networking, and OS).

McGill University: BSC Mechanical Engineering Studies, 1982.

Raytheon Company: Leadership Excellence, Change Management, IT Leadership Programs, Six Sigma, LEAN, and Team Building certificate classes. EVMS 2, Program management, ITIL certified. Multiple Technical, Software Programing, Infrastructure, Networking, Engineering, Application Support, and Quality computer certifications.

Mentor, Diversity game changer and leadership trainer, Multiple ERG supporter, Science in sports team sponsor, Creator of IT leadership breakfast, Founder Masters in IT, peer mentoring, Math Moves U leader, and Math tutor.

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