Manager Management

OBJECTIVE

Provide excellent operations management and contribute to profitability and growth

SKILLS & QUALIFICATIONS

Strong Leadership

Operations Management

HR and Benefits Management

Effective Communication

Training and Mentoring

Workforce and Customer Relations

Policy and Process Development

Problem Resolution

Time and Resource Management

Contract Negotiation

Budget Management

Project Management

Self-starter, highly motivated, organized, detail-oriented, multi-tasked, and proficient with PC and Mac, MS Office Suite, DropBox, Expensify, SharePoint, Bill.com, and GoToMeeting

PROFESSIONAL EXPERIENCE

Bloomfire, Inc., Austin, Texas 2012-2016

Business Manager

Managed day-to-day operations: facilities, contract negotiation, BOD meetings, events, inventory, purchasing, full support to executives, calendars, expense reports, correspondence, and ad hoc projects

Managed HR: job description development and advertisement, interviews, background screening, on-boarding, new hire orientation, employee relations and retention programs, safety and security, policies and procedures, labor law, training, coaching, and problem solving

Managed employee benefits: health insurance, 401(K) administration, incentives, and recognition

Achievements: 25% reduction in turnaround time, 80% HSA adoption, 40% savings, and competitive advantage enhancement

LifeSize Communications, Austin, Texas 2008-2012

Executive Assistant to CEO (9/08–1/12) and Office Manager (3/08–9/08)

Provided full support to executives: calendars, travel, expense reports, correspondence, BOD meetings, events, research, HR assistance, purchasing, compliance, filing, employee relations, and ad hoc projects

Managed facilities and company assets valued at $20 million, new office remodeling projects, corporate services, contract negotiation, new hire setup, and events

Achievements: filing system and employee relations enhancement and over $1 million savings in 6 months

Temple-Inland, Inc., Austin, Texas 1994-2008

Sr. Executive Admin. Assistant (5/94–2/08)

Supported executives, HR, and the legal teams: BOD meetings, travel, correspondence, expense reports, events, recruiting, training, new hire orientation, employee relations, diversity programs, invoice auditing, contract negotiation, press releases, labor law, legal documents, and customer service

Planned and executed fundraising campaigns for charitable organizations

Achievements: community and employee relations enhancement, decrease in turnover, and over $5 million in fundraising in 3 years

AFFILIATIONS: The National Society of Leadership and Success (NSLS), Toastmasters International (TI)

VOLUNTEER WORK: Runaway Hotline, Girl Scouts, American Cancer Society (ACS), Leander ISD PTA, Ronald McDonald House, and United Way

AWARDS: Certificate for Effective Speaking and Human Relations (Dale Carnegie), Runaway Hotline Volunteer Award (Governor of Texas), Heart of Relay Volunteer of the Year (ACS), National Excellence in Leadership (NSLS) and Distinguished Toastmaster (DTM - TI)

MBA – Business Administration St. Edwards University, Austin, TX May 2016

GPA: 3.83

BA – Business Administration St. Edwards University, Austin, TX August 2010

GPA: 3.82 – Magna Cum Laude

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