Customer Service Administrative Assistant

Reference available on request

NUPUR AJMERA

****-*** *** ******, *************@*****.***

Toronto, ON M5A2E2 Mobile: 647-***-****

OBJECTIVE

Dedicated and an enthusiastic individual with a keen eye for detail. Capable of working in a fast-paced office environment. Strong understanding and knowledge of financial management and accounting principles. Demonstrated high performance standards, meeting deadlines and producing quality results. Quick learner, able to analyze situations and provide innovative solutions.

SKILL HIGHLIGHTS

Ability to adjust in different work environment

Responsive in high pressure situations that require strong problem solving and analytical skills

Maintaining customer service and relation

Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times

Consistently maintaining a positive attitude and enjoy helping people

EDUCATION

Post Graduate Diploma in Financial Planning, George Brown College, Toronto April 2016

Bachelors in Financial Markets, Mumbai University May 2014

WORK EXPERIENCE

Shoppers Drugmart, Canada Jan 2016 – April 2016

Post Office Clerk

Responsible for receiving and sending mails

Cash handling including the selling of money orders, stamps and registered mail or parcel service.

Answering inquiries and resolving complaints regarding the postal service

Forever 21, Canada Sept 2015 – Dec 2015

Store associate

Effective customer relationship management

Execute layout changes in accordance to the store management

Responsible for product inventory, product placement and promotions

Jardine Lloyd Thompson India Private Limited Sept 2014 – July 2015 Accounting and Settlement – JLT Reinsurance Department

Preparing monthly statement of accounts

Settlement of premiums and claims

Reference available on request

Resolving client inquiries

Allocating the cash received with the correct transactions

Reconciliation of JLT statements with the client/insurer statements

Updating cash, premium due and trade ledger reports

World of Workshops Apr 2013 – June 2013

Intern

Organized workshops

Maintaining public relations

Recommended as a responsible role in marketing and finance department

TECHNICAL SKILLS

Compiling data and facts

Demonstrated proficiency in Microsoft Word, PowerPoint and Excel

Contact this candidate