Customer Service Office

***** ******** ******, ** *******, CA ***** 510-***-**** ****************@*****.***

Rhonda Fields

Objective

To obtain a position allowing for demonstration of customer service, communication, general clerical and receptionist skills. Proficient individual with 12+ years of successful, organizational skills with outstanding follow-through.

Professional Summary

Motivated, personable business professional.

Talent for quickly mastering technology.

Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of office management skills with overall knowledge of corporate goals and objectives. Skill Summary

12+ years of Administrative support

Contributes and coordinates special projects (events) and offsite workshops Professional correspondence

Computer Competency

Scheduling

Customer Relation Skills

Procurement knowledge

Front-Office Operations

General Office Skills

Employment History

ADMINISTRATIVE ASSISTANT ~ U.S. SECURITY ASSOCIATES SEPT. 2015 – PRESENT

Administrative Support / Front Desk

Off-cycle check support

Uniform Management

UPS – Intake and Out

Copy machine, Telephone and Postage Meter Maintenance Mail sorting, Conference room booking

Office Supplies

Preparation of Invoices for A/P processing.

Provides exceptional customer service, maintains, and displays good public relations. Provides professional correspondence

Proper handling of routine and emergency incidents to security and safety. Rhonda Fields

CAREGIVER ~ IHSS

JUNE 2013 – PRESENT

Domestic duties~ housekeeping, meal planning & preparation Incidental transportation, running errands

Caring companionship including Medication reminders ADMINISTRATIVE ASSISTANT ~ SECURITAS SECURITY SERVICES, INC. JUNE 2012 – SEPTEMBER 2015

Administrative Support / Front Desk

Off-cycle check support

Uniform Management

Direct Deposit Processing

UPS – Intake and Out

Copy machine, Telephone and Postage Meter Maintenance Office Supplies

Mail sorting, Conference room booking

Observe and reports activities and incidents or suspicious activity to client representatives. Provides exceptional customer service, maintains, and displays good public relations. Trained on CCTV, controls across to client facilities, and assist visitors. Provides professional correspondence on Daily Activity Reports and logs as required for post. Proper handling of routine and emergency incidents to security and safety. OFFICE & SALES ASSISTANT~DIVERSIFIED EMBROIDERY & FAMILY SERVICES

JULY 2010 – JULY 2012

Oversees front-office operations and provides exceptional customer service. Author professional correspondence to customers and vendors. Assist customers with order placements, sales and customer service Assists with offsite events.

Assists with office budget and preparation of invoices Maintains office supplies

OFFICE MANAGEMENT ASSISTANT~APPLEONE/SANDIA NATIONAL LABORATORY

JANUARY 2003 – JUNE 2010

Oversee front-office operations and provide exceptional customer service: Process IP Licenses and Intellectual Property Database and Agreements Property Coordinator

Arrange travel

Member of Site Emergency Team

Assist and coordinate offsite events

Rhonda Fields

PROCUREMENT CLERK/OFFICE ASSISTANT~AEROTEK/SANDIA NATIONAL LABORATORY

APRIL 2001 – JANUARY 2003

Oversee front-office operations and provides exceptional customer service Maintain and scanning of purchase orders and SCR’S supporting documents Property Coordinator

Assist in construction walkthroughs with Sandia Contracting Representative (SCR) Reconciliation of Procurement card

Investigations of invoices with missing data. (Contract numbers) JR BUYER .PLANNER~CORESTAFF/NEOPOST

JANUARY 1998 – APRIL 2001

Oversees front-office operations and provides exceptional customer service. Create, print and distribute Purchase orders

Daily correspondence with suppliers for pricing and availability of products Comprehensive Customer Service

Support Sr. Buyers and Technicians

Education Summary

SANTA BARBARA BUSINESS COLLEGE – FREMONT, CA

Certificate of Micro Accounting-Emphasis in Business Administration, 1987 CERTIFIED SECURITY GUARD, 2012

Contact this candidate