To work in a challenging and dynamic environment, require constant development of fresh skills and to utilize existing skills to achieve the business goal. As dedicated, hardworking, multi-skilled and technically experienced, I look forward to share my expertise and experiences of IT field for a suitable and pervasive profession.
Professional Highlights:
Total 16 years’ IT experience.
15 years’ experience in Oracle Technology
oHandling Projects (new/up-gradation/migration) to setup RAC, Dataguard, standalone as per the requirements of application & development team with consideration of suitable Hardware, OS, network, storage, type of monitoring etc. Transition of projects with KT plan, trained fresher and experienced as per project requirements.
oProviding production support On-Call 24x7, troubleshooting, and performance optimization, activities for Pro-active approach solutions, Service Delivery, Service of Excellence, inter-departmental coordination and escalation management. Consistent performer in all the sites/roles
Current organization: Dell Services (Mar 2011 to till date)
Previous with Indian Air Force (Mar 1999 to 2011) as officer-in-charge of IT, handled multiple projects, wide experience of People management globally with Individual development plan as per organization requirement, Experience in bidding and presales.
Certification:
OCP : Oracle 11c certified
OCE : RAC oracle 11g
ITIL V3 intermediate
Six Sigma Green Belt
Project Management : Portfolio, Program & Project (Dell internal certification)
Technical Summary –
Operating Systems
Windows server 2000,2003, 2008, 2012
Linux, Solaris, HP-UX, AIX
Programming Languages
SQL,PL/SQL, Java, JSP, J2EE, C, C++, HTML
Utilities / Tools
Exadata, Golden Gate, Unix shell scripting, Toad, Oracle ASO/TDE, RMAN, ASM, Export, Import, Datapump, Tkprof, STATSPACK, AWR, ADDM, RAC, Oracle LDAP, FCF, FAN, ONS, SCAN. Data Guard, database migration & Up-gradation, Oracle Partitioning, Replication & Streaming, SQL*loader, Oracle Enterprise Manager Cloud Control 12c
Web Technologies
HTML, Dream-weaver
Databases
Oracle 7i, 8i, 9i,10g, 11g & 12c
Oracle DB migration
Used shell scripts, goldengate, shareplex DB2,sybase, MYSQL server to Oracle
Oracle Application Server
(11.5 & R12), Oracle Weblogic server Administration, Oracle Access Manager (Web SSO) integration with Oracle Apps R12,
Other databases
MS SQL server,MySQL
Other technology related to database
Operating Systems, Client/Server Architecture, Middleware and Hardware (Servers, SAN, SRDF, Shadow Image, Network)
Cloud computing
Amazon Web Services, Microsoft and VMware
Project Management Process :
PM3 : Portfolio, Programme & Project
From OS installation to application/database, handling the projects independently with good liaison with other team resources
Service Management Process:
Tool - BMC
Management of Request, Incident, change, problem
OPERATIONS MANAGEMENT:
Management of Incident Management, Change Management and Problem Management, providing the RCA as per customer/management requirement
KPI calculation, Escalation Handling, Stakeholder Management, BAU handling and Management
PROACTIVE ENGAGEMENT
oUpkeep of system sanity (ensuring monitoring and health checks are compliant)
oDriving Service Improvement Plan to local and global capacity issues and develop proactive plans.
OPERATIONAL UPDATES AND MANDATE
oService Delivery Interactions, including presenting KPI
oManagement Reporting
oTeam representation
oAdhoc reporting
RESOURCE ENGAGEMENT
oResource Management
oConflict resolution
oAppraisal and Feedback
oInterviews and Onboarding
oCareer roadmap planning
Technical Skills
Installation, configuration and upgrading of Oracle server software and related products, Patch Management (RAC, Single Instance)
Database Migration including Data Guard(cross platform also) and Golden Gate
Database Up-gradation, down-gradation
Troubleshooting using logs, dumps, trace
Performance Tuning
OEM Grid Control, Cloud Control 12c
RAC (9i, 10g, 11g, 12c)
RMAN(backup and recovery)
Unix, Linux and good in Unix command, shell script
Oracle interactions with VMware, network, firewall, storage, OS, monitoring, backup etc.
