Customer Service High School
Resume:
Apt. # ***
Orlando, FL. ***22
**********@*****.***
Sonia Henriquez
SONIA HENRIQUEZ
OBJECTIVE To find employment in wish I may utilize my skills with room for advancement. As a first step in exploring the possibilities for employment, here is my resume.
SKILLS & ABILITIES Dependable, diligent, detail oriented, able to work in fast paced and demanding environments, exhibiting strong organizational, technical and interpersonal skills. Trustworthy, ethical, discreet and committed to superior customer service. Knowledgeable of all office functions. Computer knowledge of Windows 98, 2000, XP. MS office 2000, Word, Excel, Powerpoint and access MS Outlook and MS Internet Explorer. Also operate printer, facsimile and copy machines. Answer multi line phones. Ability to ticketing and stocking merchandise. Cashier. EXPERIENCE HEALTH INFORMATION SERVICES COORDINATOR, HEALTH CENTRAL HOSPITAL December 27, 2004 till present
Coordinate and facilitate workflow assigned to various clerical employees. Serves as the primary resource for the Electronic Medical Record System wish consist in having the records prepped, scanned, indexed and analyzed within 24 hours after the patient has been discharge. Also supervises the Birth Certificate following the regulations by the DOH, Vital Statistics guidelines.
DEPARTMENT MANAGER (MERCHANDISER), WALMART
May 2002 to November 2004
Promoted from cashier to Department Merchandiser. Arranged merchandise to promote sales. Received and filled telephone orders. Stocked shelves, be aware of the price changing every day to re tag the merchandise, cashier, and conduct monthly inventories. Provide excellent customer service to our customers. EDUCATION Currently enrolled at Ana G. Mendez University System ( student) Pharmacy Technician
Valencia Community college 2006
Medical Terminology (3 credits completed)
Maria Cruz Buitrago High School 1991
General studies (high school diploma completed)
COMMUNICATION Bilingual. Confident and poised interactions with individuals at all levels.
REFERENCES AVAILABLE UPON REQUEST
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