Helena M. White
Orlando FL 32818
************@*****.***
Objective: To achieve a position with a growth oriented company that will allow me to apply my skills, while offering me the opportunity for professional advancement. Education:
Medical Office Adm. Interboro Institute New York, NY
A.S Degree Medical Office Adm. Obtained 2004
Dean’s List
GPA 3.43
Experience:
Valet Deck Specialist/System Operator
April 2013 Present Walt Disney Resorts& Parks Orlando, FL
Performs daily washing of specialty napkins and banquets.
Maintaining rewash, stained products to be cleaned properly.
Inventory of rags of specialty napkins, banquets, tablecloth.
Studying the process of testing new fabric from vendors. Environment Service
May 2011 –January 2013 Florida Hospital South Orlando, FL
Performing the 10 steps method of cleaning hospital patient rooms.
Document daily assignments, when patients are discharges and when new patient arrives.
Demonstrating flexibility by adjusting shortage on floors that patient’s rooms and areas that was not clean.
Interacting with patient/guest in an appropriate manner to give the best guest service. Attractions Attendant/Custodial 3rdshift
Sept 2009 May 2012 Universal Studios Orlando, FL
Safety Captain
Perform loading and unloading guest by checking ride restraints and lap bars.
Achieve Safety bucks for working and showing great knowledge of working safe.
Enthusiastically I would welcome guests as they approach the attractions.
Delivering narrations and storylines from each attractions
Achieve an award Team Member of the month for the best themed and guest service.
Transfer to 3rdshift to be a Team Lead in Custodial
Maintain park quality standards
Providing excellent guest service as guest and team members leave a joyful eventful day
Perform heavy duty industrial cleaning such as high dusting indoors and outdoors and waxing floors and shampooing carpet.
Human Resource Team Lead
June 2004 August 2008 Target Riverdale Bronx, NY
Managing OSHA reports during annual maintenance
Instructing Floor Managers and Team leads on interviews during mass hired
Assist in the last interview of hiring a new team member
Assist Loss Prevention with gathering information on internal termination of TM.
Assist in managing payroll for 700 employees by adjusting overtime and missing hours to certain team members that had lost pay.
Employee of the month for great performance and executing of finish task. REFRENCE UPON REQUEST