Technical Writer Development
Resume:
Resume
Name : Kaninika Mitra
Contact : *****.********@*****.***
Preferred
Location : Huntvalley
Professional Summary
Over 2 years of Technical Documentation experience in IT.
Conversant with all phases of Project Life Cycle including Requirement Gathering, Analysis, Design, Development, Testing, Software Quality Standards Implementation, and Change Management.
Skilled at writing technical information into clear, concise and simple-to-understand English.
Skilled at producing user manuals, training documentation, online help and system workflows.
Can work efficiently, either independently or in a team with minimal supervision, never missing a deadline.
Has experience in developing API documentation solutions
Proficient in word processing, graphic editing and page design.
Over 3 years experience in content creation for a variety of clients who require web content of topics like fashion, food, movies, travel, music and lifestyle
Effective leadership skills with good written, verbal communication and presentation skills. Self-motivated with result oriented approach.
Over 1 year experience of working in publication houses.
Conversant with editing stringer copies and assembling several news articles to create pages.
Technical Skills
Operating System
Documentation Tools
Windows 95/98/2000/2003/XP
Adobe FrameMaker 7.2/9
Adobe Captivate
Webworks
DOCX! (API Tool)
ePublisher
Notepad++
Visio
RoboHelp
SnagIt 7.0
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
HTML
Adobe Acrobat
Education & Certifications
•Master’s Degree in English
•Post Graduate Diploma in Mass Communication
Professional Experience
1. Creating web content for various clients
June 2012 – December 2015
Responsibilities
•Worked as a volunteer in content creation firm to write various types of articles pertaining to food, fashion, American law, and movie review
•Helped in the creation and translation of web content for some well known musicians
•Involved in researching the details related to the topics of the articles and writing them in concise and simple sentences
•Working on strict deadlines
Environment:
MS Office Suite
2. Novartis
November 2011- April 2012
Technical Writer
Responsibilities
•Client user guides to help users understand the workflow of an existing UI
•Coordinating with the development team for requirements gathering through demonstrations and presentations made by the application development team at onshore and offshore
•Was the senior technical writer leading a team and also reviewing other deliverables
•Interacting with the Development Team and Business Analysts at onsite and offshore
•Accessing the UI and also providing insights for value addition to doing away with redundancies
•Working with the MS Office suite to create presentations
Environment:
MS Office Suite
3. Invesnys Operations Management
July 2010-November 2011
Technical Writer
Responsibilities:
•Client Interactions for development of various documentation solutions.
•Coordinating with the development team for requirements gathering through demonstrations and presentations made by the application development team at onshore and offshore
•Was the senior technical writer leading a team and also reviewing other deliverables
•Interacting with the Development Team and Business Analysts at onsite and offshore
•Developing the User’s Guide using Adobe FrameMaker
•Creating Help files and ReadMe documents using HTML++
•Assisting in developing API documentation using class files and DOCX tool
•Developing Online Help using ePublisher, Webworks
Environment:
Framemaker, HTML++, DOCX, ePublisher, Webworks, Adobe Acrobat, SnagIT
4. Sears
March 2010-July 2011
Technical Writer
Responsibilities:
•Edited and cleansed online content to suit the client’s requirements
•Efficiently coordinated client interactions for all the development and updates
•Maintained work logs as specified by the client in order to have clarity of the project.
•Coordinated with the development team for requirements gathering through demonstrations and presentations made by the application development team at onshore and offshore
•Interacting with the Development Team and Business Analysts at onsite and offshore
Environment:
Client provided software, Clear Quest
5. Kolkata on Wheels
August 2009 -February 2010
Reported and sub-editor
Responsibilities:
•Reported special events of the city by gathering information on the same and compiling them to create a news-worthy story.
•Edited news articles submitted by stringers
Environment:
MS Word, Quark Xpress
6. The Statesman
December 2008-July 2009
Reporter and Sub-editor
Responsibilities:
•Reported special events of the city by gathering information on the same and compiling them to create a news-worthy story.
•Edited news articles submitted by stringers
Environment:
MS Word, Quark Xpress
Contact this candidate