DR and BCP planning
Non-Technical Skills
oMust have handled a team and have performed end-to-end resource management from onboarding to appraisals.
oworked as an Operations DBA
oGood troubleshooting skills is must
oDocumentation of all critical process and functions
oCapable to evaluate/suggest database tools based on customer need
oGood in risk identification and recommendation customer with mitigation
oAbility to collaborate with a Global team, share relevant information, seek to convince others, know how to listen effectively and promote a team spirit
oClient focused and service minded to truly listen and understand the Voice of the Customer.
oCreativity, problem solving and analytical skills to effectively translate technical issues into key activities and develop new methods and approaches to satisfy requirements
oGood Communication skills (both oral and written) to develop and deliver the key messages for our customer and internally
oWilling to work as part of a team and provide 24X7 support when required
oTarget driven, strong focus in achieving joint agreed tasks
Managerial skills
Provide technical and operational direction to team.
Review standard deliverables worked by team.
Recognize system deficiencies and implements effective solutions.
Consistently deliver high-quality services.
Facilitates team and client meetings effectively.
Holds regular status meetings with team.
Delivers engaging, informative, well-organized presentations.
Resolves and/or escalates issues in a timely fashion.
Understands how to communicate difficult/sensitive information tactfully.
Identifies opportunities for improvement and makes constructive suggestions for change.
Manages the process of innovative change effectively.
Facilitates effective team interaction.
Acknowledges and appreciates each team member's contributions.
Effectively utilizes each team member to his/her fullest potential.
Keeps track of lessons learned and shares those lessons with team members.
Manages client interaction and expectations regarding service quality.
Communicates effectively with clients to identify needs and evaluate alternative technical solutions.
Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
Builds a knowledge base of each client's business, systems and objectives.
Good knowledge of sales proposal
Good knowledge in Oracle Licensing
Assignment Details –
Project 01 – handling 780 databases at a time
Wolters Kluwer, CHEP,MSA, HILTON, TOWER WATSON,SEAWORLD,
Demographics- Health Care, production, US Government Tax, Legal, Finance and Banking 10 Mar 2011– till date
Environment worked on; server platforms: Linux, AIX, Solaris, HP-UX, Windows database: Oracle 7i, 8i, 9i, 10g, 11g & 12c
Project Description :
Database migration: cross/same platform with transportable Tablespaces, using RMAN. Up-gradation (9i to 11g and 12c), patching,
Data Guard : 10g & Active dataGaurd 11g, 12c setting up dataguard RAC to RAC environment.
Oracle RAC (Real Application Clusters),
Advanced Replication, Cluster Maintenance (Failover / switchover) at the Operating System Level,
D.R. (Disaster Recovery) Implementation & Configuration
Analyzing performance, recommending solutions to enhance performance
Project 02
Demographics – Aircraft Software, Jan 2003- 08 Mar 2011 Indian Air Force
Environment with oracle worked on; Linux 4.6, Database oracle 10g, VB with crystal Report
Project Description – The project was implemented for having the records of aircraft servicing (Daily Inspection, 50 hrs, 100 hrs, 200 hrs, overhaul), Defect report, Refueling, Calibration of components, Details of Components, Records of servicing tradesman(who has done what, when and why), Flying record of Pilots, Flight Engineers & Navigators.
Role –
Installation (OS, Oracle Cluster ware Software, Oracle software on Linux, Solaris, HP-UX & AIX).
Creation of Database
Monitoring and tuning database performance
Installation, Setup and Maintenance of Standby & Data-Guard(RMAN & Manual)
Installation, Setup and Maintenance of Streaming
Installation, Setup and Maintenance of Replication
Installation, Setup and Maintenance Oracle RAC (Linux, Solaris, HP-UX & AIX)
Adding & Deleting node
Adding and Removing Instance
Migration of Oracle Database on different platform and same platform
Cloning of Database (RMAN, DBCA, Manual, OEM)
Setup and Maintenance of ASM instance
Up-gradation of database (Manual, DBUA)
RMAN utility for database backup and recovery solution
Logical backup using export-import, oracle data pump
Experience in managing security in the database level using roles, privileges, profiles etc.
