Dedicated IT Professional with an extensive background in Project Management, Mainframe Programming, Business Relations and Developing Inexperienced Resources
SUMMARY OF QUALIFICATIONS
Extensive experience in the Software Development Life Cycle (SDLC) including requirements gathering, designing, coding, testing and implementation
Outstanding analytical and design skills with extensive knowledge of COBOL and IBM Mainframe Systems
Adept at meeting with the business to gather requirements and manage backlog of enhancements
Recognized for developing global resources to become more proficient in their roles (analytical, technical and quality assurance)
Extremely well organized for multi-tasking, prioritizing workload and working independently
Strong experience in the Financial and Retail industries
MBA earned in the last decade to update skills such as Critical Thinking, Business Essentials and Leadership
Earned Certified ScrumMaster® in 2015
TECHNICAL SKILLS
COBOL (through v5); SQL; MVS/JCL, DB2, CICS, IMS DB/DC, VSAM; Syncsort; Easytrieve; Endevor; FTP; IBM Rational Developer for System z (RDz); Informatica; Java; HTML
Microsoft Word, Excel, Access, Visio, Project and Front Page
PROFESSIONAL EXPERIENCE
Fidelity Investments (MA, RI, NC) 2003 to 2016
Senior Software Engineer/Developer
Guided team in role of SCRUM Master. Worked to accelerate the velocity of Sprints. Ran Stand Up (status), Backlog Grooming, Sprint Planning and Sprint Retrospective meetings resulting in a 20% reduction in meeting time.
OFFER MANAGEMENT (PROMOTION) SYSTEM – SUBJECT MATTER EXPERT
SYSTEM PURPOSE: Drive households and deposits to the company by offering incentives to customers.
Implemented enhancements as prioritized by the business. Implemented an average of one enhancement a month for the past 18 months.
Supported production interruptions which have not occurred since January, 2014.
Worked within a cross functional team to redesign the Promotion System to take advantage of our multiple platform environment.
Redesigned the Tracking and Fulfillment functions with reusable modules thereby addressing the flexibility needs of the business.
Led a team of 4 off-shore, inexperienced resources to rebuild the Tracking and Fulfillment functions for a successful December 2013 install.
Converted the promotion system from VSAM to a DB2 database. Worked with Data Base Analysts to design database. Led team of developers from another state to successful implementation.
Redesigned/rebuilt the existing promotions system (all processes) to support the most successful type of promotion to date in 2004. These promotions are responsible for thousands of new households and millions in assets for the company.
BANKING OPERATIONS – SUBJECT MATTER EXPERT
SYSTEM PURPOSE: Manage customer deposits across several banks thereby increasing the amount covered by Federal Deposit Insurance Corporation (FDIC) insurance.
Enhanced processing to be more efficient, more flexible and implement additional business requirements. A 20% reduction in run time was achieved.
Developed process to update business rules for adding a new bank to the process.
Developed an Excel workbook that allowed the business to enter Bank data in business and user friendly format.
Subsequent spreadsheets reformatted the information for entry into the business rule User Interface.
Reduced the time needed to create/update business rules for a new bank by 50%.
Named Technical Project Manager (TPM) to lead the expansion of Banking Operations within the core processing.
Learned and documented the existing system.
FEE PROCESSING – SUBJECT MATTER EXPERT
Learned and documented specific fees that are part of core system processing. Re-educated the business on the use of the system.
Designed and built a process to match Automatic Teller Machine (ATM) transactions with ATM fees to reimburse customers using an ATM anywhere in the world.
Leap Frog Systems (Boston, MA) 2001 to 2003
Senior Consultant
Client support though the fulfillment of varies roles ranging from system enhancements to supervising other resources.
SYSTEM ENHANCEMENTS:
Invoice Modification Project: Enhanced invoices to make them easier to understand. Identified additional programs that required modification and documented discrepancies between the different invoice systems.
Added new functionality to receive contributions by social security number and allocate the transaction amount by a pre-determined percentage across any and all of their accounts and funds.
Transfer Agent System: Enhanced the conversion system by writing two COBOL programs and several ad-hoc Easytrieve programs.
Updated the documentation of the system.
GENERAL CONTRACTING:
Coordinated the efforts of other programmers when converting the files and tables in different regions.
Developed less experienced programmers to support our clients more effectively.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Masters in Business Administration, University of Phoenix, Westborogh, MA
Bachelor of Science, Management, Northeastern University, Boston, MA
Certified ScrumMaster®