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Manager Service

Location:
Raleigh, NC
Posted:
June 18, 2016

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Resume:

A dedicated CompTIA A+ certified IT professional highly effective at maintaining and

installing software and hardware for laptop and desktop computers. Also with exposure to

Common End-user Software with 11 years of work experience, in few fields (7 years of

management experience), including a mid-level position.

Seeks a role offering opportunities for long term professional growth and development.

SKILLS

Microsoft Office; including Excel, Word

IT security best practices

Powerpoint and Publisher etc.

Strong communication skills

Fast learner

Leadership

Hard worker

Desktop and laptop repair

Problem solver

Internal components installation

Clear and effective communication

Focused

Positive attitude

CERTIFICATIONS

CompTIA A+

Amadeus PNR

CompTIA Network+ (In view)

WORK HISTORY

CASHIER/SALES ASSISTANT, 12/2014 to present

Colony Exxon Gas Station – Six Forks Road, Raleigh, NC.

Operated a cash register for cash and credit card transactions accurately.

Stocked and replenished merchandise according to store merchandising layouts.

Priced merchandise, stocked shelves and took inventory of supplies.

Cleaned and organized the store, including the checkout desk and displays.

Identified potential shoplifters and alerted management.

Completed all point of sale opening and closing procedures, including counting the

contents of the cash register.

Welcomed customers into the store and helped them locate items.

Head of Research/Information Technology, 05/2012 to 11/2015

National Lottery Regulatory Commission (Yola Zonal Office) – Yola, Nigeria

Oversaw the daily performance of computer systems.

Ensured proper installation of cables, operating systems and software.

Maintained records of daily data communication transactions, problems and remedial actions taken.

Referred major hardware and software problems and defective products to vendors or technicians for service.

Trained users in the proper use of hardware or software.

Followed internal procedures for change management, incident management and

escalation.

Provide research support as it concerns the international Lottery industry.

PNR CREATION & FLIGHT BOOKING/CASHIER) 10/2010 to 05/2012.

Runa Express Travels and Tours Abuja, Nigeria.

Business Development,

PNR (Passenger Name Record) Creation

Flight booking

Developed new business opportunities by effectively using new technology and social

media.

Volunteer (Attached to Manager, Venue Marketing Manager), 10/2009 to 11/2009

FIFA U-17 World Cup 2009 (Local Organizing Committee) – Kano, Nigeria

Ensuring proper distribution of corporate sponsors' products to the various sections of the

match venue including the players changing rooms, VIP boxes etc.

Ensuring proper distribution of corporate sponsors' products to the various team hotels.

Ensuring the proper placement of sponsors' advertisements i.e posters, billboards etc in and

around the match venues.

Installation of pitch panels in match venues.

Office Assistant, 03/2003 to 03/2004

National Youth Service Corps (NYSC - NATIONAL SERVICE) – National Poverty Eradication

Program - Abuja, Nigeria

Planned and coordinated logistics and materials for board meetings, committee meetings

and staff events.

Managed office supplies, vendors, organization and upkeep.

Directed guests and routed deliveries and courier services.

Answered and managed incoming and outgoing calls while recording accurate messages.

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Trainee/Intern, 05/2000 to 12/2000

Adamawa State Ministry of Works and Housing – Yola, Nigeria

Coordinated with segment leaders to promote city planning goals and design concepts.

Took part in preparation of technical drawings by architectural technicians.

Was part of reviewing project goals and objectives with project managers and design

team.

Completed comprehensive code compliance evaluations.

Discussed zoning laws, fire regulations and building codes with private and public

agencies.

Verified that construction detail documentation conformed to quality assurance and best

practice standards.

BARTENDER/MANAGER, 01/1995 to 02/2003

Benue Hotel – Yola, Nigeria

Carefully interviewed, selected, trained and supervised staff.

Interacted positively with customers while promoting hotel facilities and services.

Correctly calculated inventory and ordered appropriate supplies.

Promoted a positive atmosphere and went above and beyond to guarantee each

customer received exceptional service.

Developed, implemented and managed business plans to promote profitable food and

beverage sales.

Greeted guests in a timely and professional manner.

Waited on multiple customers at the bar and throughout the bar area.

Maintained full knowledge of beverage lists and promotions.

Carefully followed safety and sanitation policies handling food and beverages.

Set up glassware and liquor prior to events.

Refused service to intoxicated guests.

HOBBIES

Sports

History

Travelling

Reading

EDUCATION

TERTIARY

Abubakar Tafawa Balewa University, Bauchi, Bauchi State

B.Tech (Hons) Urban & Regional Planning.

HIGH SCHOOL

Government Senior Science Secondary School, Uba, Adamawa State

WAEC/SSCE Certificate.

ELEMENTARY

UBRBDA Staff Primary School, Yola, Adamawa State

First School Leaving Certificate.



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