Project 03
Demographics – Hospital Software, Oct - 2005- 08 Mar 2011 Indian Air Force
Environment worked on; Platform AIX(5.3), Database oracle 10g, Java
Project Description – The project was implemented to have the medical record of personnel and dependents (Mother, Father, spouse and children)., like Medicine prescribe by doctor, How many times fall sick, hospitalized, operation details, allergic medicine, all tests, medical category, Hospital Inventory
Role –
Installation (OS, Oracle Clusterware Software, Oracle software on Linux, Solaris, HP-UX & AIX).
Creation of Database
Backup and Recovery policies (Offline, online, Incremental RMAN)
Monitoring and tuning database performance
Implementation, Managing and Switchover of Oracle 9i/10g Data guard
Oracle Database Performance Tuning
Installation, Setup and Maintenance of Replication
Installation, Setup and Maintenance Oracle RAC (Linux, Solaris, HP-UX & AIX)
Adding and Removing Instance
Migration of Oracle Database
Cloning of Database
Setup and Maintenance of ASM instance
Up-gradation of database (Manual, DBUA)
RMAN utility (backup and recovery, cloning, migration, duplicate)
Physical backup
Experience in managing security in the database level using roles, privileges, profiles etc.
Project 04
Demographics – Manpower Software, Jan 2008 - 08 Mar 2011 Indian Air Force
Environment worked on; Platform Sun Solaris 5.9, Database oracle 10g java
Project Description – The project contains record of Manpower (attendance, leave, pay, posting, temporary duty, training, family detail, dependents, address, contact number, courses undergone, achievement, awards, punishment, appreciation,
Role –
Installation (OS, Oracle Clusterware Software, Oracle software on Linux, Solaris, HP-UX & AIX).
Creation of Database
Backup and Recovery policies (Offline, online, Incremental RMAN)
Monitoring and tuning database performance
Installation, Setup and Maintenance of Standby & Data-Guard(RMAN & Manual)
Installation, Setup and Maintenance of Streaming
Installation, Setup and Maintenance of Replication
Installation, Setup and Maintenance Oracle RAC(Linux, Solaris, HP-UX & AIX)
Employed various Oracle 10G Features/tools such as Automatic Database Diagnostics Monitor (ADDM), Automatic Shared Memory Management (ASMM) for Performance diagnosis/tuning and Automatic Segment Space Management (ASSM)
Analyze and Audit on databases, check space, index rebuilding.
Migration of Oracle Database
Cloning of Database (RMAN, DBCA, Manual, OEM)
Setup and Maintenance of ASM instance
Up-gradation of database (Manual, DBUA)
RMAN utility for database backup and recovery solution
Logical backup using export-import, oracle data pump
Enrolling the custom users by assigning appropriate roles and profiles at the RDBMS levels as per the need
Professional Training –
Oracle DBA :
(9i, 10g, 11g & 12c) Trained by Oracle Corporation India
Oracle Developer :
(9i, 10g, 11g) Trained by Oracle Corporation India
Apps DBA:
(11.5 & R12 installation & maintenance multi user, multi Platform)
Developer :
Java, JSP, J2EE, C, C++, HTML
Multimedia :
(Sound forge, Adobe photoshop, Flash, Premiere, 3D Max, Director)
System and Network Administrator :
(Windows & UNIX)
Linux (3, 4 & 5) from Redhat
AIX (5.3), HP-UX, Solaris
Academics –
BE (electrical) 74%
MBA (Systems) 60%
Personnel Details:
Mobile no=096********
Name : Sanjeev kumar
Father’s Name : Braham Singh
********************@**********.***