James G. Driscoll, BS

***** ********* ****** *********, **** 44111 Phone: 216-***-**** E Mail: acvbbv@r.postjobfree.com

Objective:

To obtain a challenging Quality Manager position with an ambitious company.

Experience:

Quality Manager Heart Healthy Sleep Center Reston, Virginia

January 2011 to January 2016

Managed office operations, accreditation, employees, technical issues, purchasing, inventory, scheduling, reports, scoring, DME set ups, mask fittings, clinical follow ups, and efficiency of department. Set up computers and networks. Created protocols for troubleshooting hardware and software issues. Managed national, core, and new sales accounts. Resolved technical issues over the phone from new and existing sales accounts. Took orders from new and existing sales accounts. Prospected over the phone and via the internet. Sent product literature to contacts seeking information.

Quality Manager Saint John Medical Center Westlake, Ohio

January 2004 to January 2011

Managed office operations, accreditation, employees, technical issues, purchasing, inventory, scheduling, reports, scoring, DME set ups, mask fittings, clinical follow ups, and efficiency of department. Set up computers and networks. Created protocols for troubleshooting hardware and software issues. Managed national, core, and new sales accounts. Resolved technical issues over the phone from new and existing sales accounts. Took orders from new and existing sales accounts. Prospected over the phone and via the internet. Sent product literature to contacts seeking information.

Quality Manager/Systems Analyst (Multiple IT Projects) (Varies)

June 1998 to January 2004

Managed presentations on industrial ink jet systems, label printers, and label applicators. Set up computers and networks. Created protocols for troubleshooting any hardware or software issues. Performed installations, training, and repairs on industrial marking equipment. Managed national, core, and new sales accounts. Resolved technical issues over the phone from new and existing sales accounts. Prospected over the phone and via the internet. Sent product literature to contacts seeking information. Took orders from new and existing sales accounts.

Education:

2014-2016 Youngstown State University Youngstown, Ohio

Bachelor of Science in Allied Health degree

• 2016 Graduate

2003-2004 Cuyahoga Community College Parma, Ohio

• Associate of Science degree

Certificate in Polysomnographic Technology

2004 Graduate

Registered Polysomnographic Technologist

1996-1998 ITT Technical Institute Strongsville, Ohio

Associate of Applied Science degree in Electrical Engineering Technology

1998 Graduate

1992-1996 Kent State University Kent, Ohio

Classes taken for Bachelor of Science degree

Kent State University Hockey Team

1989-1992 Saint Edward High School Lakewood, Ohio

1992 Graduate

Quality Manager Skills:

Experience in managing office operations.

Experience in managing accreditation.

Experience in managing employees.

Experience in managing technical issues.

Experience in managing purchasing.

Experience in managing inventory.

Experience in managing scheduling.

Experience in managing reports.

Experience in managing scoring.

Experience in managing DME set ups.

Experience in managing mask fittings.

Experience in managing clinical follow ups.

Experience in managing efficiency of department.

Experience in explaining testing procedures, preparing equipment, calibrating equipment, applying

electrodes/sensors, observing machine cal tracings, and observing BIO cal tracings.

Experience in following procedure protocols, CPAP, BI-PAP, AUTO-SV, PSG, MSLT, MWT, and

specialized studies.

Sales Skills:

● Experience in sales operations.

● Experience in sales management.

● Experience in account management.

● Experience in direct sales.

● Experience in new business development.

● Experience in process improvement.

● Experience in strategic planning.

● Experience in technical sales.

● Experience in traditional sales.

● Experience in business to business sales.

● Excellent communications skills.

● Experience in building rapport and maintaining relationships.

● Strong closing skills.

● Strong time management and organizational skills.

● Strong work ethic and ability to work independently.

Systems Analyst Skills:

Certified training on Windows, Microsoft Office, Word, Excel, PowerPoint, Outlook, Act, Goldmine,

DD/MS, Sap, Lotus Notes, JDA, Easy Label, and Labelview software.

Certified training on all Respironics-Alice, ResMed, Fisher & Paykel, Compumedics, Embla,

Sandman, and Nihon Kohden equipment.

Certified training on ITI, Linx, and Diagraph ink jet systems.

Certified training on Zebra, Datamax, and Sato label printers.

Experience in any of the major healthcare applications such as Meditech, Epic, Lawson, Kronos, and OnBase.

Experience in setting up computers and networks.

Experience in performing installations, training, and repairs.

Experience in creating processes for troubleshooting hardware and software issues.

Experience with computer operating systems, utilities, hardware, information technology principles, networking,

and computer hardware.

Working knowledge of technical tools and processes used in system development.

Understanding of software development process, specification, documentation, and quality assurance.

Experience in understanding circuit design, repair, and RF calibration techniques.

Experience in troubleshooting and repairing components.

Experience in reading and understanding circuit schematics.

Experience in soldering.

Experience in building PC boards.

Contact this candidate